2001- 2002 Annual Online Education Report

Jim Flowers, Director of Online Education
Department of Industry & Technology
Ball State University, Muncie, IN, USA 47306
jcflowers1@bsu.edu, 765-285-2879, AT 130 A

April 30, 2002

Current Status | Marketing | Prior Initiatives | Director's Activity Report

This is the first annual report of the online education initiatives from the Department of Industry and Technology at Ball State University. Recommendations contained within this report are those of Dr. Jim Flowers, the Department's Director of Online Education.


I. Current Status

The Department of Industry and Technology (I&T) of Ball State University now officially offers two graduate degrees via distance education, the Master of Arts in Technology Education (TE) and the Master of Arts in Industrial Vocational / Technical Education (IV/TE). Approval for these offerings has been received by the Departmental Graduate Program Committee, the BSU Graduate Education Committee, the Dean of the College of Applied Sciences and Technology (CAST), the Dean of the School of Continuing Education and Public Service (SCEPS), and the Indiana Commission for Higher Education (ICHE).

Prior to the decision to offer these programs online, a needs assessment was performed, and is reported here:
http://scholar.lib.vt.edu/ejournals/JTE/v13n1/flowers.html
It informed an internal proposal to offer these two programs via the Internet:
http://www.bsu.edu/web/iandt/official/proposal.htm

The pilot online course was offered in the Fall of 2000, and again in the Fall of 2001, and met with favorable enrollments and favorable reviews. The Department's second course to go online is scheduled for Summer I, 2002. Two additional courses will be placed online in each of the Fall, 2002, Spring, 2003, and Summer I, 2003, semesters. In addition, two online courses within these programs will be offered online from other departments at BSU during the Summer and Fall of 2002. For more information, please refer to the Schedule of Course Development, Implementation, and Revision, available later in this document.

Selected courses in each degree program will be made available online in the 2002-2003 academic year, replacing face-to-face (F2F) sections, as the F2F program is phased out. During the 2003-2004 academic year, the remaining courses required for these degrees, along an ample number of selected electives, will be placed online. During these transition years, both on-campus and off-campus enrollments are anticipated, with on-campus majors probably wishing to complete their degree within a single year by taking a mixture of online and F2F courses, and off-campus students probably taking no more than one class per semester, typically an online class.

Both master's programs require 30 graduate hours, 9 of which may be transferred in from another institution subject to advisor approval. A thesis is optional in each program. Each program has a separate core of courses, a required research course, a required course in education outside the Department of Industry and Technology, and electives.

Courses are scheduled to be taught online by the same full-time department faculty who have previously taught these courses F2F. Faculty are supported in the development of online instruction and in their online teaching skills.

The degree programs are overseen by the Department's Graduate Program Committee. Online education is facilitated by a faculty member serving in the newly created position of Director of Online Education, with a budget and staff assigned to assist the Director.

Marketing initiatives, faculty development support, and faculty incentives have been enacted through the cooperative efforts of the School of Continuing Education and Public Service, University Teleplex, the Center for Teaching Technology, the College of Applied Sciences and Technology, and various stakeholders and allies within Indiana and elsewhere.

Ball State University has the opportunity to seize early market share, offering the first online MA in TE. The future is bright with the prospects of providing both individual courses and these two degree programs to learners who may otherwise be disenfranchised due to geographic limitations that prevent on-campus enrollment.


Courses in the MA in Technology Education Program

The following subset of the courses listed in the Graduate Catalog are scheduled to be placed online:

Total Hours Required: 30

Professional Core (15 hrs required)

  • ITEDU 635 Implementing Technology Education (3)

  • ITEDU 690 History and Philosophy of Technology Education (3)

  • ITEDU 691 Strategies & Materials for Teaching Technology Education (3)

  • ITEDU 694 Curriculum Development in Technology Education (3)

  • ITEDU 698 Seminar in Technology Education (3)


Research Requirements (3 hrs required, 3 - 9 hrs possible)

  • ITEDU 699 Research in Industrial Education (3)

  • THES 698 Thesis (1-6) (optional)


Professional Education (3 hrs required)

  • EDTEC 550 Curriculum Integration of Learning Technology (3)

  • (other "professional education" courses that may come online)


Electives (3 to 9 hrs, to achieve 30 total program hrs)

  • ITEDU 510 Technology: Use and Assessment (3)

  • ITEDU 564 Practicum in Technology Education for Elementary Grades (3)

  • EDPSY 640 Methodology of Educational & Psychological Research (3)

  • ITEDU 550 Career and Technical Student Organizations (renamed) (3)

  • (other electives or transfer credits approved by the program advisor)


Courses in the MA in Industrial Vocational / Technical Education Program

The following subset of the courses listed in the Graduate Catalog are scheduled to be placed online:

Total Hours Required: 30

Professional Core (9 - 15 hrs required)

  • ITEDU 550 Vocational Student Organizations (3)

  • ITEDU 551 Trade and Occupational Analysis (3)

  • ITEDU 552 Vocational-Related Class Content (3)

  • ITEDU 568 Principles and Philosophy of Vocational Education (3)

  • ITEDU 569 Organization and Coordination of Vocational Education (3)

  • ITEDU 691 Strategies & Materials for Teaching Technology Education (3)

  • ITEDU 696 Techniques in Coordinating Cooperative Education (3)

  • ITMFG 560 Industrial Safety and Health (3)


Research Requirements (3 hrs required, 3 - 9 hrs possible)

  • ITEDU 699 Research in Industrial Education (3)

  • THES 698 Thesis (1-6) (optional)


Departmental Electives (0 hrs required, 0 - 6 hrs possible)

  • Any courses from the Professional Core not yet taken

  • Any courses from the online MA in Technology Education


Professional Education (3 hrs required)

  • EDTEC 550 Curriculum Integration of Learning Technology (3)

  • (other "professional education" courses that may come online)


Electives (0 to 9 hrs, to achieve 30 total program hrs)

  • EDPSY 640 Methodology of Educational & Psychological Research (3)

  • Any courses from the Professional Core not yet taken

  • Any courses from the online MA in Technology Education

  • Other electives or transfer credits approved by the program advisor


Schedule for Online Course Development, Implementation, & Revision

The following schedule for online course development support, developed by the Director and Mr. Dan Lutz of University Teleplex was informed by:

  • the schedule of classes offerings suggested by the Chair and the Program Committee

  • individual faculty decisions to teach online and

  • individual faculty choices regarding whether to receive a $1500 stipend or an assigned time for a given development semester.

Please note that ITEDU 510 is the pilot course, and its development was covered under a previous agreement. Also note that EDTEC 550 and EDPSY 640 do not appear on this list, even though they may be taken by majors, because this list represents departmental offerings only.

Schedule for Online Course Development, Implementation, & Revision
Course Developer & Scheduled Instructor First Development Semester Second Development Semester First Online Implementation Revision Semester
ITEDU
510
Jim Flowers 1999: Fall 2000: Spring 2000: Fall (Note: Pilot Course)
ITEDU 564 Jim Kirkwood  2002: Spring 2002: Summer 2002: Summer 2002: Fall
ITEDU 691 Ray Shackelford 2002: Spring 2002: Summer 2002: Fall 2003: Spring
ITEDU 568 Sam Cotton 2002: Spring 2002: Summer 2002: Fall 2003: Spring
ITEDU 635 Richard Seymour 2002: Spring 2002: Summer 2003: Spring 2003: Summer
ITEDU 569 Sam Cotton 2002: Summer 2002: Fall 2003: Spring 2003: Summer
ITEDU 698 Jim Flowers 2003: Spring 2003: Summer 2003: Summer 2003: Fall
ITEDU 550 Sam Cotton 2003: Spring 2003: Summer 2003: Summer 2003: Fall
ITEDU 551 Richard Ertle 2003: Spring 2003: Summer 2003: Fall 2004: Spring
ITEDU 699* Jack Wescott* 2002: Fall* 2003: Spring* 2003: Fall 2004: Spring
ITEDU 690 Scott Warner 2002: Summer 2002: Fall 2003: Fall 2004: Spring
ITEDU 552 Sam Cotton 2003: Summer 2003: Fall 2004: Spring 2004: Summer
ITMFG 560 Sam Cotton 2003: Spring 2003: Fall 2004: Spring 2004: Summer
ITEDU 694 Scott Warner 2003: Summer 2003: Fall 2004: Spring 2004: Summer
ITEDU 696 Sam Cotton 2004: Spring 2004: Summer 2004: Summer 2004: Fall

* Note: After the publication of this report, a decision was made that Dr. Annette Rose, not Dr. Wescott, would develop ITEDU 699 during the Spring and Summer of 2003, and that she would implement it the following Fall.

 

Teleplex Funds for Instructional Development

Based on the above table, funds would be transferred from University Teleplex to the Department of Industry and Technology according to the following color-coded schedule.

Teleplex Funds for Instructional Development

Fiscal Year Suggested Fund Transfer Date Developmental Semesters Revision Semesters Total
2001-2002 April, 2002 10 @ $1500 0 @ $750 $15,000
2002-2003 July 1, 2002 13 @ $1500 5 @ $750 $23,250
2003-2004 July 1, 2003 5 @ $1500 8 @ $750 $13,500
2004-2005 July 1, 2004 0 @ $1500 1 @ $750 $750

Personnel

In October, 2001, Dr. Jim Flowers was appointed to serve as the Director of Online Education for the Department of Industry and Technology, serving at the discretion of the Department Chair during the Fall and Spring semesters. During the Fall and Spring of the 2001 - 2002 academic year, Dr. Flowers was assisted by a Graduate Assistant, Mr. David Scheetz, for 20 hours per week. The Department Chair, being a 12-month employee, has agreed to assume the responsibilities of the Director of Online Education during the Summer months.

Staff Allocations to Support Online Programs in Industry & Technology
Dr. Jim Flowers, Director 1/4 assigned time (fall)
1/4 assigned time (spring)
Mr. David Scheetz, Graduate Assistant 20 hours / week (fall)
20 hours / week (spring)
Dr. Jack Wescott, Chair (no extra time allotted)

The above table shows the current staff allocated to support online programs in the Department of Industry and Technology. The work required to provide local administrative support for the online programs is considerable, as evidenced by this report and by the draft job description of the Director, which can be seen here:
http://www.bsu.edu/web/iandt/official/directordescription.htm
Current staffing levels for the online programs from Industry and Technology may not be sufficient to support this program if enrollment projections are realized.

Recommendation: In addition to the current Industry and Technology staff, hire one full-time professional staff who could provide year-round support for students, prospective students, and faculty, and who would be responsible for selected Web-site maintenance, Email correspondence, and selected marketing initiatives.

Recommendation: If projected enrollments are realized, there should be two Program Coordinator / Advisor positions, one for each of these two master's degrees, and the individuals who are appointed to these positions should received 1/4 assigned time in each the Fall and Spring semesters. In order to proved a variety of support structures to students, these positions should ideally not be filled by either the Chair or the Director.


Budget

The Department of Industry and Technology has allotted $4,500 during the 2001 - 2002 academic year to be used by the Director of Online Education to support the Department's online education initiatives. With additional marketing assistance from the School of Continuing Education and Public Service, and additional support for software and online education for online course developers from University Teleplex, this budget has been sufficient.


Financial Support

Additional monies have been supplied by University Teleplex to support faculty as they develop initial online offerings of a course; this includes (at the course developer's choice) either stipends or course buy-outs (assigned times) for each of two developmental semesters with $1,500 transferred from Teleplex to the Department in each of these semesters. An additional $500 was made available to bring a developmental period support to $2,000 in those circumstances where course developers opted for assigned time (since the rate of $2,000 is required for one course equivalent in assigned time.) In some instances, University Teleplex has also made monies available to support software purchase and enrollment in an online class for those developing online courses. University Teleplex has also agreed to allocate $750 for each course in the semester following first implementation for course revision, payable to the individual assigned to revise the course.

As an incentive to teach online the Dean of the School of Continuing Education and Public Service has established a plan to provide $1,500 paid to each instructor during a course's initial online implementation. Furthermore, this plan pays an online instructor $50 for each student enrolled in a single distance education section beyond the course minimum (6 in a graduate section or 10 in an undergraduate section.)


Load for Online Instructors

The Chair and Director decided to apply the same loading structure used in on-campus courses to online courses. Most online offerings will include both an on-campus and an off-campus section taught together to accommodate both on- and off- campus students, the structure is as follows:

If the combined enrollment in the on-campus and off-campus sections taught together is at least the minimum (6 in a graduate class), the course is permitted to run and the instructor receives one course load. If the individual enrollments in each the on- and off-campus sections meets the minimum enrollment (6), the instructor receives load for two courses, which would typically result in pay for an overload of one course.

However, there are some inequities with this structure. Consider Instructor A who teaches 6 on- and 6 off-campus students, for a combined class of 12 graduate students, and a load of two courses. Compare that to Instructor B who teaches 20 on-campus students combined with 5 off-campus students, for a total of 25 students and a load of only one course.

Recommendation: Although the present load structure is justified, it is more equitable to assign loads as follows: if the combined ("taught with") section enrollments is from 6 to 20, there is one course load, if the combined enrollment is 21 to 40, there is a load of two courses, etc.


Faculty Development

Faculty who had previously been assigned a lead role in on-campus instruction for a given course were asked if they would be willing to develop the course for online delivery and to teach it online. There was unanimous assent. (Please note that there is no assumption here that the most appropriate person to teach a face-to-face class is also the most appropriate individual to teach that class online; that decision was made based on "course seniority.")

All of these faculty members attended a week-long workshop in May, 2001, led by Jim Flowers entitled, "Web Integrated Instruction," funded through the Technology Fellow Program and CAST. In addition, the Director has met with each faculty member numerous times during their developmental periods. Each was encouraged to take advantage of the many workshops offered by Ball State University on Blackboard, FrontPage, and other topics related to teaching and learning online. They were also encouraged to enroll in an online course, to suggest the purchase of books, and to request hardware and software needed to develop and implement online instruction. They also met as a group to share problems and solutions.

At the end of each of two "developmental semesters" noted in the implementation schedule, noted earlier, a formative peer assessment of plans and materials occurs. In the Spring of 2002, this occurred online using threaded discussions in Blackboard.


II. Marketing

Pilot Course Marketing

The pilot course, ITEDU 510, Technology: Use & Assessment, had been marketed for its delivery in Fall, 2000, and Fall, 2001, primarily by Email. Email was sent to all state and provincial directors of Technology Education, as identified by the Website of the International Technology Education Association (ITEA) (http://www.iteawww.org/J1.html). Email was also sent to at least one officer in each state association affiliated with ITEA, as listed on their Webpage (http://www.iteawww.org/J2.html). Additional word-of-mouth advertising was done at the annual ITEA conferences in Salt Lake City and Atlanta by Jim Flowers, including a presentation Jim gave at the Atlanta conference titled, "Graduate Online Course: Technology - Use and Assessment." Additionally, a flyer was submitted to the Council on Technology Teacher Education Website, and made available for download (without charge by CTTE.) SCEPS marketed this course by sending postcards to principals within Indiana. Finally, it should be noted that the on-campus section of this course was marketed as well, both to on-campus majors in the MA in Technology Education, and to others. Dr. David Gobble, Director of BSU's Fisher Institute for Wellness and Gerontology, suggested the possibility of using ITEDU 510 to satisfy a technology requirement for students in that program. As a result, there was a significant number of that program's students who took ITEDU 510 in these semesters in place of one of their required courses. This was a successful arrangement, according to student evaluations, and it is hoped that this arrangement will continue in future years.


Program Marketing Materials & Initiatives

To market the new online offerings as individual courses, and the two newly online master's degrees, a number of materials were developed and a number of initiatives were implemented.


Brochures

A trifold color brochure was developed for the MA in Technology Education program, and was distributed at conferences and elsewhere. The brochure, which can be seen online at http://www.bsu.edu/web/iandt/te.pdf, contains a photograph of the Department's online faculty, and photographs of selected students in the Department, all used with permission of the individual and without violating copyright or fair use guidelines.

Individual black-and-white course brochures were developed for all departmental courses to be taught online in the Summer or Fall of 2002, and are available at the following locations:

ITEDU 510, Technology: Use and Assessment: http://www.bsu.edu/web/iandt/trifold510.pdf

ITEDU 564, Practicum in Technology Education for Elementary Grades http://www.bsu.edu/web/iandt/trifold564.pdf

ITEDU 568, Principles & Philosophy of Vocational Education http://www.bsu.edu/web/iandt/trifold568.pdf

ITEDU 691, Strategies & Materials for Teaching Technology Education http://www.bsu.edu/web/iandt/trifold691.pdf

These were photocopied in the Department and distributed to prospective students. All course brochures were submitted to the instructor for approval prior to distribution.

Recommendation: The online education staff should redesign the newly-designed trifold brochure for the online MA in Technology Education, and design a trifold brochure for the MA in Industrial Vocational / Technical Education.


Posters

In an attempt to increase enrolment in the Summer, 2002, section of ITEDU 564, Practicum in Technology Education for the Elementary Grades, a 13" x 19" color poster was made and displayed in selected locations in Teacher's College (building), the Applied Technology Building, and at the Registration desk.

For a full-size example, please visit:
http://www.bsu.edu/web/iandt/564poster3.pdf

It was soon realized that a program or a combined program poster was needed to advertise the online MA degrees.

Recommendation: Online education staff should create a large-format, attractive, color poster to advertise both the online MA in Technology Education and the MA in Industrial Vocational / Technical Education. (A preliminary poster has been developed.) Distribute this to vocational directors, undergraduate technology education programs at universities, state directors of technology education and vocational education, and others.


Technology Education Program PageWebsite

A detailed Website was created for the Department's online offerings. The portal page can be found at: http://www.bsu.edu/web/iandt/ (and it was later determined that a shorter URL would have identical results: www.bsu.edu/iandt.)

Separate introductory pages were created for the MA in Technology Education http://www.bsu.edu/web/iandt/te.htm and for the MA in Industrial Vocational / Technical Education http://www.bsu.edu/web/iandt/ivte.htm. All Webpages are administered by the Director, and may be accessed by the Director's staff.

In addition to the online education Website noted above, those preparing to teach online have been asked to create both a course welcome page and a professor's home page. Some of these can be seen at the following locations:

ITEDU 510, Technology: Use and Assessment Welcome Page:
http://jcflowers1.iweb.bsu.edu /510intro.htm

Instructor's Homepage:
http://jcflowers1.iweb.bsu.edu /flowers.htm

ITEDU 564, Practicum in Technology Education for the Elementary Grades Welcome Page:
http://www.bsu.edu/web/jjkirkwood/564welcome.htm
Instructor's Homepage:
http://www.cs.bsu.edu/homepages/kirkwood/

ITEDU 568, Principles and Philosophy of Vocational Education Welcome Page:
http://scotton.iweb.bsu.edu/568/568welcome.htm
Instructor's Homepage:
http://scotton.iweb.bsu.edu/Home.htm

Links to information about the Department's online education have been added to the Departmental Website minor pages, accessed through the main page at:
http://www.bsu.edu/cast/itech/


Promotional Laser-Cut Acrylic GearsPromotional Items

The Director designed and laser-cut 1.625" - diameter spur gears from 0.25" thick clear acrylic. Approximately 800 of these were made and distributed to prospective online students at conferences, presentations, at the Departmental booth, and elsewhere.

Each of these promotional gears contained the URL for the main Webpage dedicated to the online Master of Arts in Technology Education. (This should be shortened in the future to "www.bsu.edu/iandt".)

The text on each gear is as follows:

Ball State
MA in Tech Ed
Online
www.bsu.edu/web/iandt/te.htm


Email

In April, 2002, individual and personalized Emails were sent to all state and provincial directors of Technology Education, as identified by the Website of the International Technology Education Association (ITEA) (http://www.iteawww.org/J1.html). Email was also sent to at least one officer in each state association affiliated with ITEA, as listed on their Webpage (http://www.iteawww.org/J2.html). A number of individuals said that they would add this to their listserv. Follow-up Emails were common to answer questions or to thank the individual for helping to spread the word.

Over 500 Email messages were sent to current BSU graduate students in elementary education and special education to advertise the premiere online section of ITEDU 564, Practicum in Technology Education for the Elementary Grades. This has led to a number of students enrolling in the on-campus online section of this Summer I, 2002, course.

Emails have also been received based from people who have read an article, seen an ad, talked with someone about the program, seen a listserve message, or visited the Website, which contains a few pages with Email response fields. Each was answered by the Director or the Graduate Assistant in a timely manner, and logged into a secure database of inquiries.

An application is being submitted for a new Email address that can be answered by any online program staff: "onlinetech@bsu.edu".

Recommendation: Email lists should be located and purchased, if necessary, to target specific populations, such as licensed technology education teachers who do not possess a master's degree but are teaching in a state that requires and eventual master's degree, but does not offer a master's in technology education at any state university (such as Maryland.)


Conference Presentations

A number of Department faculty have given presentations where the online program was the topic of the presentation and where online education from the Department was strongly advanced:

Flowers, Jim, & Kirkwood, James. (2002). "Developing an Online Masters in Technology Education." International Technology Education Association Annual Conference, Columbus, OH.

Rose, Mary Annette, & Flowers, Jim. (2002). "Problem-based Learning in an Online Course on Technology Assessment," International Technology Education Association Annual Conference, Columbus, OH.

Flowers, Jim. (2002). "Distance Education: New Offerings from Ball State." Indiana Association for Career and Technical Education Administrators' Conference, Madison, IN.

Flowers, Jim. (2001). "Reusable Learning Objects in Web-assisted and Web-delivered Instruction." Association for Career and Technical Education Conference, New Orleans, LA.

Flowers, Jim. (2001). "Development of an Online Masters Program." National Association of Industrial Technology Convention, Dearborn, MI.

Flowers, Jim. (2001). "Graduate Online Course: Technology - Use and Assessment." International Technology Education Association Annual Conference, Atlanta, GA.

It should be noted that at other presentations where the topic was not the online program, faculty still mentioned the program and shamelessly advanced it.

Recommendation: Conference presentations typically do not promote programs directly, but relate research results to the profession. Online faculty should be strongly encouraged to pursue research agendas related to their online teaching, and to present the results of this research.


Word-of-Mouth

Word-of-mouth advertising should not be overlooked. This is expected to grow as the number of online BSU students increases. Relentless but friendly marketing of the program on convention floors or through casual conversation has been underway, and may prove fruitful.


Articles

A number of articles were written that got the word out about the online offerings from the department. Among these were the following:

Flowers, J. (April, 2002). New online offerings. News and Views: The Newsletter of the Indiana Association of Career and Technical Education. page 2.

Scheetz, D. & Flowers, J. (2002). Ball State University begins offering an online master's degree in Technology Education. The J of the Technology Educators of Indiana, 15, 17.

Flowers, J., & Kirkwood, J. (2002). Now on the Web: Elementary technology education for teachers. Technology and Children, 6(3), 9-10.

Flowers, J. (2001). Online learning needs in technology education. J of Technology Education, 13(1), 17-30. Retrieved April 24, 2002, from http://scholar.lib.vt.edu/ejournals/JTE/v13n1/flowers.html (Please note that the other articles listed here are promotional, but this refereed article presents research results.)

Under review is:

Flowers, J., & Scheetz, D. (Under Review, received 2/14/02). A master of arts in Tech Ed: Finally online. Tech Directions.


Magazine Advertisements

In the Spring of 2002, the School of Continuing Education and Public Service placed quarter-page black-and-white advertisements for the online MA in Technology Education in the following magazines:

  • Tech Directions Magazine, offered to teachers by free subscription by Prakken Publications

  • The Technology Teacher, the premiere journal of the International Technology Education Association

  • The Technology Report, a publication of the Technology Educators of Indiana

Shortly after the Indiana Commission for Higher Education approved Ball State University's request to offer the Master of Arts in Industrial Vocational / Technical Education via distance education, a plan was developed to market that program. Among the initiatives begun were additional advertisements in Tech Directions Magazine and in The Technology Teacher to advertise both programs.

Recommendation: Continue to place advertisements for both programs in magazines that reach vocational and technology teachers in grades 6-12. Review the effectiveness of these ads annually.


Banner Advertisement

A banner advertisement was placed at the ITEA Website on their "Where to Get a Degree" page:
http://www.iteawww.org/J4.html. This links users directly to the Main Technology Education Page: http://www.bsu.edu/web/iandt/te.htm. The cost was $400 for 6 months. The banner is an animated graphic consisting of two frames:

Recommendation: Purchase ongoing Banner ads both at the ITEA Website and at a Website targeted at populations for the MA in IV/TE. Review the effectiveness of these banner ads, and of other marketing initiatives, annually beginning in May, 2003, to determine future directions.


Direct Mail

The School of Continuing Education and Public Service promoted the Fall, 2001, online offering of ITEDU 510 with a direct mailing to principals in Indiana. Shortly after approval of the MA in Technology Education to go online, SCEPS mailed postcards promoting that program to technology teachers in the state. Future direct mailings are planned.


III. Initiatives Prior to the 2001 - 2002 Academic Year

In this first annual report, initiatives occurring during and prior to the 2001 - 2002 year will be noted.

Pilot Online Course

The online education initiatives in the Department of Industry and Technology began with an initial proposal by Jim Flowers to teach a new course, "Technology: Use and Assessment" via the Internet. Originally submitted as a special section of ITEDU 697, Problems in Technology Education, this course extended the coverage of technology assessment, a topic newly indicated in technological literacy standards from the International Technology Education Association, from the undergraduate program (which includes ITEDU 206, Using and Assessing Technology) to the graduate program.

After receiving approval from the department's program committee and chair and the dean of CAST, this application was reviewed by a team including representatives from University Teleplex and SCEPS. The course was approved for online delivery to begin in the Fall of 2000. During the Fall and Spring prior to initial implementation, Jim Flowers was required to enroll in an online class, take advantage of many workshops related to online technologies, and work with an instructional designer. He received one course equivalent assigned time during each of these developmental semesters. After taking "Online Teaching And Learning Technologies," online from UCLA Extension Service, Dr. Flowers enrolled in a second online course, "JavaScript for Educators," both supported by University Teleplex funds. Dr. Flowers attended workshops covering Blackboard CourseInfo course management software, InQsit testing software, WebGradebook software, and FrontPage. Greg Siering was assigned to work with Dr. Flowers to provide instructional technology support; this consisted primarily of discussions about online teaching and learning strategies.

Two sections of the newly approved ITEDU 510, Technology: Use and Assessment, were "taught together" in the Fall of 2000, one of these was an off-campus section (Section 800C) to accommodate students enrolled through SCEPS, the other was an on-campus section (Section 001) to accommodate on-campus students. Both types of students were included in the same instructional designs regardless of their section, and both types took the class completely over the Internet. (Occasional face-to-face meetings, usually for one-on-one assistance, were initiated by students to supplement their learning.) Graduate classes in the Department are typically capped at 20 students, however the combined section enrollment cap was increased so as to not turn away interested students. Twenty-seven students enrolled in this course, and twenty-six of these completed the course with a passing grade by the end of the Fall, 2000, semester, and completion ratio considerably higher than had been anticipated due to the usually high attrition rate in online education. Of these, twenty students were in the on-campus section, and six were in the SCEPS section. It should be noted that a number of students in the Fisher Institute for Wellness and Gerontology were able to take this course to in place of a different technology requirement.

The course was taught using Blackboard CourseInfo 4.0, with content divided into learning units or modules, and delivered primarily through externally available Web pages, such as the module on usability research located at:
http://www.bsu.edu/classes/flowers2/510/Modules/04_productu/04productu.htm
Twenty resources had been placed on electronic reserve for students, and a host of Web-based resources were additionally made available, often with commentary.

The content was "rolled out" on a weekly basis, allowing students to log in at their convenience, but often requiring online dialog using Blackboard's threaded discussion tool. Student performance evaluation was performed using formative quizzes, weekly assignments, and three major assignments.


Doctoral Research Study

Following a protocol for the protection of human subjects approved by both Ball State University and Indiana University, Ms. Mary Annette Rose gathered data from this class for her doctoral dissertation research. The dissertation, which was successfully defended in April, 2002, is titled, "Cognitive Dialogue, Interaction Patterns, and Perceptions of Graduate Students in an Online Conferencing Environment under Collaborative and Cooperative Structures," which can be found online at:
http://www.bsu.edu/web/arose/MARose.pdf


Student Information Survey Developed

A preliminary student survey was developed to learn about the coordinates, technology, interests, and abilities of students; it can be seen at:
http://www.bsu.edu/inqsit/inqsit.cgi/flowers2/510f2002?Profile


Standard Student Evaluation of Course and Instructor Put Online

The formal course evaluation occurred during the twelfth week and was an online version of the form designed for face-to-face laboratory classes involving problem-solving. It was placed into the format used by the InQsit online testing tool by Jim Flowers. The course evaluation was administered online by Dr. Jim Jones, and an identical version may be seen at:
http://www.bsu.edu/inqsit/inqsit.cgi/flowers2/surveys?I_and_T_Course_Evaluation


Comprehensive Student Evaluation of Online Education Put Online

A comprehensive and appropriate course evaluation form was developed and implemented during the fifteenth week of class to provide the instructor with insights regarding course redesign; it can be seen at:
http://www.bsu.edu/inqsit/inqsit.cgi/flowers2/510f2002?Feedback


Needs Assessment

In May, 2000, supported by the Technology Fellow Program and the College of Applied Sciences, Jim Flowers conducted a nationwide survey to determine online learning needs in Technology Education, and related data. A report of this was furnished to interested parties at Ball State, presented at professional conferences, and published at:

Flowers, J. (2001). Online learning needs in technology education. Journal of Technology Education, 13(1), 17-30. Retrieved April 24, 2002, from http://scholar.lib.vt.edu/ejournals/JTE/v13n1/flowers.html (Please note that the other articles listed here are promotional, but this refereed article presents research results.)


May, 2001, Faculty Development Workshop

In May, 2000, supported by the Technology Fellow Program and the College of Applied Sciences, Jim Flowers conducted a workshop for all Department faculty interested in using the Internet to support teaching and learning, called the "Web Integrated Instruction" workshop. Attending this one-week workshop were the following faculty:

  • Dr. Sam Cotton

  • Mr. Ray DeKeyser

  • Mr. Richard Ertle

  • Dr. Richard Seymour

  • Dr. Ray Shackelford

  • Dr. James Kirkwood

  • Dr. Scott Warner

  • Dr. Jack Wescott

This list includes all of the Department faculty scheduled to teach online. The workshop briefly covered an orientation, Web page creation, the use of the Blackboard course management software, student performance assessment, course planning, communicating online, and online pedagogy, among other topics. A series of 30 "reusable learning objects" that might be typical of online instruction was created for this workshop, and may be viewed at the following location:
http://jcflowers1.iweb.bsu.edu /rlo/wiw.htm


IV. Director's Activity Report

A number of initiatives were undertaken to support goal of offering quality online education from Ball State University's Department of Industry and Technology. This section of the report is divided into headings suggested by the draft job description of the Director of Online Education, available at:
http://www.bsu.edu/web/iandt/official/directordescription.htm


Proposal Preparation

A proposal to offer the MA in Technology Education and the MA in Industrial Vocational / Technical Education was written with input from Department faculty and posted at:
http://www.bsu.edu/web/iandt/official/proposal.htm


Planning, Direction, and Coordination

The Director met regularly (usually weekly or biweekly) with the Chair to discuss initiatives, obstacles, opportunities, and other ideas related to the Department's online education initiatives. Faculty were informed via Email by the Director of significant information. Meetings were also held with the Departmental Graduate Program Committee to discuss plans for the Department’s initiatives in online education. At one meeting, Graduate Faculty presented the syllabi previously used for their F2F graduate classes; these were briefly reviewed by the committee.


Meetings with Faculty

The Directory met with department faculty not involved in the online masters to discuss the possible development of other online courses. Meetings were also held with faculty developing online courses. Topics covered included course design, community building, learning about students, communicating online, developing instructional materials, student performance assessment, user-friendliness, and the degree of uniformity or individuality for each course to both make it seem to be part of a unified degree program and to provide for meaningful differences among course styles that provides students with sufficient variety and affords instructors academic freedom.


Database

A secure database file has been creative to track inquiries about the online courses and program. Greater assistance (i.e., additional staffing) is needed to upkeep, expand, and use this database.


Department Liaison

The Director consulted with those involved in the online programs in the School of Nursing and the School of Physical Education, as well as with the CAST Dean and Assistant Dean, the SCEPS Dean, the SCEPS Marketing and Communications Manager, the SCEPS Director of Off-Campus Academic Support Services, and a variety of students, faculty, administrators, staff, and support personnel throughout campus. The Director served as the Departmental Liaison with University Teleplex and SCEPS, and at a meeting of the Indiana Commission for Higher Education.


Promoting Research

There have been some successes and some difficulties in promoting research initiatives related to the Department's online education. Among the past successes are the following:

  • The needs assessment, mentioned elsewhere: Flowers, J. (2001). Online learning needs in technology education. Journal of Technology Education, 13(1), 17-30. Retrieved April 24, 2002, from http://scholar.lib.vt.edu/ejournals/JTE/v13n1/flowers.html (Please note that the other articles listed here are promotional, but this refereed article presents research results.)
     

  • Following a protocol for the protection of human subjects approved by both Ball State University and Indiana University, Ms. Mary Annette Rose gathered data from the initial online implementation of ITEDU 510 during Fall, 2000, for her doctoral dissertation research. The dissertation, which was successfully defended in April, 2002, is titled, "Cognitive Dialogue, Interaction Patterns, and Perceptions of Graduate Students in an Online Conferencing Environment under Collaborative and Cooperative Structures," which can be found online at:
    http://www.bsu.edu/web/arose/MARose.pdf

     

  • Following a protocol for the protection of human subjects approved by Ball State University, Mary Annette Rose and Jim Flowers collected data from the second online implementation of the ITEDU 510 class in the Fall of 2001, for a project titled, "Cognitive Role Assignment in Problem-Based Learning." This is distinct from the study mentioned in the previous paragraph.
     

  • Jim Flowers was awarded the following grant that extends from 2002 to 2003: "Creating Instruction with Online Reusable Learning Objects," Jim Flowers, Principal Investigator, Indiana Partnership for Statewide Education / Indiana Higher Education Telecommunications System Module development Grant Program, $22,321.

Other department faculty have been encouraged by the director to develop research ideas related to online education, and to obtain a Completion Certificate for training in Human Participant Protections Education for Research Teams, now required by the BSU Institutional Review Board. This was obtained by the two researchers noted above, but efforts to encourage other faculty to pursue meaningful research on online education have not yet been successful.

Recommendation: Create an incentive for faculty to conduct meaningful, publishable research related to the Department's online education. A stipend of $1500 and assistance from a graduate research assistance for 10 hours per week for one semester may provide sufficient incentive. Because research supports the mission of the Department, CAST, and in this case, SCEPS and University Teleplex, a jointly funded grant program should be considered.


Budget Administration

The Director administered the $4,500 budget allocated to support online education. Among the expenditures were the following:

  • pay for an undergraduate student to assist one of the professors in developing online instruction

  • software for graphic image manipulation

  • an H323 high-bandwidth camera for use with a Fall, 2002, online class

  • printing costs

  • banner advertisement


Verification of Faculty Training

The Director verified the training of all scheduled online faculty, initially at the May, 2001, workshop, and throughout their developmental semesters. Only two of the scheduled online faculty have been verified as students in an online class (an experience recommended for all online faculty), Drs. Kirkwood and Flowers.


Scheduling Online Courses

Working with the Program Committee, the Department Chair, the Department Administrative Assistance, and University Teleplex, a schedule was developed for the implementation schedule for online courses, noted earlier.

Please note that typically an on-campus and off-campus section will be scheduled to be taught together, especially during the phase-in period, to accommodate both student populations. In some instances, a corresponding undergraduate section may be scheduled to be taught with a graduate section. It is hoped that the schedule will require modification due to high demand for courses.


Directing Staff

The Director guided the work of the graduate assistant during the Fall and Spring semesters in the 2001 - 2002 academic year. This included a variety of task, such as the following:

  • preparation of advertisements

  • meetings

  • Website design

  • database management

  • research

  • co-authoring two manuscripts

  • faculty development assistance

  • creation of an online student orientation

  • brochure preparation

Recommendation: Due to the unavailability of the current graduate assistant for the 2002 - 2003 academic year, another individual should be hired to fill this overworked position. The Director will recommend candidates to the Chair.

Recruiting Online Faculty

Because these online programs are in their infancy, there is little need at present to recruit additional online faculty. However, it is hoped that this need will appear within the first two years of the program. Furthermore, the Department should be prepared to accommodate any faculty member who no longer wishes to teach a course online after the initial implementation.


Coordinating Faculty Support

The Director coordinated faculty development support. This included providing a first line of contact and assistance for online faculty and coordinating and conducting training for online faculty in the development of online instructional materials and online instructional methods. The use of specific hardware and software was often the subject of individual meetings. Three faculty members slated to teach online ware assisted in obtaining software or hardware for use in developing or implementing online instruction. Library staff and staff from the Center for Teaching Technology were consulted in providing training and support for faculty. As noted elsewhere, the Director coordinated a formative peer assessment of online teaching materials and plans.

The Schedule of Course Development, Implementation and Revision, referred to earlier, was developed. It should be noted that the payment schedule attached for the transfer of development funds to the Department of Industry and Technology was developed with Mr. Dan Lutz of University Teleplex, and was presented to the Chair and to the CAST Dean and Assistant Dean.

On occasion, various Department and University faculty asked the Director for assistance related to the use of the Internet to support face-to-face instruction.

A good communications pipeline was established for faculty to share their thoughts about online teaching and learning. In particular, the Director used Email to inform faculty of program status, and personal communications to attempt to persuade them to take advantage of specific research opportunities. Information from readings and conference presentations was also shared with faculty.

Recommendation: The Director and other faculty should be encouraged to attend conferences related to online education.


Providing Student Support

The Director and the assigned graduate assistant facilitated the informational needs of students and potential students primarily through the development of a Website, Email, telephone, and promotional materials. Online students were provided technological assistance by the Director. Where necessary, students were provided additional support by the Graduate School, the Center for International Programs, the University Libraries, and more commonly, the School of Continuing Education and Public Service.

Following a successful format used in the pilot course, an online tutorial / orientation was developed for online students, and can be found at:
http://www.bsu.edu/web/iandt/tutorial/

Determining Reasons for Withdrawal

Of the 27 students enrolled in the pilot online offering in the Fall of 2000, all but one completed the course. The reason for withdrawal had to do with the student's out-of-class responsibilities that exceeded the time originally allotted. This was the same reason given by a different withdrawing student in the following year, when 23 of 24 students finished.

This retention rate may be inflated by the number of students who enrolled in ITEDU 510 as a program requirement of the Fisher Institute for Wellness and Gerontology. Future retention rates are expected to be as low as 60 to 70 percent, as is more common with online courses.


Marketing

One of the responsibilities of the Director is to coordinate and enact initiatives to market the online offerings. Section II of this report discusses this coordination and these initiatives in detail.


Assessment and Reporting

This annual report had an anticipated delivery date of August 31, 2002. This was moved to April 30, 2002, because the Director's position was not funded during the Summer.

The official beginning of the online MA in Technology Education occurs May 13, 2002, with ITEDU 564, Practicum in Technology Education for the Elementary Grades; the online MA in Industrial Vocational / Technical Education begins in the Fall of 2002, with multiple course offerings. This report represents the first formal report on the online initiatives, prior to official implementation of the online degree programs. Future reports will include an assessment of effectiveness of courses, the program, and support, based on established benchmarks and best practices.

Recommendation: A comprehensive end-of-course evaluation should occur in every online course for the purposes of documentation, assessment, and course and program improvement. The current form used to evaluate courses and instructors in the Department of Industry and Technology is not appropriate for all of the online courses, and provides relatively little meaningful information. Instructors should include on their syllabi a note about two required student evaluations of course, instructor, program, and support: the standard 12th week evaluation used for promotion, tenure, and merit deliberations, and an end-of-course comprehensive evaluation.


Author: Jim Flowers: jcflowers1@bsu.edu