Student Financial Services Updates 

Student Financial Services (SFS) cashiering windows, located in lower level of Lucina Hall, are closed for in-person payments. If you prefer making payments in-person, Cardinal Central, located in L.A. Pittenger Center room 120, will be available to process payments during normal business hours. For alternative payment methods, please refer to eBill. You may contact us by email at or by phone 765-285-2222.

All payments are due the first of every month. Ensure you pay at least the Minimum Amount Due on your eBill to avoid a hold that could prevent registration.

Tax Form 1098-T is currently available for all students enrolled in the 2023 tax year. 

Learn more about what the University is doing to respond to COVID-19 at

Holds and Withdrawals

Learn what it means to have an administrative hold by the Office of Student Financial Services. Find information on receiving credit for cancelling or withdrawing from all of your courses, including refunds on course registration fees and tuition.

Who Can Pay a Bill

Find information about setting up family members and others as authorized payers and guest payers.


Tax Forms

Students at table

Read answers to frequently asked questions about Form 1098-T and Form W-9s, which you will need when reporting your taxes to the IRS. Learn more.

Cardinal Cash

Students working

Cardinal Cash is a convenient, flexible, and secure way to manage your funds to use across campus. Open an account or log in to make a deposit. Learn more.

Registration Contract

Frog Baby

View the terms and conditions for how adding or dropping classes affects your financial responsibility to Ball State. Learn more.

Financial Wellness

student writing in notebook

Are you ready to feel more confident about your money? Explore external resources and training to enhance your financial confidence and well-being. Learn more

We're Here to Help

The Office of Student Financial Services is responsible for the billing, collecting, and depositing of all money owed to and/or collected by Ball State University, in addition to setting up and maintaining Cardinal Cash accounts. We also prepare the federal tax Form 1098-T.

Cardinal Central

L.A. Pittenger Student Center
Across from Starbucks and the Tally Food Court
2000 West University Avenue
Muncie, IN, USA 47306

M-Th 8 a.m. - 5 p.m.
F 10 a.m. - 5 p.m.