Internship Manual
Definition of Evaluation Terms

Assertiveness: The Intern consistently demonstrates an ability to create "win-win" scenarios in his/her interaction with clients, supervisors, and colleagues. He/She honors the rights of others to share ideas, opinions, questions, feelings, and to be accountable, and also reserves this same right for himself/herself.

Cooperation: The Intern consistently demonstrates a willingness to be a team player and contributor to project assignments at the host agency.

Communication SkillsThe Intern consistently demonstrates the ability to effectively communicate with clients, colleagues, subordinates, and supervisors in a professional manner. He/She demonstrates assertiveness, active listening skills, and has the ability to communicate appropriately in written and verbal form consistent with the company culture in which he/she is serving.

Follows Instructions: The Intern consistently completes assigned tasks and responsibilities in a sequential and prescribed approach as determined by the host agency.

Initiative: The Intern is a self-starter and needs little direction or encouragement to accomplish a stated goal once he/she is provided clear instructions as to the task he/she is supposed to achieve.

Knowledge of AssignmentsThe Intern has demonstrated consistent and thorough understanding of prescribed work tasks and responsibilities. In addition, the Intern asks appropriate questions to receive clarification of work assignments before beginning a project.

Leadership SkillThe Intern demonstrates the ability to "lead by example" through his/her enthusiasm, integrity, vision, maturity, curiosity, and daring. He/She inspires trust, pays attention to the needs of clients and colleagues, and challenges the status quo. His/Her pursuit of excellence and innovation is constant.

Management Skill: The Intern demonstrates the ability to direct projects from the design phase, through implementation, management, and evaluation of a project. He/She demonstrates the ability to create an environment that empowers others to take ownership in assigned tasks. He/She nurtures teamwork and communicates regularly and effectively with colleagues and subordinates. He/She recognizes others for their achievements, helps others to succeed, and inspires trust among all team members.

Professional Conduct: The Intern consistently demonstrates appropriate behavior in all settings when interacting with colleagues, clients, or the public-at-large. In addition, the Intern dresses in appropriate professional attire for the setting in which he/she is working.

Quality of Work: Work performance meets prescribed standards of excellence as established by the host agency.

Quantity of Work: The amount of work accomplished meets prescribed standards of excellence as established by the host agency.

Small Group Process: The Intern demonstrates the ability to facilitate group meetings through his/her leadership and people skills. He/She is able to creatively involve all members as active participants. He/She is assertive, uses active listening skills, and provides appropriate recognition for the contributions of the group members.

Time Management: The Intern demonstrates the ability to efficiently and effectively make use of his/her time while at the worksite. He/She is organized, does not procrastinate, and is a self-starter.