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LITS-6023

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Date and Time Submitted November 3, 2009 9:56 PM
Submitter Darren Mills
Unit Reference Public Access
Unit Contact Darren Mills
Unit Contact Phone 5-1110
Room Number/Location
Primary User/Station ID ULREF6-010
BSU Number
Serial Number
The problem exists with a computer
Brand Name/Model Number
The problem is assigned to UCS Action
Description of Problem
Disk drive door has pulled out.
Steps already taken to troubleshoot this issue
Placed disk drive door at the Reference desk with a copy of this problem report for LITS to pick up.

This problem report has UCS details. Click here to view these details.
 Update Activity
Date and Time Posted November 3, 2009 10:03 PM
Posted By Darren Mills
Details
ULREF6-010 has a broken disk drive. I gave the wrong number for the displaced door and will fill out a seperate ticket with the correct information for ULREF7-007.
Date and Time Posted November 4, 2009 10:57 AM
Posted By Justin Rego
Details
Optical drive has been removed and workstation can still be utilized sans drive. LITS is placing a repair order for the drive.
Date and Time Posted November 4, 2009 11:57 AM
Posted By Salli Noel
Details
Problem reported to UCS (64854).
 This ticket is still open.

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