At the Ball State Health Interprofessional Community Clinics, we are committed to providing accessible, affordable health care services and education to our community.

As university-operated clinics, we strive to keep our fees affordable while providing high-quality care. Services are provided by licensed health care professionals or by students under the appropriate supervision of licensed professionals. Fees collected for services and products help support clinic operations and the education and clinical training of future health care professionals.

Reduced fees may be available for patients with demonstrated financial need. 
Eligibility is based on annual household income and the number of dependents in the household.
To apply for reduced fees, please complete our Reduced Fees Application and return it to our clinics for consideration. Applications are also available at our front desk and through your patient portal.

For additional information related to fees and billing, please click on a clinic or center below.

Audiology Clinic

Effective July 15, 2022 the following fees and billing policies apply.

Fees

Patients of the Ball State Audiology Clinic are expected to pay for hearing and balance services and products upon receipt of a bill. Payment for any balance is due in full before additional services will be provided. If a patient does not have insurance coverage for services or products and does not qualify for reduced fees through our Reduced Fees Application (PDF), fee ranges for services are outlined below. Our office is happy to provide you with a good-faith estimate of costs prior to receiving services.

  • Hearing evaluation: $40–$120
  • Balance/Dizziness evaluations: $150–$600
  • Auditory Processing Evaluations: $150–$600
  • Tinnitus evaluations: $70–$150
  • Out-of-warranty hearing aid checks: $20
  • Earwax removal: $25/ear
  • Vestibular Rehabilitation: $30/45-min session

Referrals

Based on your individual insurance, a referral for our services may be required. This referral must be on file with our office before any services can be provided. It is the patient’s responsibility to request this referral from their physician.

Insurance

Primary and secondary insurance, where applicable, will be billed for services. Any co-insurance payments/deductibles will be the responsibility of the patient and due at the time of service.

  • Blue Cross Blue Shield - Our Clinic is a participating provider organization (PPO) in Blue Cross Blue Shield of Indiana. Services will be covered by BCBS based on diagnosis and local coverage determinations. Patients should confirm coverage for individual services by contacting BCBS.
  • Medicare - Our Clinic bills Medicare. Patients are responsible for payment of services designated as never covered by Medicare. Patients will also be responsible for any co-insurance or deductible.
  • Medicaid - Our clinic bills Medicaid. Patients are responsible for payment of services designated as never covered by Medicaid. Patients with Medicaid coverage through Managed Care Organizations (MCOs), such as MDWise, CareSource, or Managed Health Services may require prior authorization for services or products. If services or products do not meet prior authorization standards due to a classification as a non-covered service or product, the patient will be responsible for payment.

Private-Pay Patients

Patients who are uninsured, have an insurance provider not accepted by our Clinic, or whose insurance does not cover our services are classified as private-pay patients. All private-pay patients are responsible for payment at the time of service. Our office will provide you with an individualized good-faith estimate of costs prior to receiving services. If a patient’s insurance has coverage for out-of-network services, our office can submit the claim and the patient will be responsible for any balance due after insurance payment.  Additionally, we can provide an invoice to the patient and the patient can submit this invoice to their insurance for reimbursement.

Forms of Payment

We accept payment in the form of cash, check, or credit card (Visa or Mastercard). Checks can be made out to the Interprofessional Community Clinics.

To make a referral to the clinic, have the client call 765-285-8047 for a brief telephone interview. Please note, as a training clinic, we are unable to provide all types of services. Some clients will be better served by being referred to agencies that can provide the type of help needed. Therefore, on some occasions, clients are referred to other community agencies.

Cost

There is a $25 an hour fee to the client for our counseling services. No client will be denied services because of the inability to pay. Initial appointments may be made by calling 765-285-8047 and completing a brief telephone interview.

Make a Payment

Scheduling

Regular appointments are arranged between the client and the assigned counselor. At the end of each university term, counselor assignments may change. The counselor will make arrangements with the client to complete the counseling or to transfer the client to another counselor. Sessions will be approximately 50 minutes, depending on the needs of the client.

Referrals

Clients can be referred to our clinic by healthcare providers; however, referrals are not required. Referrals can be faxed to 765-285-8481.

Client Paperwork

If clinic staff have instructed you to complete paperwork, please visit this secure and confidential site to fill out the necessary forms. A password is required.

Complete Paperwork

Effective August 1, 2026, the following fees and billing policies apply to services provided by the Ball State Healthy Lifestyle Center.

Fees

Patients receiving primary care services at the Ball State Healthy Lifestyle Center are responsible for any charges not covered by insurance or other applicable financial assistance. Patients are expected to pay their balance upon receipt of a bill. Any outstanding balance must be paid in full before additional services can be provided in a subsequent semester.

For patients who do not have insurance coverage for services or who do not qualify for reduced fees through our Reduced Fees Application (PDF), the following fees apply:

Appointment Type        Fee Amount

New Patient Visit                      $130–$300
Follow-Up Visit                          $40–$220
Physical                                     $65

Fees may vary depending on the type and complexity of services provided. Our office is happy to provide a personalized good-faith estimate of anticipated costs before your appointment.

Referrals

Referrals are not required to receive services at the Healthy Lifestyle Center.

Insurance

The Healthy Lifestyle Center bills primary and secondary insurance plans, when applicable. Patients are responsible for any applicable copayments, coinsurance, deductibles, or charges not covered by their insurance plan. Payments required at the time of service are the responsibility of the patient.

Blue Cross Blue Shield

The Healthy Lifestyle Center is a participating Preferred Provider Organization (PPO) provider with Blue Cross Blue Shield of Indiana. Coverage for services depends on the patient's individual insurance plan, diagnosis, and applicable coverage policies. Patients are encouraged to contact Blue Cross Blue Shield before their appointment to verify coverage for specific services.

Medicare

The Healthy Lifestyle Center bills Medicare for eligible services. Patients are responsible for applicable coinsurance, deductibles, and any services that Medicare designates as noncovered.

Medicaid

The Healthy Lifestyle Center bills Medicaid for eligible services. Some Medicaid plans administered through Managed Care Organizations (MCOs), such as MDwise, CareSource, or Managed Health Services, may require prior authorization for certain services or products. If a service or product is not covered or does not meet applicable prior authorization requirements, the patient may be responsible for the associated charges, subject to Medicaid billing rules and restrictions.
Patients are encouraged to verify coverage and authorization requirements with their Medicaid plan before receiving services.

Private-Pay Patients

Patients are considered private-pay if they:

  • Do not have health insurance.
  • Have insurance through a provider that is not accepted by the Healthy Lifestyle Center.
  • Have insurance that does not cover the services they are receiving.

Private-pay patients are responsible for payment at the time of service.
Before services are provided, our office will provide an individualized good-faith estimate of anticipated costs. If a patient's insurance plan includes out-of-network benefits, our office will submit a claim on the patient's behalf. The patient will be responsible for any remaining balance after insurance processes the claim. Alternatively, we can provide an itemized invoice that patients may submit directly to their insurance company for possible reimbursement.

Forms of Payment

We accept the following forms of payment:

  • Cash
  • Check
  • Credit card (Visa or Mastercard)

Checks should be made payable to Interprofessional Community Clinics.

Patient Paperwork

If Healthy Lifestyle Center staff have asked you to complete paperwork before your appointment, please access the patient portal to complete and submit the required forms.

Effective January 1, 2023 the following fees and billing policies will apply

Fees

Clients of the Ball State Speech Pathology Clinic are expected to pay for speech and language evaluation and therapy services upon receipt of a bill. Payment for any balance is due in full before additional services will be provided in a subsequent semester. If a client does not have insurance coverage for services or products, and does not qualify for reduced fees through our Reduced Fees Application (PDF), fee ranges for services are outlined below. Our office is happy to provide you with a good-faith estimate of costs prior to receiving services.

  • Speech and Language diagnostic evaluations: $250–$300 per evaluation
  • Speech therapy: $80–$100 per therapy session

Referrals

Based on your individual insurance, a referral for our services may be required. This referral must be on file with our office before any services can be provided. It is the patient’s responsibility to request this referral from their physician.

Insurance

Primary and secondary insurance, where applicable, will be billed for services. Any co-insurance payments/deductibles will be the responsibility of the patient and due at the time of service.

  • Blue Cross Blue Shield - Our Clinic is a participating provider organization (PPO) in Blue Cross Blue Shield of Indiana. Services will be covered by BCBS based on diagnosis and local coverage determinations. Patients should confirm coverage for individual services by contacting BCBS.
  • Medicare - Our Clinic bills Medicare. Patients are responsible for payment of services designated as never covered by Medicare. Patients will also be responsible for any co-insurance or deductible.
  • Medicaid - Our clinic bills Medicaid. Patients are responsible for payment of services designated as never covered by Medicaid. Patients with Medicaid coverage through Managed Care Organizations (MCOs), such as MDWise, CareSource, or Managed Health Services may require a prior authorization for services or products. If services or products do not meet prior authorization standards due to a classification as a non-covered service or product, the patient will be responsible for payment.

Private-Pay Patients

Patients who are uninsured, have an insurance provider not accepted by our Clinic, or whose insurance does not cover our services are classified as private-pay patients. All private-pay patients are responsible for payment at the time of service. Our office will provide you with an individualized good-faith-estimate of costs prior to receiving services. If a patient’s insurance has coverage for out-of-network services, our office can submit the claim and the patient will be responsible for any balance due after insurance payment. Additionally, we can provide an invoice to the patient and the patient can submit this invoice to their insurance for reimbursement.

Forms of Payment

We accept payment in the form of cash, check, or credit card (Visa or Mastercard). Checks can be made out to the Interprofessional Community Clinics.