Employment, Housing and Residence Life, Ball State University

If you enjoy making a difference, then being a part of the Housing and Residence Life team at Ball State is the place for you! We take great pride in our Housing and Residence Life team and our Residential Learning Coordinators, Assistant Residential Learning Coordinators, and Resident Managers represent a variety of colleges and universities throughout the country and bring with them a high degree of skill and expertise.

Most staff members are involved in regional and national student affairs organizations, serve on committees for these organizations, and make presentations at conferences. There is a strong emphasis placed on professional development involvement. The daily work environment is one that provides great satisfaction and challenge.

If you are interested in joining our team, we encourage you to explore the opportunities below!

Graduate Assistants

Ball State University is very proud of its Housing and Residence Life program, which is nationally recognized for excellence. Within this program, there are several graduate assistant positions that offer a direct opportunity to support students for academic and personal success.

All graduate positions within the Office of Housing and Residence Life have the following minimum qualifications:

Earned bachelor’s degree
Enrollment in a Ball State University graduate program
Significant leadership experience

Interviews for all positions will be conducted in February.

SAAHE Day - February 20, 2027

Assistant Residential Learning Coordinator, Residence Halls

Assistant Residential Learning Coordinators are graduate students who support the overall management of a residence hall community. They work in collaboration with Residential Learning Coordinators to supervise undergraduate student staff, including Resident Assistants, Desk Staff, and Academic Peer Mentors. They also assist with administrative responsibilities and contribute to creating a positive and engaging residential environment.

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Curriculum and Assessment Graduate Assistant

In collaboration with the Assistant Director for Student Leadership, the Assistant Residential Learning Coordinator for Student Leadership will support leadership development through co-advising RHA and NRHH, training student leaders and residence hall staff, and supporting major programs for Housing and Residence Life and the Division of Student Affairs.

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Care and Conduct Graduate Assistant

The ARLC Care and Conduct Specialist will assist the Assistant Director for Care and Conduct in multiple areas, including serving as a conduct hearing officer for appeals that are remanded to a new hearing, serving as an additional hearing officer for larger conduct cases, conducting follow up and support for students of concern after medical or mental health crises, working with the curriculum graduate assistant for mental health and care related initiatives for staff and students, helping plan/coordinate/host ongoing professional and student staff development trainings, etc.

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Living-Learning Community Graduate Assistant

Joining a collaborative graduate leadership team, you will co-lead a staff of 19 Academic Peer Mentors while directly supervising your own cohort of 6–7 student employees. You will bridge the gap between the residence hall and the classroom by supporting the Signature Experience, our specialized course-connected program partnering with academic colleges. You will also bring learning to life by coordinating high-impact site visits in Indiana—facilitating industry connections at destinations like Sweetwater Sound and Riley Hospital for Children.

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Marketing Strategy Graduate Assistant

The Graduate Assistant for Marketing Strategy will help implement and execute communications and marketing strategies of Ball State’s Office of Housing and Residence Life.

The person in this position needs to aspire to be a well-rounded communicator, as they will do a little bit of everything from content creation, social media management, manage web content, potential photo and video creation/editing, serve as a departmental representative, and more. This position will also supervise 3 undergraduate student assistants on the HRL marketing team.

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Residential Learning Coordinators

Ball State University is very proud of its Housing and Residence Life program, which is nationally recognized for excellence. Within this program, we offer positions that provide a direct opportunity to support students for academic and personal success.

Residential Learning Coordinators (RLCs) are professional staff members who facilitate student development, supervise one or two graduate students, 6-13 Resident Assistants, one or two Academic Peer Mentors, and manage administrative functions in one or two residence halls.

RLCs are staff members on a 12-month assignment, receive a two-bedroom furnished apartment, meal plan for fall and spring semesters when classes are in session, and full university benefits (e.g. health insurance, life insurance, retirement, vacation and sick days). RLCs may serve no more than four years in this position.

Interested applicants are required to apply directly through Ball State University's website.

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Undergraduate Student Staff

For undergraduate students, taking on a student position within Housing and Residence Life is a fantastic opportunity to develop, learn, and strengthen important life-long skills such as communication, organizational skills, strong work ethic, motivation, honesty and integrity, flexibility and adaptability, interpersonal skills, analytical skills, and computer skills.

Academic Peer Mentor

Academic Peer Mentors (APMs) at Ball State are Housing and Residence Life student employees trained to enhance the academic success of the residents of one of Ball State's 12 Living-Learning Communities!

APMs work with hall staff to create a strong community centered on the academic or interest-based focus of the Living-Learning Community.

Through active and passive programming methods, APMs help students tackle common challenges such as ways to improve grades, seek clarity about the choice of major, learn effective study habits, and so much more.

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Computer Technician

Computer technicians help our department and students with technology within the residence halls. Positions are available throughout the year and can be found on Cardinal Career Link.

Position: Computer Service Technician for Housing & Residence Life

Basic Functions:

Demonstrate professional, technical, and troubleshooting abilities.
Maintain and solve problems with hardware and software (including servers, PC/Mac set-up and imaging, printers, handheld devices, A/V equipment, etc.), troubleshoot connectivity issues and assist students with virus and spyware problems.
Maintain computer labs, systems, and general technological needs.
Communicate weekly status reports to supervisor and lead systems technicians of completed/ongoing projects.
Show initiative in training and learning.
Monitor, maintain, and provide computer labs with needed supplies.

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Hall Assistant

The Hall Assistant assists the Area Coordinator with various operations in the residential neighborhood. This includes key and occupancy management, package and mail management, communication with students and departmental stakeholders, and other duties.

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Resident Assistant

We encourage undergrad students to become a part of the Housing and Residence Life team as a Resident Assistant (RA)!

Resident Assistants are leaders at Ball State who are chosen for their unique abilities and skills. RAs are an active presence in the residence halls and focus on creating an environment in which their residents can feel welcome, comfortable, and thrive. Being an RA is a rewarding experience, as well as a great opportunity to work on-campus, and represent Ball State University. We encourage students to learn more about the position and consider applying to be an RA!

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Mid-Year Resident Assistant
The Mid-Year RA position is for students who are interested in becoming a Resident Assistant for the Spring semester and typically fall into one of the following categories:

Previously applied for an RA position: You applied to an RA position in the past but were not selected.
Currently enrolled in EDHI 200: You are currently enrolled in a section of EDHI 200 and meet all other RA eligibility requirements.

Please refer to the position requirements on the main Resident Assistant Hiring page for more information.

Residence Hall Desk Staff - DAY

We are seeking multiple energetic, positive, and highly motivated desk staff members to join the Housing and Residence Life (HRL) team for the 2026-2027 school year.

Desk staff members are responsible for effective and quality customer service to prospective students, families, conference guests, and residents in the residence halls. Desk staff are members of the Office of Housing and Residence Life and report directly to the Residential Learning Coordinator and Assistant Residential Learning Coordinator.

Minimum Hour Expectation: Desk workers are expected to work between 8 to 20 hours a week. Staff members who cannot consistently maintain this minimum may be let go so that shifts can be reallocated to others. While working during academic breaks is not a basic expectation, providing accurate details regarding availability on the Availability Form is highly encouraged. Hiring preference may be given to candidates whose availability aligns with our specific scheduling needs, which includes coverage during break periods.

Important Note on Locations: Each Neighborhood (North, South, and Central) has separate postings for Desk (Daytime) and Night Staff. All postings operate independently. There are three separate locations because we recognize that walking from one Residence Hall to a different one for a desk shift can be challenging. However, if you are open to working in any neighborhood, you must apply to all postings to be considered for all locations.

North Neighborhood: Botsford/Swinford, Schmidt/Wilson, Beyerl, North West
South Neighborhood: DeHority, Woodworth, Noyer, Park
Central: Studebaker East, Studebaker West, Kinghorn

Please download and fill out the Availability Form to submit with your application. Reach out to the designated Area Coordinator with any questions.

*Don't Panic if You Don't Hear Back Immediately! Please prepare not to hear from a hiring manager right away. These positions operate as "hiring pools," meaning applications are reviewed and candidates are contacted for interviews only as specific vacancies arise throughout the semester.

View Job Description Availability Form

Apply For North Neighborhood

Apply For South Neighborhood

Apply For Central Neighborhood

Residence Hall Desk Staff - NIGHT

We are seeking multiple energetic, positive, and highly motivated desk night staff members to join the Housing and Residence Life (HRL) team for the 2026-2027 school year.

Desk night staff members are responsible for effective and quality customer service to prospective students, families, conference guests, and residents in the residence halls. Desk staff are members of the Office of Housing and Residence Life and report directly to the Residential Learning Coordinator and Assistant Residential Learning Coordinator.

North Neighborhood: Botsford/Swinford, Schmidt/Wilson, Beyerl, North West
South Neighborhood: DeHority, Woodworth, Noyer, Park
Central: Studebaker East, Studebaker West, Kinghorn

Please download and fill out the Availability Form to submit with your application. Reach out to the designated Area Coordinator with any questions.

View Job Description Availability Form

Apply For North Neighborhood

Apply For South Neighborhood

Apply For Central Neighborhood

University Apartments Community Office Assistant

This position will serve the University Apartments community performing a variety of functions both during the business day and after hours. The position requires students to work in a multi-faceted customer service environment and assist with the overall administration of apartment operations. It offers the opportunity to work with a diverse and multicultural population while assisting current and prospective residents with University Apartment information.

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Summer Staff

Housing and Residence Life's Summer Staff are often the first person a Ball State guest comes in contact with while staying on campus for summer school, visiting for orientation, or attending summer conferences/events.

Applications for these positions will open in the Spring semester.

Open Positions

Reservations Team

Reservation Team members (RTs) play a critical role in Housing and Residence Life summer operations. Reservations Team members are often the second level of staff a guest comes into contact with in the summer while attending orientation or a camp/conference at Ball State University. A Reservation Team member’s primary responsibilities are behind the scenes of operations of guest management, crisis response, and providing quality customer service to the guests.

May be enrolled in one online summer course with approval from supervisor. Not eligible for additional employment on or off campus.

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Summer Desk Staff

Summer Desk Staff support the daily operations of residence hall front desks serving summer school students, conference participants, and orientation guests. They provide customer service to students and guests, assist with check-in and check-out, distribute mail and packages, and complete other administrative duties to help ensure the front desk operates smoothly.

May be enrolled in summer courses and are permitted to hold other employment. Must be available to work for a minimum of 2 weekends per month.

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Summer Resident Assistant

The Summer Resident Assistant supports students living on Campus in our designated year-round residence hall during the summer semester by providing community support and helping maintain a welcoming and well-functioning residential environment.

Must be enrolled in summer courses (no more than 6 credit hours). Not eligible for additional employment on or off campus. Must be available to work a minimum of 2 weekend per months, holidays, and both summer sessions.

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Want to learn more?

If you have additional questions about employment, send us an email.

Email Us

Housing and Residence Life

North Dining Hall
Muncie, IN 47306

8 a.m.-5 p.m. Monday-Friday
Summer 7:30 a.m.-4 p.m. Monday - Friday

765-285-8000

765-285-3743

Employment Opportunities

Open Positions

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