Attention Central Mail Customers:

All standard mail envelopes received in Central Mail and processed prior to 2:30 p.m. daily, receive a discount of $0.0299 (roughly 3 cents per envelope). Standard Tuesday and Thursday mail pickup times will have mail delivered to the mail room in time to meet the 2:30 p.m. deadline. Orders processed after 2:30 p.m. will be processed at commercial rates. Please be aware, if you have missed the 2:30 p.m. deadline, the option to defer processing until the next business day to receive the discount is available.

 If you have questions, please contact Central Mail at (765) 285-8369.


Ball State Central Mail

Welcome to Ball State University Central Mail Office. We serve the university administrative community with interdepartmental and United States Postal Service (USPS) processing and distribution. Central Mail handles over two million pieces of mail annually, including USPS, UPS, FedEx, DHL, inter-campus, and international services.

Central Mail is located in the Service and Stores Building, door number two. Central mail also provides a USPS Post Office located in the Student Center. 

Please note, Central Mail does not deliver student mail, which is handled directly by the USPS, package carriers, and Ball State University Housing and Residence Life.  For more information on student mail, please click here.

Central Mail Delivery

Central Mail will continue to deliver campus mail and packages two days, Tuesdays and Thursdays, for the foreseeable future. Additionally, departments will remain welcome to pick up their mail at Central Mail between the hours of 8:00 a.m. and 3:00 p.m. on Monday, Wednesday, or Friday. Please note, appointments are necessary to ensure that all mail and packages are bundled and prepared for you upon arrival.  Standing appointments are permissible and pick up for multiple departments by a single representative based on the agreement between all departments involved. 

To schedule an appointment with Central Mail for non-delivery day pick up, please click the link below.

Schedule Central Mail Pickup

Mailing Information for Residence Hall Community

How to Change Address Directions

Mail Location Change Form

Central Mail Departmental Mail Hold Request Form


For more information, please visit our FAQ page by clicking here Central Mail FAQs.

Student Center Post Office Hours

Monday:  8:00 a.m. - 4:30 p.m. (Academic Hours), 7:30 a.m. - 3:30 p.m. (Summer Hours)
Tuesday:  8:00 a.m. - 4:30 p.m. (Academic Hours), 7:30 a.m. - 3:30 p.m. (Summer Hours)
Wednesday: 8:00 a.m. - 4:30 p.m. (Academic Hours), 7:30 a.m. - 3:30 p.m. (Summer Hours)
Thursday: 8:00 a.m. - 4:30 p.m. (Academic Hours), 7:30 a.m. - 3:30 p.m. (Summer Hours)
Friday: 8:00 a.m. - 4:30 p.m. (Academic Hours), 7:30 a.m. - 3:30 p.m. (Summer Hours)
Saturday: CLOSED
Sunday: CLOSED

Schedule for Campus Mailbox Pickup Times

Central Mail provides nine different locations on campus that are open Tuesday and Thursday for afternoon pickup times. After the pickup, any items put in the mailboxes will be left for the next business day.

Academic Hours
Summer Hours
Holiday Early Closure Hours
Alumni Center (AL)
2:30 p.m.
1:30 p.m.
12:30 p.m.
Whitinger Business Building (WB)
2:30 p.m. 1:30 p.m. 12:30 p.m.
Health & Physical Activities Building (HP)
2:30 p.m. 1:30 p.m.
12:30 p.m.
Health Professions Building (HB) 2:30 p.m. 1:30 p.m. 12:30 p.m.
Teachers College (TC)
3:00 p.m.
2:00 p.m.
1:00 p.m.
Art & Journalism (AJ)
3:00 p.m. 2:00 p.m.
1:00 p.m.
Administration Building (AD)
3:00 p.m.
2:00 p.m.
1:00 p.m.
Lucina Hall (LU)
3:00 p.m.
2:00 p.m.
1:00 p.m.
Robert Bell Building (RB)
3:00 p.m.
2:00 p.m.
1:00 p.m.


Mailbox locations can accept outgoing mail, including campus mailers, FEDEX, DHL, UPS and stamped mail. For mailbox locations, contact the Central Mailing office at 765-285-8369

Send Suite Live

In an effort to provide the campus with a cost effective shipping solution, Central Mail utilizes a shipping software called Send Suite Live. Send Suite live will allow users to ship packages and track individual shipments from their own computer. If you need help in completing a Ship Request, a user guide is available.

Send Suite Live Access Request Procedures

Please note that if you need access to create a ship request you will need to complete a request through the HelpDesk website:

  • go to
  • go to ‘Request Services’
  • go to ‘Security Access’
  • go to ‘Sendsuite Live’
  • complete form
  • Click “Submit”

Courier Service

Courier Service is a special delivery service that offers same-day transporting of items across campus. Courier Service requests should be placed online through SciQuest using the Courier Request Form. If an item does not require same day delivery, it should be sent through regular mail service.

The Courier Service should be used for following requests:

  • Inter-Campus Mail
  • FedEx Packages
  • UPS Packages
  • Bulk Mailings
  • USPS Mail
  • DHL Packages
  • Mail Tubs/Trays
  • Recycled Toner Cartridges

For more information, please visit our FAQ page by clicking here Courier Service FAQs.

Express Mail Information

Express Mail includes mail and packages where a shipping premium is paid for delivery to the end-user within one or two days.  Items may consist of express mail, overnights, next-day air savers, 1-day priority mail, etc., and generally delivered by carrier services, such as FedEx, DHL, or USP. Due to the expediency of delivery, Central Mail and Central Receiving does not accept express mail.  All express mail should be delivered directly to the department location on campus. 

For more information please visit our FAQ page by clicking here Express Mail FAQ's.