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COURSES:

INFORMATION SYSTEMS AND OPERATIONS MANAGEMENT (ISOM)

112 Document Processing. (3) 
Development of document processing skills, emphasizing speed, accuracy, communication and language arts skills, and efficiency in processing of information with information processing software.  
Prerequisite: entry-level proficiency of 35 gross words per minute; basic formatting knowledge and skill.

125 Microcomputer Applications for Business. (3) 
Provides skill development using computer-based end user software to solve business problems with word processing, presentation graphics, spread sheets, and basic database management.  Emphasis on learning basics of operating systems and application software packages.
Not open to students who have credit in CS 104.

135 Business Information Systems. (3)
Introduction to various concepts and techniques of information systems with application to solving managerial problems with emphasis on their scope, use, and evaluation. Topics covered include business systems and information flow, application of computer-based information systems, managerial decision-making processes, and mutual influence of organizations and information systems.
Prerequisite: proficiency test required or ISOM 125.

228 Advanced Microcomputer Applications for Business. (3)
Designing, developing, documenting, and maintaining a small business sized database. Emphasis on creating business databases, ensuring data validity, and creating user friendly forms, reports, queries, and interfaces using state of art application software.
Prerequisite: ISOM 125 or permission of the department chairperson.

249 Foundations of Business Communication. (3) 
Provides pre-business majors with a cornerstone course designed to develop the interpersonal, analytical, written, and presentation skills needed to succeed in upper division business courses and on the job.
Prerequisite: ISOM 125; ENG 104; sophomore standing.
Open only to pre-business and Miller College of Business majors.
ISOM 249 is to be taken concurrent with those courses that complete the admission requirement or taken in the term of enrollment following admission to the Miller College of Business.

251 Introductory Operations Management. (3) 
Introduction to the tools and techniques of management with practical applications to the production of goods and services.  
Prerequisite: MGT 200 or equivalent or parallel MGT 300 or permission of the department chairperson.  
Not open to B.S. or B.A. candidates for a major in the Miller College of Business. 

255 Introduction to Business Information Technology. (3)
Introduction to business information technology concepts, including relationship to business process, organizational influences; needs of technology users, ergonomics, and other human factors; supporting hardware and software.  
Prerequisite: ISOM 125.

299X Experimental/Developmental Topics. (1-6)
Topics relevant to the discipline. Course titles will be announced before each semester.
A total of 6 hours of credit may be earned.

313 Databases and Information Resource Management. (3) Management of information resources; knowledge, techniques, and skills involved in planning, controlling, organizing, selecting, and retaining information resources in business, industry, and government.  Includes database and information resource management theory, and hands-on computer application exercises using database management software.  
Prerequisite: ISOM 125 or proficiency test or CS 104 or permission of the department chairperson.

321 Quantitative Business Analyses. (3) 
Deals with exploration and application of selected quantitative techniques to business problems.  Topics include: regression and correlation, analysis of variance and contingency tables, decision analysis, linear programming.  Prerequisite:  ECON 221 or equivalent.  
Prerequisite or parallel: MGT 300.

340 Multimedia and Web Publishing for Business. (3)
Organize, develop, and produce business information for distribution via print, Internet, and digital formats. Emphasis on developing and applying original multimedia elements, including sound, graphics, animation, and video. Hands-on use of state of art Web publishing tools and techniques will be utilized for business applications.
Prerequisite: ISOM 125.

341 Business and Managerial Communications. (3) 
Theories and techniques used in business and managerial communications for internal and external audiences.  Emphasizes theories and practices through planning, audience analysis, data collection, media selection, and document preparation for oral and written presentations, and communication through letters, memos, and short reports.  
Prerequisite: sophomore standing.  

351 Operations Management. (3) 
Discusses decision making in the operations functions for the creation of goods and services and its relationship with other business functions.  Topics include: operations strategy, emerging process technologies, planning and scheduling, inventory management, just-in-time systems, and quality management.  
Prerequisite: ECON 221. 

355 Quality Management. (3) 
Develops an understanding of quality concepts at all levels of business.  Topics include: statistical quality control, benchmarking, quality function deployment, and analysis of international and national and quality management awards.  
Prerequisite: ISOM 351 or permission of the department chairperson.

365 Business Information Technology Training and Development. (3) 
Design, delivery, and evaluation of training for users of business information technology. Topics include: needs assessment, adult learning theory, instructional design, technology/media for training delivery systems implementation, evaluation, and follow up.  
Prerequisite: ISOM 226.

369 Internship in Information Systems and Operations
Management. (1-6) 
Supervised employment for credit.  
Prerequisite: permission of the department chairperson.  A total of nine hours of credit may be earned in ISOM 369, 497 and 498.  
A total of 9 hours of credit may be earned, but no more than 6 in any one semester or term.  
Open only to seniors.

410 Information Systems Security. (3) 
Concepts and methods of planning, designing, implementing, managing, and auditing security at all levels and systems platforms, including worldwide networks.  Topics include: operating systems protection mechanisms, intrusion detection systems, formal models of security, cryptography, network and distributed systems security, denial of service attack strategies, worms, viruses, and Internet secure applications.  
Prerequisite: ISOM 317 or permission of the department chairperson.

411 Integration Project. (1)
Requires students to plan, develop, and present a capstone project in information systems or operations management. In addition to class meeting time, ISOM students will be required to meet in arranged times to complete a capstone project.
Prerequisite: ISOM 311, senior standing.

412 Business System Analysis and Design. (3) 
Various systems analysis and design concepts and techniques, including the key steps in the systems-design and development cycle.  Emphasizes the consideration of practical applications within the business environment.  Prerequisite: ISOM 135 or permission of the department chairperson.

414 Information Systems of Small Business. (3) 
Computer-based information systems in small business operations without access to an internal specialist.  Includes the identification of information requirements and the use of mainframe and microcomputers and purchased software to satisfy the information needs in small business.  
Prerequisite: MGT 300, 341.

415 Information Systems Management. (3) 
Equipment selection, equipment acquisition, computer operations management, project management, computer personnel management, financial control, systems security and control, and the relationship of the information systems function to an organization.  
Prerequisite: ISOM 135 or permission of the department chairperson.

417 Network Management. (3) 
For students with the responsibility of installing, maintaining, and troubleshooting local area networks, with a particular emphasis on Microsoft Windows NT, Windows 2000, Linux and Novell NetWare.  Practical, “hands-on” experience intended for those wishing to qualify with Network + Certification.  Other topics include: communication network media; processors and protocols; multimedia transmission; wireless networks; network design, management, and security.  
Prerequisite: ISOM 317 or permission of the department chairperson.

419 Problems in Information Systems. (3) 
An integration of various information systems principles, theories, and techniques for implementing information systems in organizations, including strategic issues.  Includes lectures, tours, readings, cases, and the completion of a major group project.  
Prerequisite: ISOM 412.

420 Knowledge Management. (3) 
Knowledge management systems leverage the intellectual assets of the firm, facilitating delivery of e-commerce and e-business.  Topics: how knowledge is created, captured, represented, stored, and reused.  Exploration of approaches to managing both explicit and tacit knowledge, and technologies that support KM.  Case studies and computer demonstrations included.  
Prerequisite: ISOM 311, 313 or permission of the department chairperson.

424 Organizational Information Assurance. (3)
Examines the rationale and procedures for securing the physical and electronic components of information systems, including networks, operating systems, data, and applications. Identifies and evaluates detailed strategies for defining information security and establishing information assurance goals. Training for security awareness and incident response to system compromise are covered, as well as defense strategies, configuration management, and legal issues. The importance of establishing an information technology (IT) baseline will be covered in-depth from an organizational and managerial decision-making perspective.
Prerequisite: ISOM 410.

430 Enterprise Resource Planning - 1. (3) 
An overview of managerial and technical issues relating to enterprise systems and technologies.  Topics: understanding of enterprise solutions in relation to business needs and processes, current concepts, technologies, and trends in the industry including supply chain management and collaborative commerce, and understand issues in managing enterprise solutions.  Hands-on experience in using SAP/ERP package.  
Prerequisite: ISOM 311 or permission of the department chairperson.

431 Enterprise Resource Planning – 2. (3) 
Provides the basic knowledge of the ABAP/4 Development Workbench.  Also prepares students to become ABAP/4 Consultants by providing a learning environment similar to an actual SAP work environment.  
Prerequisite: ISOM 413.

450 Management of E-Business. (3) 
Provides an understanding of the technical, managerial, legal and ethical issues to build, operate, and manage e-commerce solutions.  Topics include: business models, electronic commerce infrastructure, technology, and security issues.  
Prerequisite: ISOM 350 or permission of the department chairperson.

452 Planning and Scheduling of Operations. (3) 
Discusses planning and scheduling activities in manufacturing and service organizations.  Topics include: forecasting, sales and operations planning, detailed scheduling, capacity management.  Students are encouraged to take the tests for Master Planning of Resources and Detailed Scheduling and Planning modules of the Certified Production and Inventory Manager.  
Prerequisite: ISOM 351.

453 Design and Control of Operations. (3) 
Discusses the design of operations systems and the execution and control of operations.  Topics include: operations strategy, supply chain management, input/output control, execution and reporting of production activities.  Students are encouraged to take the Execution and Control of Operations and the Strategic Management of Resources modules of the Certified Production and Inventory Manager.  
Prerequisite: ISOM 351.

454 Supply Chain Management. (3) 
Examines the advancements of information technology/systems and material management tools in a global, supply chain environment.  Students will develop an understanding of the overall supply chain management strategy including information systems and inventory strategies.  Includes lectures, guest speakers, case studies, class discussion, and student presentations. 
Prerequisite: ISOM 355, 452 or permission of the department chairperson.