College students and teenagers, eager to chat with their friends online, were the first to use instant messaging technology. The technology is rapidly becoming an important tool for conducting business. It is a convenient alternative to asking a quick question in the hall or relaying information by phone. It also allows business teams to operate closely. Instant messaging is like e-mail, TV, and phone combined. With instant messaging you can have a real-time chat with a friend or an associate -or a group- without the reply delays you get with e-mail. you can even send an attachment or a video, and talk about it as it unfolds. |
