Counseling Center Services - Spring 2021

If you experience a mental health emergency, contact 911, your local police, or local hospital emergency room for support.

COVID-19 has brought a lot of changes to our daily life and these changes can be hard. At the Counseling Center, our number one concern is health and safety of students. To keep students safe, we are continuing to provide all services by telephone or secure video conference this spring. Face to face therapy requires the client and therapist spend time close together, which puts them at risk for transmitting COVID-19. Even though masks can be helpful in limiting the spread of COVID-19, they make it hard to read facial expressions which can interfere with therapy. Because services are online, students will not have to come to the Counseling Center for their appointments. This means they can have their therapy appointment from their residence hall, their apartment or even from their parents’ home. However, due to state licensure laws, students must be located in Indiana in order to receive therapy services. Our outreach services can be accessed from anywhere and our online resources are available 24 hours a day. For more information on our services click here. To request an appointment, students can:

  • Call Us: 765-285-1736
  • Email Us:

We know these are difficult times and a lot of things about coming to Ball State have changed, but the Counseling Center is here for you.

Every year, hundreds of students, faculty, and staff members use the services of the Counseling Center. This comprehensive services office provides free and confidential psychological and career resources to students. The primary mission of the agency is to assist students in reaching their educational goals, as well as to improve their quality of life. The staff is diverse, professional, warm, and receptive to students who seek services.  To make your first appointment with the Counseling Center, call our office at (765) 285-1736 or stop in to Lucina Hall, Room 320.

After-Hours Crisis/Emergency Services

For after-hours crisis/emergency services, call 911 or University Police @ 765-285-1111 to get immediate assistance.  Click here for additional resources.

The Counseling Center would like to announce our newest on-line tool…WellTrack. WellTrack is a self-help program specifically designed for help with stress, anxiety, and depression. The program is online/mobile and self-directed. It allows you to identify goals and learn powerful strategies to improve mental health. It is FREE and available to all Ball State University students. To access WellTrack, just click on the WellTrack logo and sign up using your email address.  If you have any questions about this program, please contact Dr. Ellen Lucas at or call the Counseling Center (765) 285-1736.


 Quick Links
 PsychTalk Newsletter (PDF)
Outreach Program Guide 2020-21 (PDF)
 VIDEO:  The Challenge of Change Outreach Workshop & Support Groups (PDF)
 WellTrack:  Start Feeling Better Today
Therapy Groups (PDF)
 Greetings From The Counseling Center (PDF) Self-Care Challenge (PDF)