Information Technology will continue to provide all Tech Center support services remotely. Walk-in assistance at Bracken Library is not available until further notice. If equipment needs serviced, drop off and pick up services, while you wait in your car, will be scheduled on an as needed basis. Please contact the Technology Helpdesk
support line at 765-285-1517 for assistance.
The Technology Store will be available by phone. If pending orders need picked up, pick up services, while you wait in your car, will be scheduled. Hours of curbside pick up services will be by appointment between 8:00 am - 5:00 pm Monday - Friday. Please contact the Technology Store by phone at 765-285-4104 for assistance.
All testing labs are now closed. Please see the “Keep Teaching and Working” site available through the main Ball State COVID-19 website
for more information about options for using Respondus Monitor system for remote testing.
University Media Services Equipment Checkout
Equipment checkout is now closed. Special requests will be considered on a case by case basis by contacting the CCIM Dean’s Office (285-6000) or the Department of Telecommunications (285-1480).
Accessible Technology Lab
Accessible Technology Lab support will be available through remote support only between 8:00 am - 5:00 pm, Monday - Friday. Please contact the ACT Lab by phone at 765-285-8275 or send an email to firstname.lastname@example.org
ID Card Office
Students, faculty, or staff needing a BSU ID card can arrange an appointment with the ID Card Office. Appointments are available between 8-5 M-F. Please contact email@example.com or by phone at 765-285-2273.
MediaSite Lecture Recording and Distance Education Studios
Faculty wishing to make an appointment for Mediasite suites to record lectures may make an appointment by calling 765-285-1899. Faculty with questions about distance education studios should contact that office at 765-285-2980.