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Spirit of Service

Welcome to the website for our new Customer Service program—Roll Out the Red Spirit of Service.  Rolling out the red carpet is symbolic of treating someone with great care. Using the tools and resources here, you can learn to treat every customer like royalty.  We're rolling out the red carpet all over campus, and we're starting with you!

Message from the President

President Jo Ann M. Gora
"Ball State University is positioned to create a premier service culture."