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College-Corporate Cooperation: A Compelling Emerging Need
Competitive, technological and demographic imperatives are combining to dramatically change the nature of tomorrow’s workplace, and the needs of workers and managers comprising this workplace. To a significant extent, meeting the challenge of this change will involve educating and reeducating people, and will mandate a much higher degree of cooperation between academic and corporate education […]
The Future of Higher Education for Business and Management
The future of higher education for business and management is discussed against the framework provided by the 1959 Gordon-Howell and Pierson reports, and the 1988 Porter and McKibbin report. In light of the concern for rapid and uncertain environmental change, a model of business school roles in contemporary society–passive provider, participating provider, and path finding […]
University-Based Management Development: Trends, Problems, and Opportunities
“What we need is a better trained work force.” “Our managers need to be trained how to manage today’s worker.” “Our people’s skills are becoming obsolete at a faster rate than ever.” “If we’re going to be competitive, we need more and better training.” These are just a few of the phrases we hear from […]
Client Satisfaction in a Real Estate Business: A Survey Analysis
In order to understand the service component in the real estate business, an exploratory study was conducted. A sample of clients of a real estate firm in a Midwestern city was surveyed by a mail questionnaire. Client perceptions of experienced service and their satisfaction with the service were examined. Five service factors were found to […]
Federal Family and Medical Leave Legislation: Defeated But Not Dead
As the number of working mothers increases, the problems associated with being an employee and a parent also increase. This has led to a debate concerning the employer’s role/responsibility in helping employees deal with these problems. Congress has seriously considered legislation that would mandate a certain level of “accommodation” by covered employers. And several states […]
The Risk-Threat Matrix: Key to Defensive Strategy
Managers have traditionally concentrated on the offensive aspects of strategic planning. With a few important exceptions, the strategic planning literature is also heavily weighted toward offensive considerations. Yet two fields to which business is frequently compared, the military and sports, often give defensive considerations as much emphasis as offensive ones. The purpose of this article […]
Decentralizing the Information Systems Function: What and How Much to Take Back
Russell Ackoff, in his often cited article “Management Misinformation Systems,” discussed some problems that were associated with the highly centralized and tightly controlled data processing departments that existed during the 1960’s. Many of those problems are currently being addressed as users undertake more of the responsibility for the dissemination of information technology. However, the jury […]
Employer Liability for Negligence in Post-Hiring Employment Decisions
Employers are now being sued for the crimes of their employees. These lawsuits are usually based on a claim of employer negligence for having hired a dangerous employee. Similar lawsuits are also being brought over employer failings in post-hiring decisions of supervision, retention, training and assignment. This paper examines an employer’s potential liability from post-hiring […]
Adversarial Collective Bargaining: An Anachronism
While our adversarial free (meaning minimal governmental interference) collective bargaining has been praised as a positive attribute of our labor-management relations, it is hardly free and probably no longer even a positive attribute. This paper examines the process and explains how it has become limited to the point where the most crucial employment issues often […]
International Market-Entry Decision Models: How Important are they?
The delineation of the different international market-entry decision models serves to inform international managers of the different alternative courses of action open to them. The entire spectrum of decisions emerging from short-term to long-term considerations, in addition to micro-related decisions, are discussed. This paper evaluates the importance of these alternative courses of action and their […]
Rebuilding the Accounting Systems Infrastructure: A Case Study
Today, a major capital investment decision faces many business organizations. Corporations must decide whether to invest in rebuilding their aging accounting systems or to divert funds to other systems development projects that may have a more immediate, bottom-line impact. This article addresses many of the factors that must be considered by management when evaluating these […]
