|News & highlights from Ball State CBER :: http://ibb.cberdata.org||April 25, 2017|
Bad Regulation Leads to Bad Customer Service
Customer dissatisfaction with businesses is common.
A great deal of ink has been spilled over the United Airlines fiasco in Chicago. The dragging and walloping of a customer has fueled widespread commentary on business malpractice, epic communication gaffes, airline safety and the bizarre role of local police to enforce commercial contracts. The inevitable anti-capitalist rants accompany some humorous internet memes, along with glee felt by many a disaffected traveler at the enormous stock plunges that gripped United Airlines. What is missing is a frank discussion of the role of regulation in creating this atmosphere.
Read the full article: Bad Regulation Leads to Bad Customer Service
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Data on March 2017 US housing starts was recently released and came in at 1.215 million units. While housing starts were down from the previous month, the year-over-year change is positive increasing 9.16 percent since March 2016, led by a 9.32 percent increase in starts of one-unit structures.
For more details see http://indicators.cberdata.org/dataset/52/110
April 24, 2017
April 27, 2017
April 28, 2017
U.S. Gross Domestic Product, Quarterly (2017 Q1 NEW)
View the long-range calendar for new data releases on the Economic Indicators website.
The Indiana Business Bulletin is a weekly e-newsletter sent by the Center for Business and Economic Research at Ball State University (Ball State CBER).