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 Customer Service
Supercharging the Customer Service Experience at Ball State Sponsor: Learning and Development
Prerequisite:   None
Customer service is so much more than the old-fashioned department store window marked "Complaint Desk." Consultant-trainer J. Michelle Sybesma will show you how to supercharge the customer experience! When properly integrated, customer service can be a window to new experiences with co-workers, students, alumni, donors and more. Encounter how learning more about your actions can actually help you better create an environment of energy towards rolling out a truly "Red" campus-wide experience.

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