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LITS-6026

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Date and Time Submitted November 4, 2009 8:35 AM
Submitter Behrouz Kousari
Unit Educational Resources Center
Unit Contact Justin Knox
Unit Contact Phone 5-8760
Room Number/Location L-84
Primary User/Station ID Office use
BSU Number
Serial Number
The problem exists with a printer
Brand Name/Model Number HP Deskjet 692C Model C4582A
The problem is assigned to Desktop Support
Description of Problem
Printer is not working-Not feeding Paper
Steps already taken to troubleshoot this issue
None
 Update Activity
Date and Time Posted November 4, 2009 9:05 AM
Posted By Mark West
Details
The inkjet printer will not even print out its own configuration page. It is best to replace it with a new color inkjet printer.
Date and Time Posted November 16, 2009 11:11 AM
Posted By Kirk Vanooteghem
Details
User has been added to the unit network printer. The library no longer purchases InkJet printers or provides color printing at staff workstations.

LITS will confer with Public services regarding a potential replacement printer.
 This ticket was closed on November 16, 2009 at 11:11 AM by Kirk Vanooteghem