Two-factor authentication (2FA), provides an additional layer of security protection to your Ball State online account.  It helps protect user's sensitive information from social engineering, like phishing and spear phishing attacks. Even if the user falls for the scam and provides their username and password the attacker would still need the additional identification required by 2FA. 

Ball State uses Duo Security, as the second level of security.  Here is a list of commonly asked questions:

How do I set-up two-factor authentication? 
What 2FA software does Ball State use?
Do students have to use 2FA?
I have a new phone with the same phone as my last phone.  Do I need to do anything for 2FA?
Do I have to have my phone with me when I take an exam?
I have more than one device set up in DUO.  How do I change my default device?
How do I manage two-factor authentication?
Can I use more than one device for two-factor authentication (2FA)?
Can I add my tablet for two-factor authentication (2FA)? 

We encourage you to learn more about Duo, and two-factor authentication. Visit the Technology Knowledge Base for more information.