Unified Technology Support (UTS) labs provide the latest technology to Ball State students, faculty and staff at prime locations across campus. We have testing labs, a general use lab, an accessible technology lab for students with disabilities, and more.

Testing Labs

To accommodate your testing needs, the Robert Bell (RB) 134 Testing Lab features 150 seats and is exclusively available for testing. Student Center (SC) 119 is also a designated testing lab. Additional testing lab locations are opened during midterms and finals weeks. All testing lab seats are equipped with Respondus lock-down browser.

No reservations are required since all testing labs operate on a walk-in basis. Be sure to arrive between the times published in order to be seated. Check the Lab Availability App (also available as part of the Ball State bConnected app) for current seating availability and, if necessary, the Lab Hours for Breaks and Holidays to be sure your selected testing lab is available.

Please keep in mind that behavior is monitored in the testing labs and any suspicious activity including talking, using a cell phone, or looking at unauthorized material will be reported to course instructors. Be sure to review the Testing Lab Policies before your visit a testing lab.

  1. No reservations are required. Testing labs operate on a walk-in basis. Students must arrive between posted operating hours of a testing lab. Students must check-in as they enter the lab and check-out when they leave. Failure to do so will be reported to the course faculty via email.
  2. Students must present one of the following forms of identification to be seated in a testing lab:
    •      his/her BSU picture ID
    •      his/her BSU ID number and a government-issued picture ID including a Driver’s License, State ID, Military ID or Passport.
    •      The ID will be returned when student checks out of the lab. To protect the academic integrity within the testing labs, students will not be seated in the testing lab unless they are able to provide an approved ID at the time of testing—no exceptions.
  3. Students may not leave the lab, under any circumstances during an exam, including going to the restroom. If this occurs, the incident will be reported to the course faculty via email.
  4. Respondus Lock-down browser is launched when a student accesses a Canvas exam in a testing lab. This restricts students to exam pages only—no other web browsing is permitted.
  5. No materials are allowed at testing stations. Place all personal items in the designated locations within the testing lab. Please note that UTS is not responsible for personal items.
    •      Chairs with storage underneath are provided in the Robert Bell (RB 134) testing lab.
    •      Non-lockable “cubbies” are available at the Student Center testing lab for your convenience. You may also place items under the table in the lab.
    •      Items should be placed under the table in all other testing locations.
  6. Scrap paper is available upon request and must be returned to the desk monitor when leaving the lab. Not turning-in scrap paper before leaving the lab will be reported to course faculty via email.
  7. Use of unauthorized materials, including but not limited to items listed below, is prohibited in all the testing labs and will be reported to course faculty via email. Lab monitors will not confront students who are using materials.
    •      notes or paper on the desk, other than lab-provided scrap paper
    •      having textbook or other study materials out
    •      having a phone visible, using a cell phone, or a ringing cell phone
    •      use of calculators, translators, laptops, tablets or smart watches
    •      wearing earbuds or headphones that are not connected to a lab computer; earbuds and headphones should only be used if required as part of an exam
  8. Exam preparation and studying cannot take place within the testing lab.
  9. Talking, other than with lab monitors, is prohibited.
  10. Children are not allowed in the testing lab.
  11. Disruptive behavior of any kind is prohibited.
  12. Students must immediately follow any written or oral instructions from any lab personnel.
  13. Faculty will be informed of changes/updates to the testing lab policies through various means including, but not limited to, web pages and mass e-mails.
  14. Only you can take your exam. Login credentials are monitored in the testing labs. Please be aware that sharing your Ball State password, with anyone, is a violation of IT Security policy.

Revised September 2017

Located on the first floor of the Student Center (SC), across from the Tally, the SC 118 general use computer lab has computers that feature a variety of software applications for your use, including:

  • Adobe Acrobat Pro 2017
  • Adobe Photoshop 2017
  • Microsoft Office 2016
  • SPSS Statistics 24

Library Computers

In addition to general lab seating in SC 118, students may use computers in Bracken Library for general computing needs such as accessing webmail or web browsing.

  • Each user must be a member of the Ball State University community, this includes Burris School and the Indiana Academy.
  • All users must have a Ball State username and password in order to login.
  • Files stored to the lab machines' hard disk drives will be deleted daily.
  • The labs are study areas. Please be considerate of others.
  • UTS lab facilities are to be used for academic purposes.
  • Please inform the lab assistant on duty of hardware/software difficulties. Users should not attempt to correct these problems themselves.
  • Lab personnel will not be responsible for personal items left in the labs.
  • Patrons are entitled to only one copy of their output. Please do not send multiple copies of the same document to the printer.
  • Obvious disregard of listed policies may result in loss of facility use privileges.

Student PrintSmart

Student Center, Room 118 is also home to one of the Student PrintSmart printer stations. Students are able to print from the SC 118 computers but can also use Mobile Print to print anywhere from a laptop or mobile device and then release their print job to any Student Print Smart printer, including the printer in SC 118. Read more on the HelpDesk.

The Accessible Technology Lab provides a variety of resources to all members of the Ball State community, living with disabilities, to accomplish career objectives and coursework.

Our program meets the requirements of Section 504 of the Rehabilitation Act of 1973 (The Americans with Disabilities Act) and is part of Ball State’s commitment to serving all Ball State faculty, staff and students with disabilities.

Students with disabilities may visit our lab in Robert Bell (RB) 168 or call 765-285-6124 to find the appropriate technical accommodations and resources available for them. The Accessible Technology Lab staff will assist students in reaching their academic goals while enhancing their learning experiences at Ball State.

The University also provides a full array of disability services available to all students, faculty, and staff. Please visit the Disability Services offices in the Student Center, Room 116, or the Disability Services website to find out more.

Accommodations and Services

The Accessible Technology (ACT) Lab provides a variety of services to students, faculty, or staff requiring adaptive assistance. Whether you have visual, learning, or physical disabilities that prohibit you from accessing a computer or course materials, the Accessible Technology Lab has something for you.

A wide array of services and equipment is available if you have visual impairments. Those with residual vision have access to closed circuit television systems. Large-print materials can be produced with a photocopying machine or a word processor. Screen magnification software is available on computers, as well as 19- to 21-inch monitors.

If you do not have usable vision, you can access Braille and tactile graphics production in our lab. Braille embossers may be used in conjunction with Braille translation software. There is a refreshable Braille display available in the primary Accessible Technology Lab.

Screen reading software is installed on computers to access on-screen information through the use of an array of voice synthesizers. Scanners with optical recognition software are available to access print information via speech.

A range of technology is available to facilitate access to computer technology whether your mobility impairments are manual dexterity limitations or complex quadriplegia. Some computer stations may be adjusted to the appropriate height for a comfortable level.

Other modified keyboards and trackballs are available if you have manual dexterity limitations, individual digit manipulation, and limited range of motion.

If you have little or no manual dexterity, the option of using voice recognition software, which allows for hands-free input, is available.

Several of the technologies available for persons with vision and mobility impairments are also of benefit to those with learning disabilities. For instance, scanning text into an electronic format, then having a voice synthesizer verbalize the information can increase cognition and retention. Altering computer and television screen colors and having the text highlighted as it is spoken assists with the reading process, and the full-color CCTV's are used by some persons with visual processing disorders to alter the color scheme of print materials.

Tactile graphics can also enhance the understanding of graphical information. Word prediction and completion software can be used to prompt those with learning disabilities and reduce typing and spelling errors.

Although computer adaptations are not generally needed by those with psychological disorders, the primary Accessible Technology Lab is available for your use. Many individuals find the smaller size of this lab and direct one-on-one support to be beneficial.


The Accessible Technology Lab has the following resources available. This table lists the available hardware or software and the disability for which it is intended.

Adaptive Hardware
Hardware Disability
Large character keyboard with optional key guard that is used by individuals with mobility impairments. Mobility Impairment
Braille embosser capable of creating double sided Braille output from computer documents. Visual Impairment
Trackball - mouse-like input device that utilizes a free-rolling ball for maximum control. Mobility Impairment
Closed circuit TV - magnification viewer with optional color variations. Visual Impairment,
Learning Disability
Refreshable Braille display that can be used with or as an alternative to voice output. Visual Impairment
Adaptive Software
Software Disability
Speech recognition software Learning Disability,
Mobility Impairment
Braille translation software Learning Disability,
Visual Impairment
Screen reading software for MS Windows Visual Impairment
Kurzweil optical character recognition (OCR) scanner that converts printed material into an electronic format Learning Disability,
Visual Impairment
Screen magnification software which magnifies text and images on the screen Visual Impairment

Lab Staff Directory

Assistant Director of Unified Technology Support

Marchal Hudson
Office: BL 101
Phone: 765-285-3042

General and Testing Labs
765-285-5160 | RB 134

Melissa Sorrell, Manager
Office: RB 134A
Phone: 765-285-5234

The Accessible Technology Lab

Office: RB 169
Phone: 765-285-6124