Q. How do I get my document back if Word Crashes?

A. Sometimes, you may find yourself in a situation where Word freezes  or crashes and you have to restart the application.

To Work With Document Recovery

  • Press Ctrl+Alt+Delete
  • Select Task Manager Button on the Window that is displayed
  • Select the Word Document and Click End Task
  • Double Mouse Click to Open the Word Application
  • To the left of the document window you will see Document Recovery pane displayed. In that pane you can see available documents to be recovered.
  • When you place your mouse over the document you want to recover, an arrow will appear.  Mouse click the arrow to view the choices:  View, Save As, Close
  • If you want to keep the recovered document, save it as a new file name
Frequently Asked Question Image