Topic: Administrative

April 15, 2021

Headshot of Erin Mason

Erin Mason will join Ball State University in the newly-created position of University Registrar, effective July 1, 2021, Paula Luff, Vice President for Enrollment Planning and Management, announced.

Mason, who has more than 15 years of experience in higher education, will be leading the consolidation of two areas in Ball State’s Office of the Registrar: Registration and Records and Academic Systems.

“We’re excited that Erin will be joining our team as we begin the reorganization of our registrar’s office,” Luff said. “Our focus is to continue to promote the pursuit of our students’ educational opportunities and goals, consistent with the strategic priorities here at Ball State. Erin’s experience and passion make her an excellent fit to lead these efforts moving forward.”

Mason has spent the last 10 years at the University of Connecticut, where she serves as an associate registrar. She has managed multiple units in the UConn registrar’s office, including Systems, Scheduling, Retention, Degree Audit and NCAA verifications, Records and Enrollment Services, and Title IV Compliance and Operations. She began her career at Middlesex Community College in Middletown, Conn., where she was responsible for the design and scripting of the Curriculum, Advising, and Program Planning (CAPP) module.

Mason, who holds master’s degrees in Adult Learning and Elementary Education, as well as a bachelor’s degree in Public Relations, said she’s excited to join Ball State in its efforts to “better serve, retain, and graduate students of all ages.”

“I think the role of the registrar is one that is both responsive to the existing challenges and forward-thinking — anticipating new challenges — but is also a role that is always solutions-oriented,” Mason said.

Mason is an active member of the American Association of Collegiate Registrars and Admission Officers (AACRAO), having founded the AACRAO Women’s Caucus and has presented on dozens of occasions at its annual conference.

Along the way, Mason said she has noticed a “transition in the field.”

“Registrars used to be enforcers. But I want to be a catalyst of change,” Mason said. “It’s key to connect teams to that vision while framing individual and unit roles so people see the good that they do while also staying connected to the mission and values of the University.”

In addition to announcing Mason as the new University Registrar, Luff thanked Monica Roberts for her service as interim registrar.