Getting Started

Creating a Profile In Outlook 2003
Create a profile in Microsoft Outlook 2003 that will work with a Microsoft Exchange server.

Check Your Outlook Version
Outlook 2003 offers some great features including excellent SPAM and junk mail filtering.  Check to see which version of Outlook you are running.

Ensure that Outlook is Online
If new e-mails are not being delivered to you while in Outlook, check to make sure it is online.

Using IMAP with Outlook to Access Your BSU E-mail
Use the IMAP protocol to access your Ball State e-mail. This is useful if you use Outlook or Outlook Express from off-campus.

 

Enable Junk E-mail filtering
Enable junk e-mail filtering for an existing Outlook profile. This will help prevent junk e-mail from arriving in your inbox.

Block a Sender to Stop Getting E-mail from Them
You can use the "Block Sender" feature of Outlook 2003 to stop getting e-mail from a particular e-mail address.

Customize Tool Bar for Junk Mail
Customize the Outlook tool bar to include buttons that can help you manage your junk mail filtering.

 

Manage Your Account

Check Your E-mail Quota
Manage your e-mail account usage by checking the quota usage from within Outlook 2003.

Mark Messages as Unread
You can change read messages in Outlook so that they appear as unread in the Inbox.

Recall Sent Messages
Learn how to recall a message that you have sent.  Please note this will only work for on-campus e-mail addresses and will not work if the person has already read the e-mail.  

Creating an Archive Using Microsoft Outlook 2003
To free up space in your e-mail account, archive your e-mail using Microsoft Outlook 2003.

How to Find an Archive (.pst) File
When e-mail is archived, it is moved to a .pst file.  This TechClip explains how to find .pst files on your machine

Undelete an E-mail or Other Outlook Item
Restore an email or other item from your Deleted Items folder.   The item is automatically put back where it was when it was deleted.

Customize Outlook

Add a Signature in Outlook
If you would like the same text displayed at the bottom on each new e-mail you send, such as your name and contact information, create a signature within Outlook.

Add a Signature in Outlook that Includes a Graphic
Add a signature to your Outlook account that includes a graphic.

Out of Office Assistant
The Out of Office Assistant will automatically reply to e-mails received from other BSU e-mail addresses.

 

Using the Address Book and Contacts

Using the Global Address List
The global address list provides a list of e-mail addresses for all BSU e-mail accounts.  It makes it easy to find an e-mail address or schedule a meeting.

Add a Contact from a E-mail
Add the sender from an e-mail you received to your contacts list.

Create an Outlook Contact
Create an Outlook Contact to save information about someone such as their e-mail address and other contact information.

New E-mail Addresses Listing
It can take up to 48 hours for new e-mail addresses to be listed in the global address book in your Outlook account. Learn how to request an update to get these new addresses sooner.

Working with the Calendar  

Add an Appointment to Your Calendar
Stay organized by adding your appointments to your Outlook calendar.  Includes instructions for setting the reminder time.

Schedule a Meeting Using Busy Search
Send an appointment to a group of people using the Outlook calendar.  Includes instructions for using the busy search to find times that everyone is available.

Create a Reoccurring Appointment
Add reoccurring appointments to your Outlook calendar.  This example shows how to add a weekly appointment.

Delete Multiple Appointments
Learn how to delete several appointments from your calendar at the same time.

Print Your Calendar 
Print your Outlook calendar. Select Date Ranges to Print.

Export Calendar Items 
Make a copy of the appointments in your Outlook calendar by using the export feature to copy them to a file in your my documents folder.

 

Sharing Access to Outlook

Add a Delegate to an Outlook Profile
Grant access to someone else to view or modify your calendar, your tasks, your notes, or your e-mail.

Access Another E-mail Account from Your Account
To access someone else's e-mail account (including their calendar) from your account requires establishing delegate permissions on their account and then adding their account information to your profile.

 

Accessing Public Folders

Public Folders
Access e-mail messages that are posted in the many BSU public folders, including allbsu.

 

Outlook Notes

Notes Can Help You Stay Organized
Outlook notes are the electronic equivalent of a post-it note.  Use notes to store bits of information that you will need later.

Change the Color of a Note
Stay organized by customizing the color of the notes you have in Outlook.

Delete a Note
Remove a note that you have previously added to Outlook.  Deleted notes are moved to the Deleted Items folder, just like email messages that you delete.
 

Other Useful Tools

Use Follow Up Flags to Organize Your Account
Follow up flags can be use to mark e-mails that you would like to address later. Follow up flags can be set in different colors and can have reminders associated with them.