Student Financial Services Update 

Due to the spread of COVID-19 and for your safety, we encourage you to transact your business with us remotely online, U.S. Mail,  or by email. You may contact us by email at or by phone 765-285-1643. 

Please make your payment online through eBill or if you prefer U.S. mail to:

    Ball State University 
    Student Financial Services
    LU B32, Muncie IN 47306-0880

Learn more about what the University is doing to respond to COVID-19 at

Holds and Withdrawals

Learn what it means to have an administrative hold by the Office of Student Financial Services. Find information on receiving credit for cancelling or withdrawing from all of your courses, including refunds on course registration fees and tuition.

Who Can Pay a Bill

Find information about setting up family members and others as authorized payers and guest payers.


Students at table

Tax Forms

Read answers to frequently asked questions about Form 1098-T and Form W-9s, which you will need when reporting your taxes to the IRS.

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Students working

Cardinal Cash

Cardinal Cash is a convenient, flexible, and secure way to manage your funds to use at various locations across campus. Open an account or log in to make a deposit.

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Frog Baby

Registration Contract

View the terms and conditions for how adding or dropping classes affects your financial responsibility to Ball State and promissory note agreement.

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We're Here to Help

The Office of Student Financial Services is responsible for the billing, collecting, and depositing of all money owed to and/or collected by Ball State University, in addition to setting up and maintaining Cardinal Cash accounts. We also prepare the federal tax Form 1098-T.

Student Financial Services

Lucina Hall (LU), room B32
Muncie, IN 47306

8 a.m. - 5 p.m. Monday - Friday
Summer Hours: 7:30 a.m. to 4 p.m.