Who may borrow books from the Libraries? How many books can I check out? Where can I check books out? What can I do if the book I want is checked out? How can I place a hold or recall on an item? What do I need in order to login to CardCat? How can I get a PIN? Can I check out periodicals (magazines and journals)? Where can I get a list of items I have checked out? How do I renew something I have checked out? Can I renew library material over the telephone? Who do I ask when I have a question about a fine? How much is the fine per day for a book? Can the Libraries notify me that I have materials that are about due? Can the Libraries notify me that I have Reserves material overdue? How do I renew interlibrary loan items? What are the benefits of logging in to CardCat? On what types of items can I place a hold? What types of items cannot be requested for holds? Can I use a library guest account to login to CardCat? Are fines paid in the library?
Is there a computer lab in the Libraries? Do you have multimedia computers which would allow me to manipulate video and audio files? Can I write my research paper in the Libraries? Where can I find computers to accommodate my disability? Is the University Libraries' catalog accessible to people with disabilities? Do the Libraries have wireless internet? Where can I check out laptops and other digital equipment? Is there a list of the software that is on University Libraries' computers? Are there any computers with floppy drives? I forgot to bring a disc to save my computer files, do you have anything for me to use?
How much does printing from the Libraries' computers cost? How much does making photocopies cost? What are copy cards? Where can I get color photocopies or computer printouts? Where can I get something laminated? Where can I get transparencies made? Do the Libraries have fax machines the public can use? Do the Libraries have scanners that the public can use? Where may I print out a poster? Do you have a plotter printer? Can I do double-sided printing in any of the libraries? Can I make printouts from my laptop at the Libraries? Does the Cardinal Copy Center in AJ allow users to print in color on their own paper?
Who can use the Libraries? Where are the Libraries located? Where can I park my car? When are the Libraries open? How do I get a library card? How can I find my way around Bracken Library? Do the Libraries have a typewriter that I can use? Are there lockers in the Libraries? Can I page someone in the Libraries? Where is the lost and found area in the Libraries? How can I donate something to the Libraries? Do you have any office supplies such as rubber bands, blank CDs, file folders, etc. that I could have or buy? Is there a place in the Libraries where I can buy refreshments? Where can I get change for dollar bills?
How can I find the phone number for someone on campus? Do the Libraries have tax forms? What genealogical materials do the Libraries have? Can I make an appointment to get help researching a topic? Where can I find salary information for Ball State employees? Does the library have an ATM? Where can I find quick answers on the Web?
Do the Libraries have films, videos, and DVDs available to check out? Do the Libraries have a place to watch movies? Can I borrow music from the Music Listening Center? How do I find movies and music in the University Libraries? Can I leave my personal items at the Reference Desk? The vending machine took my money. How do I get a refund?
Where do I go to read class materials my professor has left at the library? Where can I listen to music assigned by my professor? Do the Libraries have copies of textbooks for BSU classes? How can I reserve a study room in Bracken Library? Where can I find current course catalogs? Where can I get a personal copy of the current course catalog? Where can I find the current Schedule of Classes? How can I get a faculty or graduate student carrel? How can I find out about new materials at the library?
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