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Time For a New Begining

Ashok Gupta, Ohio University

It is time to create an environment in our schools, communities, and corporations where terror will have no chance to flourish. It may be the most helpful legacy of the recent horror.
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The Future ? of Management Education

John Schleede, Central Michigan University

This Dean challenges business schools to address the need for new models of curriculum, a new partnership with the business community.
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Keep Main Street Strong

Representative Mike Pence, Second District, Indiana

Congressman Pence profiles the staggering business losses following September 11 attacks and describes assistance now available to small businesses.
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An Examination of Privacy Policies in Fortune 500 Web Sites

Chang Liu, Northern Illinois University
Kirk P. Arnett, Mississippi State University

A review of Web site policies of Fortune 500 companies reveals that comprehensive privacy policies recommended by the FTC are less common than one might think.
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Product Quality in Electronic Commerce: An Old Problem Recast

Catherine L. Lawson, Missouri Western State College

The study examines the eBay member community feedback system to assess effectiveness in providing product quality information to potential buyers.
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Reducing Identity Politics in the Workplace: A Modest Proposal

Sheila Suess Kennedy, IUPUI
Richard J. Magjuka, IUPUI

The authors argue that the approach to workplace equity embedded in traditional civil rights statutes has retarded, rather than promoted, the adoption of sound and valid personnel assessment tools. An alternative model to performance evaluation and attaining fairness in the workplace is offered.
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Enhancing the Emotional Intelligence of Salespeople

Jane Z. Sojka, Ohio University
Dawn R. Deeter-Schmelz, Ohio University

The authors integrate research on emotional intelligence and sales performance to suggest strategies to enhance sales force effectiveness.
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Postcard Prenotification in Industrial Surveys: Further Evidence

Paul R. Murphy, John Carroll University
James M. Daley, John Carroll University

A study of mail survey of international freight forwarders reports the influence of postcard pre-notification on response rate, response speed, response quality, response bias, and response cost.
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Book Review: The Mind of the CEO by Jeffrey E. Garten

Reviewer: Daniel P. Rutledge, Purdue University North Central

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Book Review: Evolve! by Rosabeth Moss Kantner

Reviewer: Philip R.P. Coelho, Ball State University

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