Create a New Ticket Search Problem Reports Which unit do you wish to see the status of?  -- ALL UNITS -- Access Services/Bookstacks Acquisitions Architecture Library Archives and Special Collections Research Center Assistant Dean's Office BL008 BL009 BL104 BL225 BL311 Cataloging and Metadata Services Collections Development Computers in Carrel Program Dean's Office Educational Resources Center Geospatial Resources and Map Collections Information Services Instructional Services Interlibrary Loan Library Information Technology Services Main Circulation Metadata and Digital Initiatives Music Collection Periodical/Reserve/Microforms Public Access Floor Stations Reference Public Access Science-Health Science Library Support Services Technology Training Support Services University Copyright Center Visual Resources Collection View:   Open Tickets Closed Tickets All Tickets   OR Ticket LITS- 4627 5229 5622 5629 5773 5786 5834 5861 5866 5871 5881 5903 5904 5922 5926 5932 5936 5938 5948 5951 5956 5960 5961 5962 5964 5967 5968 5976 5984 5985 5986 5990 5992 5994 5995 6009 6020 6023 6026 6029 6031 6037 6038 6040 6041 6043 6045   OR Tickets Assigned To Cataloging and Metadata Services Circulating Equipment Desktop Support LESS Group UCS Action Web Developer Other Page: 1 2 3 Ticket Number LITS-6045 Status OPEN: Not Started Date and Time Submitted November 7, 2009 3:49 PM Unit Reference Public Access Station ID/User REF13-006 Unit Contact Phone 5-1110 Descriptionno connection for BSU domain Ticket Details Update Ticket Ticket Number LITS-6043 Status OPEN: Not Started Date and Time Submitted November 6, 2009 8:13 PM Unit Educational Resources Center Station ID/User Vend Print 7 Unit Contact Phone 5-8760 DescriptionPrinter reads 50.1 Fuser error. Ticket Details Update Ticket Ticket Number LITS-6041 Status OPEN: Not Started Date and Time Submitted November 6, 2009 1:09 PM Unit Architecture Library Station ID/User color printer/copier Unit Contact Phone 5-5857 DescriptionNumerous reports from students of print jobs not appearing on the color copier. Copier does not seem to be processing any jobs according to the device monito... Ticket Details Update Ticket Ticket Number LITS-6040 Status OPEN: Not Started Date and Time Submitted November 6, 2009 11:24 AM Unit Architecture Library Station ID/User public Unit Contact Phone 5-5857 DescriptionStudent trying to print 11 x 17 AutoCAD document to the color printer. When Arch Lib color printer is selected the option to choose a mailbox and proceed nev... Ticket Details Update Ticket Ticket Number LITS-6038 Status OPEN: Not Started Date and Time Submitted November 6, 2009 11:13 AM Unit Architecture Library Station ID/User public Unit Contact Phone 5-5857 DescriptionIn the name for the printer in the file print menu on public workstations doesn't note that Printer 8 is in the Architecture Library. Ticket Details Update Ticket Ticket Number LITS-6037 Status OPEN: Not Started Date and Time Submitted November 6, 2009 10:48 AM Unit Science-Health Science Library Station ID/User priner release station Unit Contact Phone 5-1118 Description*recurrence of problem indicated in closed ticket 5939* the following message appeared on the Printer Release Station this morning: "Windows was una... Ticket Details Update Ticket Ticket Number LITS-6031 Status OPEN: Not Started Date and Time Submitted November 5, 2009 10:29 AM Unit Access Services/Bookstacks Station ID/User Wilkinson Unit Contact Phone 5-5146 DescriptionCursor not working in outlook. Ticket Details Update Ticket Ticket Number LITS-6029 Status OPEN: Not Started Date and Time Submitted November 4, 2009 1:51 PM Unit Metadata and Digital Initiatives Station ID/User MAD 312 Unit Contact Phone 5-5718 DescriptionComponent of the audio digitization station doesn't appear to be working. The lights on the box will not come on and it is emitting a strange sound and sort... Ticket Details Update Ticket Ticket Number LITS-6026 Status OPEN: In Waiting Date and Time Submitted November 4, 2009 8:35 AM Unit Educational Resources Center Station ID/User Office use Unit Contact Phone 5-8760 DescriptionPrinter is not working-Not feeding Paper Ticket Details Update Ticket Ticket Number LITS-6023 Status OPEN: In Progress Date and Time Submitted November 3, 2009 9:56 PM Unit Reference Public Access Station ID/User ULREF6-010 Unit Contact Phone 5-1110 DescriptionDisk drive door has pulled out. Ticket Details Update Ticket Ticket Number LITS-6020 Status OPEN: Not Started Date and Time Submitted November 3, 2009 8:38 AM Unit Periodical/Reserve/Microforms Station ID/User UL-PRM7-001 Unit Contact Phone 5-5141 DescriptionThe left monitor is not working. Ticket Details Update Ticket Ticket Number LITS-6009 Status OPEN: Not Started Date and Time Submitted October 30, 2009 3:42 PM Unit Interlibrary Loan Station ID/User ILL203 & ILL204 Unit Contact Phone 5-1324 DescriptionThere is an issue with the new Interlibrary Loan scanners and Ariel. Both both scanners.. when we try use Ariel to scan, we get the message 'ISIS Unknown e... Ticket Details Update Ticket Ticket Number LITS-5995 Status OPEN: Not Started Date and Time Submitted October 28, 2009 10:30 AM Unit Metadata and Digital Initiatives Station ID/User MAD315 Unit Contact Phone 5-5718 DescriptionJust received notice that ticket #LITS-5935 was being closed but the monitor still is not working. Ticket Details Update Ticket Ticket Number LITS-5994 Status OPEN: Not Started Date and Time Submitted October 28, 2009 10:02 AM Unit Archives and Special Collections Research Center Station ID/User Carol Street--ASP207 Unit Contact Phone 5-5078 DescriptionI am trying to save publisher files as pdf and cannot because I don't have enough memory. These are for exhibit panels, which have large image files. Ticket Details Update Ticket Ticket Number LITS-5992 Status OPEN: In Progress Date and Time Submitted October 28, 2009 8:18 AM Unit Periodical/Reserve/Microforms Station ID/User UL-PRM1-003 Unit Contact Phone 5-5141 DescriptionThe left-side monitor is not working. Ticket Details Update Ticket Ticket Number LITS-5990 Status OPEN: Not Started Date and Time Submitted October 28, 2009 7:58 AM Unit Information Services Station ID/User Diane Calvin Unit Contact Phone 5-1110 DescriptionComputer booted up as usual. While I was in email, both monitors went black. The blue power lights stayed on. I had not bumped or moved any hardware prio... Ticket Details Update Ticket Ticket Number LITS-5986 Status OPEN: In Waiting Date and Time Submitted October 27, 2009 2:38 PM Unit Periodical/Reserve/Microforms Station ID/User PRM205 Unit Contact Phone 5-5141 DescriptionAfter scanning documents on Adobe Acrobat the pages come out solid gray. Also, when the documents are scanned and edited elsewhere they display gray on this... Ticket Details Update Ticket Ticket Number LITS-5985 Status OPEN: Not Started Date and Time Submitted October 27, 2009 2:21 PM Unit Architecture Library Station ID/User UL-ARH1-001 Unit Contact Phone 5-5857 DescriptionScanner may need to be serviced. When the scanner moves it sounds like the mechanical parts are grinding against each other. Also, the software may need to b... Ticket Details Update Ticket Ticket Number LITS-5984 Status OPEN: In Progress Date and Time Submitted October 27, 2009 2:00 PM Unit Cataloging and Metadata Services Station ID/User Cecilia Bond Unit Contact Phone 5-5722 DescriptionSirsiDynix Symphony Workflows: Authority file will not search for subject headings; (entered the search string, clicked the 'search' button, nothing further ... Ticket Details Update Ticket Ticket Number LITS-5976 Status OPEN: In Progress Date and Time Submitted October 26, 2009 12:22 PM Unit Main Circulation Station ID/User staff Unit Contact Phone 5-5143 DescriptionWorkflows issue, when printing a record and Print Screen, Print, there is the record in sorts that prints, but has the htmls within the lines. Cardcat: ... Ticket Details Update Ticket Page: 1 2 3