1. Perform general computer operations, including:
1.1 Perform the boot process  +
1.2 Perform virus protection scan  -
1.3 Create folders and subdirectories  +
1.4 Create and use file names and extensions  +
1.5 Search for files and directories  +
1.6 Print selected pages  +
1.7 Use HELP features  +

2. Perform file manipulation, including:
2.1 Retrieve files  +
2.2 Copy, move, delete files  +
2.3 Back-up files  +
2.4 Use auto-save  +
2.5 Import and export files  +

3. Create a word processed document, including:
3.1 Enter text   +
3.2 Save document file  +
3.3 Print document file   +

4. Format a word processed document, including:
4.1 Select and change fonts   +
4.2 Select and change style attributes (i.e. boldface, italics, underlining)   +
4.3 Select and change font size   +
4.4 Set line spacing   +
4.5 Set paragraph alignment   +
4.6 Set paragraph indentation  +
4.7 Set margins  +
4.8 Set tabs  +
4.9 Create itemized lists (e.g. bullets, numbered lists)  +
4.10 Insert date and time  +
4.11 Insert page numbers  +
4.12 Insert page breaks and sections  +
4.13 Insert headers and footers  +
4.14 Create tables  +
4.15 Create page setup (e.g. page orientation, columns)  +

5. Edit a word processed document, including:
5.1 Open an existing document file  +
5.2 Cut/copy and paste selected object  +
5.3 Insert or delete selected object  +
5.4 Use dictionary/thesaurus  +
5.5 Make corrections using spell check  +
5.6 Make corrections using grammar check  +
5.7 Use the "find & replace" function  +

6. Use graphics software, including:
6.1 Use clipart  +
6.2 Create an image use a graphics program  +
6.3 Use word/text art  +
6.4 Capture a pre-existing image from Internet  +
6.5 Use color, space and layout  +

7. Create a presentation using presentation software, including:
7.1 Select a presentation scheme  +
7.2 Create an outline with text  +

8. Modify a presentation, including:
8.1 Add bullets  +
8.2 Correct errors  +
8.3 Spell check  +
8.4 Resize text boxed and images  +
8.5 Rearrange slides  +
8.6 Insert a new slide  +

9. Enhance a presentation, including:
9.1 Add clipart & graphics  +
9.2 Add sound clips  +
9.3 Integrate with word processing and spreadsheet  +

10. Use email to communicate, including:
10.1 Send and receive e-mail  +
10.2 Maintain designated space quota (delete e-mail)  +
10.3 Enclose and recover email attachments  +
10.4 Forward an e-mail message  +
10.5 Reply to an a-mail message  +
10.6 Print an e-mail message  +

11. Use the Internet to communicate and locate information, including:
11.1 Access the Internet with a browser  +
11.2 Navigate the Web by use of links and URL addresses  +
11.3 Use the browser tool bar to navigate  +
11.4 Use a search engine to locate desired information  +
11.5 Download and print desired items from the Internet  +
11.6 Evaluate the credibility of a site  +
11.7 Use list serves  -
11.8 Bookmark a site  +
11.9 Define in general terms :Acceptable Use Policy"  +
11.10 Insert a hyperlink into another document  +

12.  Create a simple database, including:
12.1 Enter the field name, the field size, the date type  +
12.2 Identify the primary key  +
12.3 Identify the default values  +
12.4 Enter data into fields and records  +

13. Modify a database, including:
13.1 Change the structure of a database  +
13.2 Change the contents of a record  +
13.3 Insert and delete fields  +
13.4 Insert and delete records  +

14. Manipulate the contents of a database , including:
14.1 Sort records; create and print forms  +
14.2 Perform searches and queries  +
14.3 Prepare mail labels and envelopes  -

15. Create a spreadsheet, including:
15.1 Enter labels, values, headings  +
15.2 Enter formulas use arithmetic operators and/or built-in functions  +
15.3 Create charts and graphs from cell contents  +

16. Edit a spreadsheet, including:
16.1 Cut, copy, and paste cell contents  +
16.2 Delete cell contents  +
16.3 Insert and delete rows and columns  +

17. Format a spreadsheet, including:
17.1 Set fonts, font sizes and styles  +
17.2 Apply appropriate formats for cell contents +
17.3 Align cell contents (left, right, center, justify, center across columns)  +