Topics: COVID-19, Students

April 9, 2020

Dear Students:

You are receiving this message because you ordered a cap and gown package for Ball State University’s Spring 2020 Commencement for pickup at the campus bookstore. Because COVID-19 continues to threaten the health and safety of our campus community and our visitors, it is not safe for customers to pick up their orders. Therefore, the Ball State Bookstore canceled its bulk order with Oak Hall Cap & Gown, the supplier of the caps and gowns, to make refunds as easy and as quick as possible for you. Soon, you will hear directly from Oak Hall about the cancelation and your refund. If you would still like a cap and gown, you may order it from the Oak Hall website and have it shipped directly to you.

Order Your Cap and Gown

The COVID-19 threat has caused our University to make difficult choices, among them the cancelation of our May 2020 Commencement Exercises. We share your disappointment, but we made this decision with the health and safety of the Ball State community as our top priority. We are committed to celebrating the achievements of our May 2020 graduates. An announcement regarding how we will do so is forthcoming.

For updates on how Ball State is responding to COVID-19, visit 

We appreciate your patience and understanding during these extraordinary circumstances.

Ron Sorrell | Manager
Ball State University Bookstore

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