Disability Plans

For Service Employees Only*

The purpose of Short-Term Disability (STD) is to help protect an employee from loss of income when he/she suffers from a serious illness or injury. Beginning on the 8th continuous calendar day of disability due to an employee's own personal illness or injury, STD may be applicable. STD may continue for up to 26 continuous weeks if the absence is properly supported by medical verification to the satisfaction of the plan administrator (our insurer). Once the first STD check is issued, an employee may not continue to receive pay from his/her PTO or IPB during that period of disability.

When an employee is eligible to receive benefits under the plan, he/she must submit a claim to the plan administrator.  See How to File a Claim

The weekly benefit is equal to 80% of 103% of the employee's hourly rate, times 40. An employee who returns to work mid-week will have his/her weekly benefits prorated for that week. The plan administrator will mail checks directly to the employee's home address.

Coverage is effective the first of the month following 90 day(s) of full time, active employment. STD is the method by which an employee is compensated and is not of itself an excused leave of absence from work. An employee should also apply for the appropriate leave of absence with People and Culture services.

*A short-term disability plan is available to faculty, professional, and staff employees as a voluntary benefit.

When an employee is eligible to receive benefits under the plan, he/she must submit a claim to the plan administrator. Depending on your date of injury will determine which plan administrator you need to file the claim under.  An injury or illness on or after January 1, 2026 Voya is the plan administrator; injuries or an illness prior to January 1, 2026 The Hartford will be the plan administrator.

        Voya (Effective January 1, 2026) The Hartford (prior to January 1, 2026)

•   Claims Intake number 833-973-1670 Claims Intake number 888-301-5615
•         www.mybenefitshub.voya.com www.thehartford.com/customer/login.com
•   Group Policy#  752151 Group Policy# 697019 

You will be asked to provide:

• Name, address, policy number, and other key identification information.
• Name of your department and last day of active full-time work.
• Your manager's or HR representative's name and phone number.
• The nature of your claim. and if the injury or illness is work related
• Your treating physician's name, address, and phone and fax numbers.

Claims may be filed beginning with the first day of absence but no later than 90 days after the date of loss for which the claim is made.

• Short Term Disability Benefit Certificate (PDF)—For service staff only
• Short Term Disability Claim Information (PDF)—For service staff only
• The Hartford's Beneficiary Assist (PDF)—Provides you, your eligible beneficiaries and immediate family members with unlimited 24/7 phone access to counseling services provided by ComPsych. Services include legal advice, financial planning and emotional counseling for up to one year from the date a claim is filed and up to five face-to-face sessions or equivalent professional time for one of these services or a combination.
• The Hartford's Ability Assist Counseling Services (PDF)—Provides you and your dependents with professional support for everyday issues like job pressures, relationships, retirement planning or personal effect of grief, loss, or a disability. Face-to-face counseling sessions are available, as well as counseling by phone for legal and financial issues.
• The Hartford's Travel Assistance and ID Theft Protection Services (PDF)—Provides you and your family travel assistance including emergency medical resources, pretrip information, and emergency personal services. It also provides ID theft prevention services, detection services, and resolution guidance and assistance.