Screening, Testing and Contact Tracing FAQs

The roommate may be identified as a “close contact” and will be required to quarantine for 14 days and monitor their symptoms. The student needs to submit a report to the Dean of Students to notify them that they are in quarantine. The Dean of Students will provide the student with important information for the quarantine period and notify appropriate faculty that the student will be in quarantine.

If the positive roommate was tested at the Health Center or IU Health, they do not need to report their test result. If they got tested at any other testing site, they must report the positive test result to the University by completing the self-reporting form.

Any symptomatic individual who is tested for COVID-19 must quarantine pending their test results. The health care provider will provide the appropriate guidance depending on the results of the test. A student should NOT attend class, work, social events, or interact with other people during this period even if they feel healthy. If the student was a close contact of a positive case and got tested, they will be required to quarantine for 14 days whether or not the test result is negative.

The University will perform contact tracing under the authority of the Delaware County Health Department. Contact tracers will contact employees who have received a positive COVID-19 test and help them identify all close contacts from 24 hours prior to the onset of symptoms or the date of testing. The CDC defines a close contact as someone within 6 feet of a positive case for a cumulative total of 15 minutes or more over a 24-hour period.

When the University receives notice of a student’s need to isolate (positive) or quarantine (close contact). The Dean of Students notifies the student's course instructors that the student will be absent from class and requests that they accommodate the student's continued participation in the course.

Students enrolled in online courses may continue to participate in the class while in quarantine. In the event a student tests positive, the student will remain in isolation until released by a health care provider or has met the CDC criteria to get out of isolation.

Faculty are not permitted to switch an in-person class to remote or virtual learning without the approval of department chair and college dean.

Upon receipt of a positive test result, the contact tracing team will contact the individual who tested positive and begin the contact tracing process. Additionally, the contact tracing leadership team will meet regularly to review new data and will provide a regular briefing to the president and a subset of the president’s cabinet regarding any concerns about clusters, trends, or groups. 

If a faculty member hears directly from a student that the student has tested positive for COVID-19 through a testing facility other than the University's Student Health Center or IU Health, the faculty member should advise the student to self-report to Ball State through the COVID-19 self-reporting form. Once submitted, the student will receive a phone call from contact tracers and instructed to isolate. The contact tracing process to identify close contacts will begin and support services will be arranged for the student.

A team consisting of a representative of the Delaware County Health Department, the Medical Director of the Ball State University Student Health Center, the Director of Clinical Operations for the College of Health, and a faculty member from the College of Health will conduct a regular review of test results. This team will monitor for any patterns or clusters of positive cases within the University community that may require administrative action. The president and a subset of the president's cabinet will receive a regular briefing from the team and determine if any additional measures at the group, unit, or institutional level are appropriate.

Our COVID-19 dashboard is the University’s primary mechanism for communicating day-to-day updates regarding COVID-19. View the dashboard.

Appropriately wearing a face mask over your mouth and nose combined with hand washing can play a very important role in reducing your chances of contracting the virus. The CDC and the Indiana State Department of Health recommend masks as a simple barrier to help prevent respiratory droplets from traveling into the air and onto other people from coughing, sneezing, talking, or raising your voice. When combined with physical distancing of at least six feet and good hygiene including regular hand washing, masks are a powerful tool in helping to stop the spread of COVID-19.

Residential on-campus students waiting for test results will be quarantined until their test results become available. Students who test positive will be isolated until they are released by a health care professional.

Non-residential students will be required to quarantine and isolate at their off-campus locations or homes until they are cleared by a health care professional. During quarantine and isolation, both residential and non-residential students will be offered assistance from a “navigator” who will remotely serve as a resource and assist the student with academic support.

Learn more about quarantine and isolation.

Contact tracers will notify persons listed as close contacts by phone. It is important to keep your personal information up-to-date with the University in order to promptly respond to contact tracers if you are called. If you have caller ID, your phone will display the caller as ‘BSU COVID TEAM’ or (765) 285-7662.

In addition to Ball State contact tracers, individuals who test positive may be contacted by contact tracers from the Indiana State Department of Health (ISDH). If you are diagnosed with COVID-19, a case investigator from the health department may call you to check in on your health, discuss who you’ve been in contact with, and ask where you spent time while you may have been infectious and able to spread COVID-19 to others. You will first receive a text message from 877-548-3444 followed by a call from a contact tracer. The number on the caller ID will show as 833-670-0067 or may display as “IN Health COVID.” When you are contacted, please answer the call so we can protect the health of others who may have been exposed.

Contact tracers will instruct close contacts who are symptomatic to get tested. A person who has been identified as a close contact must follow the instructions of the health care provider, including whether to and how to quarantine, how to monitor symptoms, and whether to be tested for the virus.

Students and employees who received positive test results from any provider other than the University's Student Health Center or IU Health must self-report that they have tested positive through the Ball State COVID-19 self-reporting form. Those who are tested at the Student Health Center do not need to complete this form.