ISOM 355 - Quality Mgt and Lean Six Sigma

Focuses on concepts and tools for quality control and improvement in both manufacturing and service organizations. Topics include: total quality management, quality planning, quality cost principles, the use of statistical methods for quality control and improvement, Malcolm Baldrige National Quality Award criteria, and ISO standards. Prerequisite: ISOM 351 or permission of the department chairperson.

College: Miller College of Business
Hours: 3
Permission: Y
Prerequisite: ECON 221
Co-requisite: none