Ball State University
Career Center
Lucina Hall 220
Muncie, IN 47306 Phone: 765-285-1522 Fax: 765-285-3757
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Tips for Clear Communication
- Have clear beginnings and endings. Don't let your sentences run together or trail off.
- Avoid using vocal pauses and slang like um, uh, like, and you know.
- Plan what you want to communicate to the interviewer. (For example, before speaking to an employer on the telephone or in person, practice your introduction and greeting.)
- Answer the question asked and volunteer relevant information.
- Answer "the question behind the question": What is the interviewer really asking?
- Don't ramble.
- Don't use slang and other forms of poor English.
- Beware of using too much industry jargon.
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