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LITS-6043

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Date and Time Submitted November 6, 2009 8:13 PM
Submitter Justin Knox
Unit Educational Resources Center
Unit Contact Justin Knox
Unit Contact Phone 5-8760
Room Number/Location
Primary User/Station ID Vend Print 7
BSU Number
Serial Number
The problem exists with a printer
Brand Name/Model Number
The problem is assigned to Desktop Support
Description of Problem
Printer reads 50.1 Fuser error.
Steps already taken to troubleshoot this issue
Followed steps for repair in printer binder which says to turn the printer off and back on. This did not fix the problem. Printer has been turned off and and an out of order sign put up.
 Update Activity
Date and Time Posted November 9, 2009 9:09 AM
Posted By Mark West
Details
I have had to swap the fuser out of printer #7 with one from out of the 8150dn printers in storage. The printer now works fine.
 This ticket was closed on November 9, 2009 at 9:09 AM by Mark West