Welcome to Ball State University Central Mailing Office. We serve the University community with interdepartmental and postal processing and distribution. We handle over three million pieces of mail annually. This includes first class, UPS, FedEx, DHL, inter-campus and international services. Central Mailing is located in the Service and Stores Building, door #2. Central mail also provides a contracted substation of the U.S. Postal Service that is located in the back of the Student Center.The services available here are for personal mail and packages.

Send Suite Live

In an effort to provide the campus with a cost effective shipping solution, Central Mail utilizes a shipping software called Send Suite Live. Send Suite live will allow users to ship packages and track individual shipments from their own computer. If you need help in completing a Ship Request a user guide is available.

Send Suite Live Access Request Procedures

Please note that if you need access to create a ship request you will need to complete a request through the HelpDesk website:

  • go to
  • go to ‘Request Services’
  • go to ‘Security Access’
  • go to ‘Sendsuite Live’
  • complete form
  • Click “Submit”


Central Mail Pick-Up Locations

Central mail also provides eleven different locations on campus that have daily pick up times. Mailbox locations can accept outgoing mail, they can included campus mailers, FEDEX, DHL, UPS and stamped mail. For mailbox location contact Anna Arison in Central Mailing office at 765 285-1803.

Schedule for Campus mailbox Pickup times.

Building Location Winter Summer Early Close
Alumni Center 2:20pm 1:25pm 12:45pm
Whitinger Business Building 2:35pm 1:35pm 1:00pm
Health and Physical Activities (HP) Building 2:45pm 1:45pm 1:10pm
Teachers College 2:55pm 1:55pm 1:20pm
Art & Journalism 3:00pm 2:00pm 1:25pm
Administration Building 3:05pm 2:05pm 1:30pm
Lucina Hall 3:10pm 2:10pm 1:35pm
Cooper Science 3:15pm 2:15pm 1:40pm
Robert Bell Building 3:20pm 2:20pm 1:45pm

Courier Service

Courier Service is a special delivery service that offers same-day transporting of items across campus. Courier Service requests should be placed online through SciQuest using the Courier Request Form. Otherwise, the item should be sent through the regular mail service. If delivery confirmation is needed, simply print out the Courier Request form after completing and submitting in SciQuest, then attach it to the item or give it to the courier upon pick up:

The Courier Service should be used for following requests:

  • Campus Mail
  • FedEx Packages
  • UPS Packages
  • Bulk Mailings
  • USPS Mail
  • DHL Packages
  • Mail Tubs/Trays
  • Recycled Toner Cartridges

Policies and Procedures