Living in the University Apartments can be one of the best living arrangements at Ball State University. We offer various services to make your time spent in University Apartments a memorable one.

University Apartments Resident Handbook

 

Community Expectations

The University expect all occupants to cooperate in observing the conditions, rules, and regulations that now exist or may be made by the University for the welfare and safety of all residents and property. Facilities must be shared by occupants and family, who are expected to be courteous and respect the rights and property of the other persons living in the apartments. In addition to observing all regulations of Ball State University, residents must also observe all federal, state, and local laws.

University Apartments Residential Staff

Some of the very best reasons to live in University Apartments are that we care about you as a student and our communities offer amenities and support 24-7. Apartment residential staff includes students employed to inform residents about services and procedures, to assist with programs and activities, and to offer personal contact for services needed. Apartment Residential Learning Coordinators (ARLC) are live-on staff members and they can be found in both complexes. ARLCs participate in an on-call duty rotation and can assist you with a variety of needs.

Regular maintenance service is provided on weekdays only. For urgent needs or lockouts when the University Apartments office is closed, call UA staff at Anthony Complex (765-730-8158) or Scheidler Complex (765-729-6865). For emergencies during academic and semester breaks, contact University Police by dialing 911 or 765-285-1111.

Download Resident Handbook

Emergency and Safety Information

In case of medical/fire/police emergencies, dial 911. Report fires or services needs to the University Apartments office. Ball Memorial Hospital is the closest hospital, located on University Avenue, adjacent to Ball State University's campus. They offer the full range of diagnostic and emergency services and educational programs.

  • The Department of Public Safety - (765-285-1111) provides direction for University Police and the Office of Parking Services. Ball State University Police are professional officers trained and equipped to provide services to the university community. Report fires, accidents, thefts, suspicious behavior, vandalism, etc. to University Police at 765-285-1111. It is important to report incidents to help police know where patrolling is needed. In the event of medical/fire/police emergencies call 911. University Police inform the office of Housing and Residence Life when they respond to calls in our area. Our staff will follow up with residents affected to offer assistance or resolve problems.
  • Neighborhood Watch - In an effort to keep crime at its lowest possible rate, all residents in the community are asked to watch out for each other. Make sure you know your neighbors, so that you are able to identify strangers in the community. Also be sure to report and strange behaviors or noises to the UPD.
  • Solicitation - Solicitation (e.g. distribution of flyers, ads or information, door-to-door sales, etc.) is not permitted in the Ball Sate University Apartments areas by non-BSU employees. You. may report any questionable situations directly to UPD or contact the University Apartments office. 
  • Emergency Planning, Response, and Notification - While University Apartments and Ball State University strive to provide the safest environment for our residents, we all depend on each other to be proactive and prepared in the event there is an unforeseen emergency event.

    Each resident is strongly encouraged to review and follow Ball State University Emergency Preparedness and Response Guidelines. In the event of an emergency, University Apartment staff and UPD or emergency personnel will follow directives from Ball State's Emergency Response protocol and guidelines. Residents should sign up for Emergency Notification via text message or email through the Communication Center - additional information located on the Health and Campus Safety website.

    In addition, each resident is strongly encouraged to be personally prepared in the event of an emergency. The following items are recommended to have at easy access in your apartment in the event of an unforeseen emergency: first-aid kit, flashlight and batteries, fire extinguisher, radio, nonperishable food, and water in a container.

All apartment residents reside in multiple dwelling units: your safety is linked to everyone else. Occupants must not tamper with or remove fire safety equipment. Residents are strongly encouraged to purchase a fire extinguisher for their apartment. If a fire occurs, notify the University Apartments office afterwards, especially if there has been damage from fire/smoke.

Anthony buildings have fire extinguishers in the outside entry halls. Anytime you see smoke or fire, or hear an alarm, call 765-285-1111 or 911 and report it immediately. Periodically, use the test button to check your smoke detector. If the battery needs to be replaced, you may obtain one at the University Apartments office. Do not disable the smoke detector. If it malfunctions, complete a service request. Keep the smoke detector free of dust and grease. Tampering or removing smoke detectors can result in cancellation of your contract and/or referral to campus judicial proceedings.

Fire Safety Tips:

  • Do not obstruct exits or hallways and plan a fire escape procedure for your household. Turn the stove burners off when you leave your apartment.
  • Gasoline engines, gasoline, charcoal, lighter fluid, or combustibles may NOT be stored in your apartment building - these items will be removed by our staff (see Grills).
  • Keep the area around water heaters and electrical baseboard heaters clear.
  • When using extension cords, do not overload the circuits, and use approved cords. Check cords for frayed wires, and keep them away from electrical baseboard heating unit. 
  • Create an escape plan, and be aware of a designated meeting place for your apartment in the event of an emergency. Practice the plan!

The Counseling Center offers professional counselors that can give free counseling and therapy for personal and social problems, and the center offers a variety of support groups for students. The center is located in Lucina Hall 320 or via phone at 765-285-1736 during office hours. You may also contact the 24/7 Crisis Hotline at 765-285-4672

  • The Health Center is managed by Ball Memorial Hospital and is located on campus. Licensed physicians and registered nurses provide health care to enrolled students. Call 765-285-8431 to make an appointment. For medical/police emergencies, call 911.
  • Health Insurance - Ball State makes voluntary group insurance available to provide coverage for students and dependents. Applications are available in the Health Center and the Office of the Controller.
  • Accommodations for Disabilities - Students must first submit any necessary housing accommodations through the Office of Disability Services. They will then coordinate with the University Apartments Office to address your housing needs.

Television and radio broadcasts and warning sirens generally alert the public to severe weather conditions. Residents should stock battery-powered flashlights and radios for such conditions. It is also wise to stock other emergency supply items such as bottled water and non-perishable food items. In the event of a tornado warning, residents may choose to move to the nearest enclosed space, free of glass and flying debris. 

The following places are:

  • Scheidler Complex: Utility closed under the stairwell.
  • Anthony Complex: Bathroom or enclosed lower level building.

In addition, please review Ball State University's Emergency Preparedness and Response Guidelines.

Midwestern winters can often be unpredictable. During winter weather months, the University Grounds department is responsible for clearing public walks, parking lots, and roads, Residents are responsible for snow removal from the main sidewalk to their apartment door and around cars in the parking areas. Shovels may be checked out from the University Apartments office and salt is available at the office and laundry rooms for use. Since these items need to be returned after use, it is recommended that residents purchase a shovel for their own convenience. Please remove garden hoses from all outside water spigots for the winter to prevent freezing and bursting pipes, which will disrupt water services. 

When the outdoor temperature drops below 10 degrees Fahrenheit, follow these precautions to reduce chances of experiencing the inconvenience of frozen pipes:

  • Scheidler and one-story Anthony Residents: Let cold water run from the kitchen and bathtub faucets in pencil-thick streams. Open kitchen cabinets and keep heat on to prevent the pipes from freezing.
  • Anthony two and three-story building Residents: Run water only during electrical failure in winter when the temperature is below 10 degrees Fahrenheit.
Contact Information

Cancellation after signing a lease will result in forfeiture of deposit and an obligation for pay the university damages. Current, in room, UA residents wanting to cancel their lease will need to contact the UA office directly to begin the cancellation process. A move-out date and details of the lease termination will follow.

Subleasing is not permitted. See the University Apartments Lease for more information. 

Rent payments are due by the specific date of each billing statement. Payments are made online or at Cardinal Central. Rent charges are posted to your university ebill during the month prior to the one being billed (October rent will post in September), and typically on the first of the month.

Please keep in mind, the University Apartments rent amount is included in the sum of the Minimum Payment Due on the statement that you receive from Student Financial Services. After paying your amount for rent, the remainder of the minimum payment due will still need to be paid to remain current with the University.

Here's what you need to do to remain current with the University:

  • Step 1: Pay rent.
  • Step 2: Subtract the amount you paid for rent from the minim payment due listed on the statement - this is the amount you still need to pay the University.
  • Step 3: Pay the remaining amount.

The University Apartments do not assign roommates. Two qualified Ball State students without dependents may rent a two-bedroom apartment together. If a roommate vacates during the lease period, the remaining roommate will be responsible for the entire rental charge per the terms of the lease. For more information refer to the University Apartments Lease. Roommates should work out in advance how they will handle the possibility of one roommate moving out. Roommate problems should be resolved by the residents who share the apartment, but apartment residential staff may assist in mediating roommate problems. Contact the University Apartments office for assistance with arrangements if you are planning to change roommates, have a roommate leave, or there is a pending marriage. 

Transfers during a lease period are not permitted between apartments, unless the university in its sole discretion determines special circumstances exist which warrants an exception. A transfer period allowing an occupant to move to a different apartment may be offered to a current occupant renewing their lease and will typically only be approved at the end of the lease term. See the University Apartments Lease for more information. A transfer fee may be assessed. If a transfer is approved, failure to complete the move within one week may result in additional damage charges.

Apartment Facilities Information

Anthony Apartments are air conditioned, and no additional unit is necessary or permitted. Most Scheidler Apartments have air conditioner units installed as part of an on-going renovation process. In the units not yet updated, one air conditioner window unit per apartment may be provided. Maintenance staff will install these units. All air conditioners must be installed/removed by university staff, operate on 110-125 volts and not exceed 16 inches in height, and are at least 16 inches deep. Portable air conditioners cannot be installed or used. A fee will be assessed for improper air conditioner installation or damages.

Outside antennas of any kind are not allowed. Satellite dishes are also not allowed. Under federal law, installation of such devices is not permitted on common or restricted property.

All apartments are equipped with a range (including top burners and oven) and a refrigerator. Residents must keep ranges clean to minimize risk of fire and insect infestation, both of which may be the result of grease buildup. Apartment staff will service appliances needing repair.

Residents who need appliances services may be asked to clean and/or defrost them prior to service. Residents with refrigerators requiring defrosting must be careful not to damage the unit by forcibly removing ice. Pans of hot water and blow dryers may effectively melt ice. Residents causing damage to the refrigerator will be charged a depreciated replacement cost.

Adhesive stickers should not be placed on appliance finishes because they cannot be removed without removing the paint. Heavy items (i.e. microwaves) may dent to top of the refrigerator so please place them in a safe location. University owned appliances may not be moved from one apartment to another.

  • Dishwashers, Washing Machines, Dryers, Waterbeds, and Tanning Booths: Due to plumbing and electrical consumption limitations, these appliances are prohibited. The university laundry facilities in each apartment complex can be accessed using guest card, student ID, or the apartment key at the designated entrances.

Carpet in apartments should be vacuumed regularly. If carpet is soiled, it should be spot cleaned immediately to avoid stain. Damages will be assessed to the residents' ebill if carpet has to be cleaned or replaced. Residents may check out a vacuum at the University Apartments office. If damages occur to the vacuum, damage charges for repair may be assessed.

Ball State University Apartments provides wireless internet access free as part of resident's amenity package. Each apartment unit has its own wireless access point. Abuse of computer services is outlined in University Computing Services Policies and may result in disconnection of the Internet service for the apartment in which the violation occurs.

The use of personal wireless routers at University Apartments is strictly forbidden. When personal routers are used in apartments, it causes other residents living nearby to lose their Internet connection. Should rogue routers be detected, Internet service to those devices will be turned off and residents must contact the University Apartment Office to have their devices reinstated. Residents who continue to use rogue routers in their apartment community may lose their Internet service permanently or be subject to university discipline proceedings.

Licensed, trained personnel perform extermination services weekly. If you have a problem with insects or rodents, call the University Apartments office to arrange for service on the next scheduled day.

Your role is a key part of the success of any insect control. Laws prohibit the exterminators from applying insecticides around food or food serving items. Before a spraying or fogging treatment, if notified by the office to do so, you must empty your kitchen cabinets and place the contents on a table covering any food or food serving items with plastic. Cover aquariums as well. You must also move all furniture away from the walls, which allows the spray nozzle to reach the perimeter of the apartment.

Residents must follow instructions delivered prior to treatment of the unit. Neighbors may receive notice that an inspection will be made to determine the extent of the problem and how to best treat it. Residents will be notified of any scheduled treatment. Due to the need to treat apartments simultaneously for success, failure to comply with procedures for group treatments will result in a damage charge to cover reapplication costs for all units involved.

In furnished apartments, furniture is to remain in the rooms where it has been originally placed. Residents will be assessed for damages to their ebill if the furniture or area is damaged. Waterbeds are not permitted in apartments.

To use the garbage disposal in the kitchen sink of most apartments, first turn on the cold water and then operate the disposal with the water running. Do not put bones, grease, potato peels, metal, plastic, or glass in the disposal. Be careful not to let silverware fall into the disposal and keep fingers out when it is running. If the disposal is not working, try the reset button under the sink. A work order can be completed for repair, if needed.

The Grounds Department of the Physical Plant maintains the lawns, trees, shrubs, and removes snow on main sidewalks. Please keep belongings and toys on the patio or entry areas to make lawn moving possible for grounds crew (see Community Areas). The university is not responsible for damage to item left on the grounds. These items may also be removed if they are deemed an obstruction (see Abandoned Property). Requests to our office will be referred to the grounds Department. 

Maintenance of the apartment garden spaces is gradually being transferred to the apartment grounds crew. Residents may plant annuals and low flowers or bulbs on the university grounds along the front of the Scheidler Apartments and Anthony one-story apartments to the end of the concrete slab on the common property in fron of the apartment entry door. Planting that are not permitted and may be removed include vegetables, climbing vines, thorny bushes, shrubs, sunflowers, and other tall or permanent planting . Please understand that these plots may be dug up during the transition process.

To alert mowing crews, mark flowers with a short, white fence six inches to one foot high. Residents cannot make borders of landscape timbers, brick, stone, rock, or other materials. The university is not responsible for plans lost that are not appropriately marked. Removal of inappropriate plans or borders will result in a damage charge to the residents' account. Plant boxes may be kept on individual and shared patio areas, though plantings on the grounds are not allowed behind apartments. At building where landscaping edging and flowers have been provided, residents may be held responsible for repair or replacement, if the area is damaged.

Anthony Apartments 1-38 have gas furnaces controlled in each apartment by wall-mounted thermostats. Residents need to call the office when the thermostat display reads "change filter" and request a filter replacement. Anthony Apartments 39-131 have circulating hot water from gas-operated boilers. The regulation is done by a wall-mounted control. Be advised to keep furniture and draperies away from the heaters to allow air circulation.

All Scheidler Apartments have electrical baseboard heaters controlled by dials on the heaters. Please keep furniture, cords, and drapes clear of baseboard heaters for efficiency and safety. Additionally, some units have PTAC window units (similar to hotels) that are able to provide heat and AC. In these apartments you are able to use either or both the PTAC and/or baseboard for heat.

Watch our tutorial on how to turn on or adjust the heat in your apartment!

Interior incandescent light bulbs that burn out can be replaced through the University Apartment office. Lightbulbs of personal lamps are the responsibility of the resident. Maintenance will replace exterior building bulbs if you submit a service request. Outdoor pole and parking lot lights can be reported to the University Apartments office for referral to the Physical Plan.

Dumpsters are located within reasonable walking distance from all apartments. Excess trash inside of an apartment is considered a policy violation. In the interest of sanitation, safety, and appearance, occupants must keep the grounds and hallways immediately adjacent to the apartment clear of trash and personal property. Occupants must put garbage in the dumpsters provided. Furniture not designated for outdoor use on patios is also considered trash and must be removed to the dumpsters. Failure to do so may result in charges for removal.

Recycling collection bins can be found throughout the Scheidler and Anthony communities. Please deposit only recyclable materials in these bins. Blue bags are needed for recycled content and can be obtained at local community stores. More information can be found here: https://www.munciesanitary.org/recycling

Anthony and Scheidler Apartments windows were outfitted with mini-blinds when they were remodeled. When they need to be replaced, they are being exchanged for curtain rods. This allows the residents to customize their decor, as well as add a "home-like" feel. Residents are responsible for providing their own window coverings. Curtains should have a neutral-colored backing (i.e. the side that is visible from the exterior of the building) The following are not acceptable forms of window treatments, and residents will be given notice to remove any but not limited to the following: large prints, bed sheets, garbage bags, foil, or newspaper. 

General Guidelines, Policies, and Procedures

The university is not responsible for items left behind after moving. Property which is left by a resident at the end of their lease period or when the student leaves an assigned space will be packed up by the University Apartments' staff in the presence of a witness. This includes personal property left in community areas (see Community Areas). The contents will be inventoried and stored in another location. A letter and copy of the inventoried items will be sent to the resident's home address on file with the university, informing the resident of a 14-day deadline to claim the property. Items not retrieved within the time limit will be donated to a local charity or disposed of at that time. The university has no liability for the loss or damage to a resident's personal property if the property has been abandoned.

Each student leaseholder must be enrolled in a minimum number of credits each term in the period from August to May - an undergraduate enrolled in at least six credit hours per term; a graduate student enrolled in at least three credit hours per term. Any student resident who does not meet the requirements by the end of the spring semester must have written approval from the Apartments Assistant Director for Residential Learning to continue occupancy. Contacts may not be renewed for students not meeting the credit hour requirements.

Alcohol is not permitted in public areas, including the Apartments Office Community building, laundry buildings, or playgrounds. The back patio of Scheidler units is considered an extension of your apartment.

Keys can only be used by authorized residents (see Guest Policy). Residents will be given reasonable notice when apartment entry is deemed necessary for routine services, repairs, or inspection. Authorized university staff may enter an apartment without prior notice in the event of an emergency that may endanger persons, property, or facilities.

Assignment priorities are given to those with the earliest deposit date. A limited number of three-bedrooms and one-bedrooms exist in our inventory. These units may be requested by new applicants at the point of application or requested by current residents when they re-contract for the new contract term. Three-bedroom units offer the option of three individual contract holders to request to be assigned together here at the point of application or signing a new lease. One-bedroom units are available for one single student or one married couple (two people) as the maximum number of people eligible for these units.

As residents in University Apartments, we encourage you to keep in good communication and contact with your fellow neighbors. Official communication from the University Apartments office will be via email communication through your official Ball State email. In addition, information communication regarding events and programs for University Apartments are generally shared on University Apartments' community social networking sites. University Apartments residents are encouraged to engage in these informal platforms for updates only; they are not formal University Apartments, nor formal Ball State University communication.

A common area is defined as any space an/or area outside a residents' apartment. This includes but is not limited to playgrounds/courtyards, sidewalks, laundry rooms, and the community building. It is important to keep areas clean of bikes, toys, and other personal items in order to maintain a safe environment. The use of common areas and parking lots is limited to use by residents of Scheidler and Anthony. Reservations for use of the Community Room may be made in person at the University Apartments' office.

Each apartment community has recreational and playground areas for residents and families to share. Children need to be supervised at all times in these areas. Please report any repair needs to the University Apartments office. Skateboards and rollerblades may be used appropriately in the community, but not in public buildings. No ramps may be built anywhere in the apartment community for recreational use; these will be removed by our staff. Parents must supervise children and teens closely in use of skateboards and rollerblades.

Occupants may not possess firearms, hunting bows/arrows, fighting knives, or pellet/BB guns, airsoft or paintball guns on the premises or in the common areas. Please review Ball State's Weapons Policy for more information.

Public permanent grills are provided by University Apartments for each courtyard/area for residents. It is each resident's responsibility to collectively and individually monitor the use of these public grills, as well as maintain cleanliness after each use. 

Personal gas and charcoal grills are permitted but must be kept at a safe distance away from the building when in use, and they must be attended at all times when in use. Watch fires and make sure that hot coals are safely extinguished when using grillls.

To protect the safety of your neighbors, chimneys, fire pits, or pits with open flames are not allowed in the University Apartments. As a gentle reminder, please recognize the dangers that hot grills pose to children. Please be sure that children are at a safe distance away when using grills.

Occupants may use the apartment only as a dwelling for occupants and family. Occupants may not rent or sublease the apartment. Guests are limited to a stay not exceeding a week - no more than six nights and seven days. Unauthorized residents are policy violations and may result in the cancellation of your apartment lease. Please review the University Apartments Lease for more information.

Storage is not permitted in Anthony hallways due to fire regulations. This includes bicycles and grills. If the apartment staff has to move items from hallways, the owner will be charged damages for labor. Entries where ADA modified apartments are located have sensor doors. Residents in building where students with disabilities live must be courteous and responsible not to block hallways for any length of time. Smoking is not permitted in the hallways at any time (see Smoking).

One apartment unit key per adult is issued. A spare apartment unit key is stored at the University Apartments office for lockouts. Children aged 12 and older may also be issued an apartment unit key. A duplicate apartment unit key cannot be issued for permanently lost keys. A lock change is required and the resident will be charged damages for replacing each lock. Some University Apartments also have a USPS box locked in their area for USPS mail. Lease holders will be issued one mailbox key. Lost mailbox keys are subject to damage charges. All issued keys must be returned when moving out or a lock change damage will be charged. Scheidler keys open the corresponding storage locker on the patio, and laundry building entrance. Anthony keys open laundry rooms.

During University Apartments office hours, residents may come to the office and check out a lockout key. If the lockout key is not returned within 48 hours, the apartment lock may be changed and the resident billed accordingly. The University Apartments office will issue lockout keys to children only with parental authorization. Parents are responsible for lost keys. Staff will not issue keys to very young children when no one is home and the appropriate authorities will be contacted. If it is not possible for a resident to come to the office, he/she may call the office and request that a maintenance person be dispatched for a lockout. If repeated lockouts become apparent, University Apartments staff will meet with the resident regarding the safety concern. 

When the office is closed, residents should call a staff member on duty at Anthony (765-730-8158); Scheidler (765-729-6865).

If you will be away from your apartment and would like to grant access to your apartment key to another individual, please provide the University Apartments office with a singed note authorizing entry in your absence along with details on how to reach you. The apartment office will confirm the individual's identity before releasing a key.

Two laundry areas are located in the Anthony Community. One is located in the one-story building near Apartment 1. The other is at ground level in the three-story brick-building. Residents must use their apartment key to have access. Residents with a Ball State University ID can gain access with their ID card. Children may not use the laundry as a play area and must be supervised by parents.

One central laundry building is provided in the Scheidler Apartment complex for residents. Residents with a Ball State University ID can gain access with their ID card. Spouses can activate their BSU ID or receive a spouse card in the office. The laundry room is open 24 hours a day, unless otherwise posted. Keep the outside doors locked for your safety and security. Keep children from playing in the laundry building without parental supervision. 

Mailboxes are located in banks in two locations in the Scheidler complex, and one location in the Anthony complex. Mailboxes require a separate key issued to residents upon move-in.

Hours for maintenance during the academic year are Monday-Friday 7:30 a.m. - 4:00 p.m., and during the summer semester from 7:00 a.m. - 3:30 p.m. All emergencies, needed repairs, or damage should be reported to the University Apartments office at 765-285-5095.

After-hours damage should be directed to the staff member on duty Anthony (765-730-8158); Scheidler (765-729-6865). Any after hour non-emergency or non-urgent repair can also be reported via the University Apartments Repairs Portal.

Occupants and their families must comply with reasonable instructions by Ball State personnel. Occupants may not make repairs or alterations to the apartments, locks, grounds, and facilities of the university unless written permission is obtained from the Apartments Assistant Director for Residential Learning. Make reports promptly to reduce the need for more extensive repairs. Failure to notify the office for on-going damage resulting from a needed repair may result in a damage assessment to the resident. Maintenance problems due to normal wear and tear will be repaired at no charge; repairs due to breakage or abuse damages will be charged to the resident. Residents are responsible for providing their own plunger and plunging their toilet prior to calling maintenance. Most times residents can correct this problem, Once the toilet has been plunged, if the problem is not corrected, residents can call the office to request maintenance. 

When you make a service request, you will be asked to permit maintenance to enter. Tags will be left on the door to indicate that staff has responded to the request. If you want to be present when they enter, you will need to identify a 4-hour block on two separate days when you will be home. Services cannot be scheduled individually and not authorizing entry may cause delay. If the maintenance problem is considered an emergency, scheduling a time may not be an option.

Emergencies are considered to be situations which will cause or have the potential to cause physical harm to the residents and/or to the building or facilities and receive same-day response. Examples include gas leaks/smells, no electricity, no heat in cold weather, broken water lines or water leaks where the resident cannot shut off water, and plugged toilets which will not clear after plunging.

Students, families, professional staff, and faculty live in the University Apartments; outdoor play noise is to be expected during daylight hours. Residents with single and family lifestyles must be considerate of all neighbor's need for quite. Loud noises may disturb the studies or sleep of neighbors living in close proximity. Stereos and loud noises heard outside of the apartment infringe upon the rights of neighbors and are not acceptable. Neighbors should directly contact a noisy neighbor in a polite way before beginning complaints to the University Apartments office or University Police. This is considerate behavior to resolve the problem at the lowest level and is usually the most successful approach. University Police will be called for loud parties or domestic disputes.

Ball State University Parking Services permits are required for all University Apartments residents, including partners not associated with Ball State. The Office of Parking Services is responsible for parking areas, issuing permits, and enforcing parking regulations for the university. Complaints should be directed to Parking Services and the license number Ball Sate permit number, vehicle description, and location will be required when registering a complaint. Please visit the University Apartments Permits portion of the University Parking Services page for more information. Residential parking for apartment residents is available in designated lots near both complexes. While we have enough spaces for all residents, we ask that all residents are respectful and follow parking policies so that all residents have adequate and fair access to parking spaces. 

Motor vehicles (including motorcycles, mopeds, etc.) are not permitted on sidewalks, patios, and landscaped areas. Residents must make arrangements for storage of boats, trailers, unlicensed vehicles, etc. off-campus. Vehicles may not be stored or repaired in apartment parking lots. Neglected, abandoned or vehicles in disrepair, or vehicles not moved for more than one month will be considered inoperable and ticketed or towed.

Guest passes are intended to be used for the time a guest is at the apartment. Dated visitor parking passes are available in the University Apartments office. These are required for visitors to park in our community. The UA resident acting as host must request the parking pass for any guest. 

Aquarium fish are the only pets permitted without submitting a Pet Policy Agreement Form and relevant vaccine information with the Apartments Office. Other pets are permitted after submitting these required forms, a $300 initial fee, and monthly fee of $25.

We all know that sometimes accidents happen, but it's important to protect our belongings and ourselves should tragedy strike. Renter's insurance is a good way to protect your personal property, like clothing, books, computers, electronics, and small appliances from loss. Students are encouraged to secure insurance coverage through their own personal insurance agent, or locate the services of companies who specialize in offering coverage for college students. The University does not derive any financial benefit from the sale of these policies. Before purchasing any insurance make sure you fully understand what the insurance policy covers as well as what is not covered. It also helps to comparison shop to make sure you get the policy best suited to your needs.

As part of the Conditions of Occupancy, you will need to provide proof of renter's insurance (personal and liability) to the University Apartments Office prior to the beginning date of your lease.

Ball State University is a tobacco-free campus. Smoking is not permitted on University Apartments grounds or inside any apartment. Residents who are in violation of this policy may have their lease cancelled and all terms and conditions of occupancy will apply. For more information on the University policy, you may visit the Ball State University Tobacco Free Campus webpage.

Secure all doors and windows. Leave the heat ON during the winter months. Please remove perishable food items, but do not turn off the refrigerator. Do not informally allow someone to stay in your apartment. Visitors have frequently become locked out; the University Apartments office will not give non-residents nor non-authorized residents access to return to the apartment.

Community Services and Resources

Bus Services, Campus Shuttle, and Muncie bus service (MITS) provides shuttle bus service through campus and around the Muncie area at no charge to Ball State University students with their Ball State ID. Routes and schedules are posted on campus and available on downloadable phone apps. The Ball State Campus Shuttle Service is extended to Scheidler Apartments. Shuttle services usually do not operate when academic year classes are not in sessions or on the weekends.

However, when the Campus Shuttle is not in service, students are eligible to utilize Charlie's Charter, a service cosponsored by the Department of Public Safety and the Student Government Association. Charlie's Charter offers students a free ride from one campus location to another after the shuttle busses have stopped running. The charter service is available on a first-come, first-serve basis, so at busy times there may be a short wait. For more information visit the Charlie's Charter webpage.

MITS, the Muncie bus service, provides many routes serving the campus and community. All Ball State students can ride the MITS bus free of charge with a valid Ball State student ID. Stops are available adjacent to the apartment communities. Schedules and information are available in the Student Center, on all buses, and by calling MITS (765-289-MITS). Schedules are subject to change. MITS has buses that are accessible for persons with disabilities. Fares for non-students can be paid per ride or monthly passes may be purchased.

Children depend on their parents/guardians for encouragement, protection, and support while they are learning to make decisions for themselves. To ensure the safety of our children, parents in University Apartments are expected to supervise their children at all times. This includes, but is not limited to always being present for your small children, always knowing where your children are, and providing appropriate child care when you are not available. All residents can help keep our children safe by knowing the policy and reporting problems appropriately. 

The state of Indiana does not specify age ranges for children's behavior. Parents should use good judgement about the maturity of children at any age to determine when they can spend time alone. Some indicators include seeing that is child is comfortable with responsibility, has a good grasp of safety rules, and knows how to get help if necessary. Children observed engaging in behavior that is not threatening, but disruptive to the community with no adult supervision apparent, will be reported to a parent or guardian. Examples include children playing on neighbor's patios with permission, children looking into other apartments through the windows, etc. The situation will be documented by apartment staff when they are involved.

When a staff person or resident observes a child engaging in risky behaviors with no apparent supervision, the police will be called to intervene for safety purposes. It will be documented by University Apartments staff or UPD when they are involved. UPD is notified in order to provide safe supervision for unsupervised children while an attempt is made to locate parental or other assigned adult supervision. In their role as employees of the University, apartment staff do not have any legal authority to take responsibility for you child, and should never be expected to "baby-sit" while you are away. Residents who observe children at risk or who suspect child abuse should contact UPD. Residents who observe unsupervised/disruptive child behavior should first approach the child's parent, if possible to inform them of the concern. If the behavior continues, staff should be notified to help resolve the situation.

Additional Information

We’re glad you have chosen to move in to University Apartments and we look forward to your arrival. Here are a few details to make your move to UA simple. If you have any questions, please contact us.

When will I get my apartment address?

  • The UA office will provide you your apartment assignment upon your arrival. Though your specific apartment number will likely be needed for Renter’s Insurance which is required (see more information provided below), it is not due until 30 days after your contract start date by which time you will have your address.

How do I check in and receive my key?

  • When you arrive in Muncie, first stop by the UA Office located at 3460 N. Tillotson Ave. Check-in usually only takes 15 minutes.
  • If you wish to have someone else pick up your key, they must provide an email from your Ball State account that states you give our office permission to give them your key. Please list their full name and the date they will be arriving. They will need to show a picture ID. You will still need to check in at the UA Office to complete the move-in process.

How is rent charged?

  • When you pick up your key, your first month's rent will be automatically billed to your student financial services account for your convenience. Future rent payments will be due by the billing date or no later than the first day of each month. Payment is accepted at the Office of Student Financial Services, Lucina Hall, room B-31, in the form of cash, check, or money order. If the first of the month falls on a weekend or university holiday, rent will be due on the last business day before the first of the month. For late payments, a fee of $25 will automatically be assessed to your account at the end of the business day.
  • You can quickly and conveniently pay your rent online using Ball State’s eBill service. (Please note: If you use Cardinal QuickPay and have additional charges on your student financial services account, QuickPay is set up to credit the oldest charges first, which might not cover your current rent due. If this is your situation and you wish to pay your rent first, you must visit the student financial services office in person to make this arrangement.) 

Am I required to have renter's insurance?

  • Yes, all residents must show proof of renter's insurance within 30 days of moving in. Ball State does not carry insurance on any personal belongings of residents. Visit the Office of Risk Management web site for more information about preferred vendors for insurance.

Where can I view a floor plan of my apartment?

  • Visit our web to see the floor plans for each apartment type. Please note that drawings are not to scale. 

Are meal plans available to residents?

  • Meal plans are available from Ball State Dining. Students may visit any of the 14 dining locations across campus. 

Are storage facilities available?

  • Each Scheidler apartment has a storage unit on the patio.

What happens if I cancel my lease?

  • Cancelling your lease will result in the forfeiture of your deposit and a responsibility to pay rent through the semester. 

What specific items should I bring?

  • Furniture (unless you are leasing a furnished apartment. Furniture is provided by CORT.)

  • Window coverings

  • Cleaning supplies for the kitchen, bathroom, and other areas of the apartment (When you move in, our office will supply you with a shopping list of preferred products.)

  • Broom, dustpan and mop

  • Shower curtain and liner

  • Tools (basic items like a hammer, pliers, and set of screwdrivers)

  • Show shovel (residents are responsible to clearing snow from their sidewalks to the main sidewalk)

  • Clothes and personal items

  • Bedding and towels

If I forget something are there stores nearby?

  • Many stores are within a short driving distance from University Apartments, and most are on the MITS bus line: Meijer, Menards, WalMart, Lowe's, Rural King, Marsh, Aldi and other smaller dollar and discount stores. The Muncie Mall and Target are located on the north side of town too.

Damage and cleaning charges will be assessed in addition to the deposit forfeiture. Please see our move-out checklist and fee schedule.

See the Conditions of Occupancy section of your contract, F. Termination of Contract, for more information.

If one roommate is moving out:

  • Notify your roommate of your intentions to vacate.
  • You will need to return your key to the office to end your billing. DO NOT pass it on to your roommate or an incoming roommate. You are responsible for that key and will be charged for rent until the key is returned.
  • Your roommate will be given an opportunity to notify the office if you have left damage in the apartment, which you will be charged.
  • The roommate left is responsible for full rent and is granted a two week grace period.

If both roommates are leaving:

  • Each roommate must file separate vacate notices.
  • It is the responsibility of the remaining roommate leaving to have the apartment completely cleared and cleaned before turning in keys.
  • Each roommate must turn in his/her keys. If the key is given to someone else to return, your rent will continue to run until the key is returned.
  • Damage or cleaning charges will be divided equally between roommates leaving within two weeks of one another. After that time the last roommate will be responsible for any charges.

We hope your stay at our University Apartments was pleasant. We wish you the very best in your future. If there are any comments or suggestions you would like to contribute, we value your feedback.

Questions?

If you have additional questions, please do not hesitate to contact us.