Two-factor authentication (2FA), provides an additional layer of security protection to your Ball State online account.  It helps protect user's sensitive information from social engineering, like phishing and spear phishing attacks. Even if the user falls for the scam and provides their username and password the attacker would still need the additional identification required by 2FA. 

Ball State uses Duo Security as the second level of security. We encourage you to learn more about Duo and two-factor authentication. Visit the Technology Knowledge Base for more information.

How do I set-up two-factor authentication? 
I have a new phone with the same phone number as my last phone.  Do I need to do anything for 2FA?
How do I change my default device?