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LITS-5995

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Date and Time Submitted October 28, 2009 10:30 AM
Submitter Melanie Davis
Unit Metadata and Digital Initiatives
Unit Contact Bradley, Jim
Unit Contact Phone 5-5718
Room Number/Location 024
Primary User/Station ID MAD315
BSU Number
Serial Number
The problem exists with a monitor
Brand Name/Model Number
The problem is assigned to Desktop Support
Description of Problem
Just received notice that ticket #LITS-5935 was being closed but the monitor still is not working.
Steps already taken to troubleshoot this issue
same as before
 Update Activity
Date and Time Posted October 28, 2009 12:04 PM
Posted By Melanie Davis
Details
Blake altered display settings and he was able to get it to work.
Date and Time Posted November 9, 2009 11:01 AM
Posted By John Hottle
Details
went and triple-checked the machine & monitors (didnt want to prematurely close the ticket again)
Everything was good to go - closing ticket.
 This ticket was closed on November 9, 2009 at 11:01 AM by John Hottle