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Box Office Policies

BOX OFFICE POLICIES

Department of Theatre and Dance
College of Fine Arts
BallState University

FORMS OF PAYMENT

  • The Box Office ACCEPTS cash, check, Visa or MasterCard.  The Box Office DOES NOT accept Cardinal Cash nor do we bill to bursar accountants.
  • Students may purchase up to 2 tickets/subscriptions at the student rate with one I.D. Any additional tickets must be purchased at the general public price.
  • Cast and Crew members may purchase all of their tickets at the student rate in addition to their 2 comps. Only Cast and Crew members may do this, their family members may not.  If the Cast/Crew wish to reserve tickets, they will be required to leave a credit card number on the reservation.
EXCHANGES/REFUNDS

  • Exchanges are available for non-student subscriptions only. Paid staff should do the exchange each time. Mainstage subscribers have this option only!

RESERVATIONS

  • Credit Card Numbers need to be left with ANY RESERVATION! .
  • Patrons must pay for all reserved tickets.  Patrons have the ability to pay with cash, check, or credit card when picking up reservations.
  • If a reservation is not cancelled within 24 hours, the credit card WILL BE CHARGED! If the patron is not here by 7:20pm or 2:20pm they risk loosing their seat and it being sold off.
  • If reservations are not picked up the night of a performance, the credit card WILL BE CHARGED!

HOUSE TICKETS

  • House tickets are NOT AVAILABLE to the public, cast, crew, staff, or faculty.

CAVE TICKETS

  • All Cave tickets are $5.50.
  • The director of each Cave production will receive one complimentary ticket for each night of the performance.
  • The same reservations policies apply to all Cave productions.