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Tips for Families of First-Year Students

Change can be challenging for parents, families and new college students. The balance between not doing enough and doing too much is tricky and you may not get it right all the time. But, be encouraged and keep trying. We hope these tips will be helpful to you.

  • offer support to your student while encouraging interdependence
  • maintain meaningful contact with your student in an agreed upon timeframe that works for both of you
  • show enthusiasm and interest as your student engages in campus life and develops friendships
  • provide guidance rather than taking action on your student's behalf
  • familiarize yourself with campus resources and encourage your student to seek them out as needed
  • recognize that part of learning and personal growth involves making mistakes, encountering challenges, an experiencing setbacks

We're Here to Help

Not sure who to reach out to or can't find what you're looking for? Our Dean of Students can help refer you to the correct place or address your concerns.

Dean of Students

Frank A. Bracken Administration Building, Room 238
Ball State University
Muncie, IN 47306

Monday-Friday 8 a.m.-5 p.m.

765-285-1545

765-285-2464

Frequently Contacted offices
Office Service Phone Email
Bursar E-bills (tuition), Cardinal Cash, bill payment, 1098T,
course registration fees and refunds
765-285-1643

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Career Center Student employment, career exploration, internships,
personality types, career coaching
765-285-1522

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Counseling Center Personal or group counseling, adjustment to college,
career exploration, online self-help resouces
765-285-1736
765-285-1111 (after-hours emergencies)

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Dean of Students Students of Concern, student assistance with personal concerns,
student emergencies, missing students,
unsure of where to refer students
765-285-1545

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Disability Services accommodations services, resources, policies and
procedures, faculty mentorship
765-285-5295

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Financial Aid and Scholarships financial aid concerns, loans, scholarships, FAFSA,
Veterans Benefits, grants
765-285-5600
800-227-4017 (toll free)

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Health Center medical care, immunizations, pharmacy, allergy shots 765-285-8431

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Housing and Residence Life Living Learning Communities, roommate concerns,
transition concerns
765-285-8000

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Learning Center tutoring, supplemental instruction, academic coaching,
Testing Center
765-285-1006
Multicultural Center REACH Mentoring, diversity and inclusion workshops and events,
Unity Week, Bias incident reporting
765-285-1344

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Retention and Graduation barriers to student success, 21st Century Scholars,
Freshman Commuter students, Transfer students,
withdrawal from all courses, emergency loans,
re-enrollment outreach, Aviso
765-285-3312

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Student Life campus involvement, leadership, volunteer,
opportunities, student organizations,
Student Government Association
765-285-2621

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Upper Division Advising course selection and schedule changes, degree progress,
academic policies, barriers to academic success,
academic major changes, graduation audit
765-285-5490