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LITS-6029

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Date and Time Submitted November 4, 2009 1:51 PM
Submitter Amanda Hurford
Unit Metadata and Digital Initiatives
Unit Contact Bradley, Jim
Unit Contact Phone 5-5718
Room Number/Location 035
Primary User/Station ID MAD 312
BSU Number
Serial Number
The problem exists with something else
Brand Name/Model Number PreSonus FIREBOX
The problem is assigned to Desktop Support
Description of Problem
Component of the audio digitization station doesn't appear to be working. The lights on the box will not come on and it is emitting a strange sound and sort of a burning smell.
Steps already taken to troubleshoot this issue
Checked all of the connections and the power source.
 Update Activity
Date and Time Posted November 10, 2009 2:32 PM
Posted By Alexandru Amira
Details
Tested box and I could not get it to consistently work through the fire wire connection.

It looks like we need to purchase a replacement box.
Date and Time Posted November 16, 2009 2:00 PM
Posted By Kirk Vanooteghem
Details
Replacement info sent to Brad/Salli by Alex today.
 This ticket is still open.

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