The Office of Bursar and Loan Administration is organized to support the three different types of accounts you may encounter while affiliated with Ball State University: 

  • Active account receivables 
  • Federal Perkins, Esther Aldredge, or Ball State University Emergency loan accounts are active loan receivables 
  • Past due accounts are any non-current accounts where payment is considered to be late

Mailing Address
Ball State University
Lucina Hall (LU), room B32
Office of Bursar and Loan Administration
Muncie, IN 47306-0725

Payment Drop Box
For your convenience, the Payment Drop Box is accessible during normal business hours. Any payments left in the Drop Box prior to 3:30 PM will be processed the same business day. It is located at Room B32.

In order to speak with someone directly about your account or to personally deliver your payment:

Bursar Accounts
Questions about your bursar account (active account receivables) can be answered by staff in Bursar Operations, Lucina, Room B32 or by calling 765-285-1643. During peak times, your call may be answered by an automated system which will put you in queue for the next available A/R Representative.

Hand delivery of payments may be made during normal business hours, Lucina, Room B32.

Loan Accounts
Questions about your Federal Perkins, Esther Aldredge, or Ball State University Emergency loan accounts, can be answered by staff in Lucina, Room B7 or by calling 765-285-5822.

Hand delivery of payments may be made during normal business hours, Lucina, Room B7 or B36.

Past Due Accounts
Questions about your past due bursar account (bursar accounts for a previous term) can be answered by staff in BLA A/R Collections in Lucina, Room B36 or by calling 765-285-1646 or 765-285-4037.

Hand delivery of payments may be made during normal business hours, Lucina, Room B32.

Online Hours:
24/7 secure access to your account at eBill.

Office Hours:
The Office of Bursar and Loan Administration closes only for University holidays.

Monday-Friday

Academic Year:                  8:00 am - 5:00 pm

Summer:                            7:30 am - 4:00 pm