University CalendarA-Z IndexContact US
Ball State University
*
*
Library Forms
Students | Faculty | Staff | Visitors

Back to Problem Report List

 Create a New Ticket

Previous Open Ticket
LITS-6038

 Next Open Ticket
Date and Time Submitted November 6, 2009 11:13 AM
Submitter Amy Trendler
Unit Architecture Library
Unit Contact Helen Ulrich
Unit Contact Phone 5-5857
Room Number/Location AB116
Primary User/Station ID public
BSU Number
Serial Number
The problem exists with a printer
Brand Name/Model Number
The problem is assigned to Desktop Support
Description of Problem
In the name for the printer in the file print menu on public workstations doesn't note that Printer 8 is in the Architecture Library.
Steps already taken to troubleshoot this issue
Maybe this is something set to be updated?
 Update Activity
Date and Time Posted November 16, 2009 11:15 AM
Posted By Kirk Vanooteghem
Details
This is correct... a new printer queue had to be created when we replaced the printer in this area. All of the workstations have the new queue set as the default, so it should not be an issue.

Most of the public printers do not include the location as part of the printer name.
 This ticket was closed on November 16, 2009 at 11:15 AM by Kirk Vanooteghem