Account Services (Perkins Loans)

View and pay your Federal Perkins, Esther Aldridge, Ball State Private Education, and Ball State University Emergency Student loans online through our loan servicer,  ECSI

• sign in or register with ECSI
• complete exit interview
• make payments
• apply for forbearance, deferment, and cancellation benefits

Heartland ECSI Contact Information

• ECSI help center - Live chat available
• Phone: 888-549-3274
• email: cservice@ecsi.net

Ball State Assistance

Dennis Swartz
Phone: 765-285-5822
Email: dswartz@bsu.edu