Technology Center

Information Technology will continue to provide all Tech Center support services remotely. Walk-in assistance at Bracken Library is not available until further notice. If equipment needs serviced, drop off and pick up services, while you wait in your car, will be scheduled on an as needed basis. Please contact the Technology Helpdesk support line at 765-285-1517 for assistance.

Technology Store

The Technology Store will be available by phone. If pending orders need picked up, pick up services, while you wait in your car, will be scheduled. Hours of curbside pick up services will be by appointment between 8:00 am - 5:00 pm Monday - Friday. Please contact the Technology Store by phone at 765-285-4104 for assistance.

Testing Labs

All testing labs are now closed. Please see the “Keep Teaching and Working” site available through the main Ball State COVID-19 website for more information about options for using Respondus Monitor system for remote testing.

University Media Services Equipment Checkout

Equipment checkout is now closed. Special requests will be considered on a case by case basis by contacting the CCIM Dean’s Office (285-6000) or the Department of Telecommunications (285-1480).

Accessible Technology Lab

Accessible Technology Lab support will be available through remote support only between 8:00 am - 5:00 pm, Monday - Friday.  Please contact the ACT Lab by phone at 765-285-8275 or send an email to

ID Card Office

Students, faculty, or staff needing a BSU ID card can arrange an appointment with the ID Card Office. Appointments are available between 8-5 M-F. Please contact or by phone at 765-285-2273.

MediaSite Lecture Recording and Distance Education Studios

Faculty wishing to make an appointment for Mediasite suites to record lectures may make an appointment by calling 765-285-1899. Faculty with questions about distance education studios should contact that office at 765-285-2980.