Live Chat Privacy Policy

Have a question?

Use the chat widget to begin a live chat session with a BSU librarian.

Alternatively, you can send us a message using any of the following IM clients:

Web Version
Web Version
Web Version
Web Version

Live Chat Hours
Sunday Monday - Thursday Friday Saturday
3 - 6 p.m.
8 p.m. - 1 a.m.
8 a.m. - 1 a.m. 8 a.m. - 5 p.m. 3 - 5 p.m.

Don't want to use an instant messenger? Try one of the contact methods below!

TXT Message

Text "send LIBTXT your message..." to 246246.

Our Live Chat Privacy Policy and Live Chat Hours also apply to text messaging.

Standard text charges from your provider may apply.


Send us your questions any time by using the E-mail a Librarian form. You will receive an answer by the next business day (often quicker).

If you have questions about how this service works, please see our E-mail a Librarian Guidelines.

In Person or Over the Phone

Feel free to stop by Bracken Library Reference Desk (first floor, west side) during service hours to ask your question in person. You can also call the Reference Desk with your questions at 765-285-1101.

Service Hours
Sunday Monday - Thursday Friday Saturday
10 a.m. - 1 a.m. 7:30 a.m. - 1 a.m. 7:30 a.m. - 9 p.m. 9 a.m. - 9 p.m.

Don't forget that you can ask questions at any service point in Bracken Library, the Architecture Library and the Science-Health Science Library.

By Appointment

Get individualized help on a research project such as a class assignment, graduate thesis, or journal article. Appointments are held in Bracken Library and usually last 30-60 minutes. Appointments via WebEx and Skype are available to distance learning students and other students in special circumstances.

Service Hours:
Monday-Friday: 8 a.m. - 5 p.m.
(Appointments may be available after 6 p.m. Monday-Thursday.)

For more information and to schedule a reference Appointment, please see the Reference by Appointment Online Form.

The Seeker

Are you confounded by one of life’s perpetual mysteries? Do you have a burning question unrelated to your coursework? How many stars are in the sky? Why was Stonehenge built? What is the origin of the word “Hoosier?” ASK THE SEEKER!" Read more about what The Seeker provides.