CHAPTER FOUR:

Report of Data

Dr. Bizhan Nasseh
Ball State University
Muncie, Indiana, 1996

This report of the collected data presents the data gathered regarding the levels of competence in computer and communication skills of teachers who have taught computer-based distance education in one of the higher education institutions in Indiana. The report also presents data on computer competencies of students who registered in computer-based distance education classes taught in one of the higher education institutions in Indiana in the Fall of 1996. The following five sections contain reports of collected data from students and teachers in the present study:

1. Report on students’ demographic information.

2. Report on students’ responses regarding the primary and secondary research questions (students’ skills, motivation, etc.).

3. Report on teachers’ responses regarding the primary and secondary research questions (teachers’ skills, training, etc.).

4. Report on comparison of responses of students and teachers to common questions.

5. Report on students’ and teachers’ open-ended questions.

 
1. Report on Students’ Demographic Information

Six demographic variables were gathered in this study: gender, marital status, highest degree earned, progress toward degree, and area of study.

The gender distribution of students in this study were very close: 50.8% female and 49.2% male (see Table 1). All the students in the study answered this question.

Table 1: Gender of Students
 
Value Label Frequency  Percent
Female 30 50.8
Male  29 49.2
Total 59 100.0
 
The majority (57.9%) of the students were married. The next highest was single with 29.8%. Two students did not answer this question. See Table 2 for a complete listing of frequency distributions and percentages of the marital status variable.

Table 2: Marital Status of Students
 
Value Label Frequency Percent
Married 33 57.9
Single 17 29.8
Divorced 5 8.8
Widowed 2 3.5
Total 57 100.0
 Missing Cases: 2
 
The majority of the students were in the age category 31 to 40 with 39.0% (see Table 3). The next highest percent belonged to age category 21 to 30 (30.5%). The age category of 31 and over dominated with 67.8% of the total students in the study.

Table 3: Age of Students
 
Value Label Frequency Percent 
Over 50 2 3.4
41 - 50 15 25.4
31 - 40 23 39.0
21 - 30 18 30.5
Under 21 1 1.7
Total 59 100.0
 
The majority of students had earned a Bachelor’s (33.9%) or Associate’s degree (33.9%). Only 13.6% indicated their highest degree, Master’s or higher. Table 4 has complete listing of the highest degree earned variable.

Table 4: Highest Degree Earned by Students Responding
 
 
Value Label Frequency Percent 
High School   10   16.9 
Associate’s Degree  20  33.9 
Bachelor’s Degree  20  33.9 
Master’s Degree  7  11.9 
Ph.D./Ed.D.  1   1.7 
Other  1  1.7
Total   59  100
 
The majority of students (94.9%) were seeking degrees in their formal education activities. Only 5.1% of students (see Table 5) did not indicate that they were studying toward a degree. All the students responded to this question.

Table 5: Students Studying Toward a Degree
 
 
Value Label  Frequency Percent 
Yes 56  94.9 
No  3 5.1 
Total 59  100.0 

The final demographic question was an open-ended question, students’ areas of study. The areas of computer science and nursing had the highest percentages, each with 30.9% (see Table 6). Only 4 students preferred to not answer this question.

Table 6: Major of Study of Students Responding
 
 
Value Label  Frequency Percent 
Computer Science  17 30.9
Nursing 17 30.9
Recreation 6 10.9 
Management  5 9.1 
Engineering  4 7.3 
Sport Management 3 5.5 
Biology  1 1.8 
Social development 1 1.8 
Psychology  1 1.8 
Total 55 100.0 
 Missing Cases: 4     4=6.7% of total population

 
2. Report on Students’ Responses Regarding the Primary and Secondary Research Questions

The statistical methods, frequency distribution and the t test were used to analyze the collected data. The student section contains demographic information, students’ computer and communication skills, students’ training and support, motivation for participation in computer-based distance education, students’ tools and connection costs, students’ concerns regarding computer-based distance education, and advantages of computer-based distance education from students’ perspective.

A total of 20 questionnaires were mailed to students who registered in the computer-based distance education in the Fall 1996 and preferred the printed questionnaires. From 20 mailed questionnaires, 16 (80%) were completed and returned. From the WWW version of the questionnaire, 43 students who were registered in the computer-based classes in one of the higher education institutions in Indiana responded to the questionnaire. Lack of centralized information at the state and universities levels made it impossible to accurately estimate the fraction of the sample from the population of computer-based distance education students and teachers in Indiana.

Student’s Skills (Primary Research Question):

One primary question in this research was: Whether the

computer and communication skills of students who registered in the computer-based distance education were adequate for a successful educational experience? The following nine tables relate to one primary question of the present study.

Various comments related to computer and communication skills were reported by students. Some of them very positive and some of them very negative. One of the students wrote: "Thoroughly enjoyable learning experiences", at the same time another students wrote: "I hate it". Some students reported that computer and communication skills were necessary for being a successful member of the information society. One student wrote: "Computer literacy has been a much needed skill in general. I enjoyed learning to incorporate it through class, though it can be frustrating as a novice." Some students reported, in addition to course requirements and contents, learning computer applications were an extra pressure in computer-based distance education. One student wrote: "We are three weeks into class time and I still struggle with the computer applications and operations."

Students were asked about their level of skill in the operation of e-mail applications. The main purpose of e-mail is to provide ability of communicat with teacher and students. The majority (66.7%) of students responded that about 90% of the time they were successful in the operation of e-mail applications (see Table 7). Over 90% of the students indicated that 75% of the time or more they were successful in the operations of e-mail. Only one student (1.8%) indicated that he or she was successful in the operation of e-mail application 25% of the time.

Table 7: Electronic Mail Skill of Students Responding
 
 
Value Label Frequency  Percent 
Do Not Know  0 0.0 
About 25% 1 1.8
About 50% 4 7.0 
About 75% 14  24.6 
About 90% 38  66.7 
Total  57 100.0 
 Missing Cases: 2

The second item asked students for their level of skill in operation of File Transfer Protocol (FTP). FTP is a TCP/IP protocol that can be used for transferring files over the network. About 36% of students reported that they did not know FTP. The second highest 32.1% of students reported that about 90% of times they were successful in the operation of FTP. Table 8 has detailed listing of frequencies and percentages for this item.

 

 

Table 8: File Transfer Protocol Skill of Students Responding
 
 
Value Label Frequency  Percent 
Do Not Know 19 35.8 
About 25%  2 3.8 
About 50% 17.0 
About 75%  11.3 
About 90% 17  32.1 
Total  53  100.0 
 Missing Cases: 6     6=11.3% of total population

World Wide Web (WWW) is a global, interactive, dynamic, cross-platform, hypertext information system that runs over the Internet. The majority of students 61.8% indicated they were successful in the operation of WWW at least 75% of the time. From participants in the present study, 18.2% (see Table 9) indicated that they did not know about WWW.

Table 9: World Wide Web(WWW) Skill of Students Responding
 
 
Value Label  Frequency  Percent 
Do Not Know  10  18.2 
About 25% 1.8 
About 50%  10  18.2 
About 75% 11 20.0 
About 90% 23 41.8 
Total 55 100.0 
 Missing Cases: 4     4=7.5% of total population

Gopher is an information management tool that allows students to search and access information over the network. Over forty six percents of students responded that they did not know Gopher (see Table 10). Over 34% of the students indicated that they were successful in the operation of Gopher about 75% or about 95% of the time.

Table 10: Gopher Skill of Students Responding
 
 
Value Label  Frequency Percent 
Do Not Know  24  46.2 
About 25% 5 9.6 
About 50% 5 9.6 
About 75%  17.3 
About 90%  9 17.3 
Total 52  100.0 
 Missing Cases: 7     7=11.8% of total population

Over forty three percent of students did not know the bulletinboard or had only about a 25% success rate in the operation of this application. The main purpose of bulletinboard is to provide opportunity for asynchronous group projects and group discussions. About 40% of the students indicated that they were successful in the operation of this asynchronous communication tool at least 75% of the time. See Table 11 for frequency distributions and percentages.

Table 11: Bulletinboard Skill of Students Responding
 
 
Value Label  Frequency  Percent 
Do Not Know  11 21.6 
About 25% 11  21.6 
About 50%  9 17.6 
About 75%  10 19.6 
About 90% 10  19.6 
Total  51 100.0 
 Missing Cases: 8     8=13.5% of total population

CHAT allows people all over the Internet to communicate with one another in real-time. About 47% of students (see Table 12) did not know CHAT (synchronous communication tool). The second highest was 22.4% who indicated that they were successful in operation of CHAT 90% of the time. Ten students did not respond to this question.

Table 12: CHAT Skill of Students Responding
 
 
Value Label Frequency Percent 
Do Not Know  23  46.9 
About 25%  7 14.3 
About 50% 5 10.2 
About 75% 3 6.1 
About 90%  11 22.4 
Total 49  100.0 
 Missing Cases: 10     10=16.9% of total population

Telnet provides the ability to have a remote login to computers over the network. About 38% of students indicated that they were successful in the operation of Telnet at least 90% of the time. About 64% of the students in the present study were successful in the operation of Telnet, at least 75% of the time. See Table 13 for detail frequency distributions and percentages.

Table 13: Telnet Skill of Students Responding
 
 
Value Label Frequency  Percent 
Do Not Know 10  18.2 
About 25% 1 1.8 
About 50% 9 16.4 
About 75% 14 25.5 
About 90% 21 38.2 
Total 55 100.0 
 Missing Cases: 4

Table 14 reports the judgments of seventeen teachers of computer-based distance education about students’ competencies in utilization of computer resources and applications. The lowest category, not competent and accounted for 11.8% of the responses. The competent and excellent categories comprised 17.7% of the seventeen teachers made these judgments.

 

Table 14: Teachers Judgments of Students’ Competency
 
 
Value Label  Frequency  Percent 
Not Competent 11.8 
Acceptable 8 47.1 
Good 23.5 
Competent  2 11.8 
Excellent  1 5.9 
Total  17  100.0 

The following Table was based on the teachers’ responses to the question: "Do you think students are ready for computer-based distance education?" The majority 76.5% of the teachers indicated that students were ready for computer-based distance education.

Table 15: Teachers Judgments of Students Readiness for Computer-based Distance Education
 
 
Value Label  Frequency Percent 
Yes  13 76.5 
No 4 23.5 
Total 17 100.0 
Student’s Training and Support (Secondary Research Question):

One of the secondary research study questions addressed student training and support programs. Training and support were main concerns of some of the students in the present research. For example, one of the students reported:

We are three weeks into class time and I still struggle with the computer applications. I have used my computer, but not it’s full extent. I am also sure that there are others having more difficult times. It is very frustrating.

 

The following seven tables reported the status of students’ training and support in the present study.

The majority (58.6%) of students indicated that they have received adequate documentation for utilization of computer applications from the university where they were taking classes. The remaining students responses (41.4%) indicated that the documentation was not adequate. Table 16 displays the frequency distributions and percentages of variables.

Table 16: Adequate Documentation from University of Students Responding
 
 
Value Label  Frequency Percent 
Yes  34  58.6 
Not  24 41.4 
Total  58  100.0 
 Missing Cases: 1

Thirty eight percent of students rated documentation good, but about 50% indicated that documentation was fair, poor, or not acceptable. See Table 17 for listing of frequency distributions and percentages.

Table 17: Rating the Documentation of Students Responding
 
 
Value Label Frequency Percent 
Not Acceptable 2 3.5 
Poor  11  19.3 
Fair  15  26.3 
Good  22  38.6 
Excellent  7 12.3 
Total 57 100.0
 Missing Cases: 2

The majority (62.5%) of teachers indicated that there were on campus training or orientation in connection, communication, and access to computer resources for their students in computer-based distance education (see table 18).

Table 18: Teachers Response of On Campus Training for Students
 
 
Value Label  Frequency Percent 
Yes  10 62.5 
Not  6 37.5 
Total  16 100.0 
 Missing Cases: 1

Table 19 displayed the results of students’ responses to the question: Who do you contact for help with computer problems? (please check all that apply). For example from 59 students 29 (49.2%) selected the teachers as one source for helping them with computer problems. The majority of students (50.8%) indicated that they used friends as one source of problem solving regarding use of the computers.

Table 19: Students Sources of Help with Computer Problems
 
 
Value Label Frequency Percent
Instructor  29 49.2 
Friend  30 50.8 
Classmate  15  25.4 
Family Member  18 30.5 
University Expert 20  33.9 
Vendor/Publisher  11  18.6 

The majority of students about 70%, (see Table 20) reported that their teachers’ competency to help them with computer problems was good or excellent. There was zero percent for the options "poor" and "not acceptable" in the present study.

Table 20: Students Judgments of Instructor Competency to Help
 
 
Value Label Frequency  Percent 
Not Acceptable 0.0 
Poor  0.0 
Fair 18  30.5 
Good 21 35.6 
Excellent 20 33.9 
Total 59 100.0 

The majority of students (over 60%) rated university’s support system fair or good (see Table 21). About 25% of the students indicated that support system provided by universities offering the courses were not acceptable or poor.

Table 21: Students Support System by University
 
 
Value Label  Frequency Percent 
Not Acceptable 3.7 
Poor 11 20.4 
Fair  16 29.6 
Good 16  29.6 
Excellent 9 16.7 
Total 54 100.0 
 Missing Cases: 5     5=8.4% of total population

The majority of students (51%) indicated that the ISP support was good or better. About 25% of students indicated that the ISP support was poor or not acceptable (see Table 22).

 

 

 

 

Table 22: Students’ Support System by Internet Service Provider (ISP)
 
 
Value Label Frequency Percent 
Not Acceptable 4 7.3 
Poor  16.4 
Fair 14 25.5 
Good 18  32.7 
Excellent  10  18.2 
Total 55 100.0 
 Missing Cases: 4     4=7.5% of total population

 

Students’ Motivations for Participation (Secondary Research Question):

Motivation for participation of 59 students was another secondary research question in the present study. There are many different reasons for participation of adults in formal education. The majority of students indicated that educational value (61.0%), career promotion (47.5%), and improve job performance (23.7%) were main reasons for their participation in the computer-based distance education (see Table 23).

 

 

Table 23: Students’ Motivations for Participation in Computer-based Distance Education
 
 
Value Label  Frequency  Percent 
License/Relicensure  0.0 
Career promotion  28 47.5 
Improve Job perf. 14 23.7 
Learning/Ed. Value 36 61.0 
Other  6 10.0 

About 55% of the 59 students indicated that cost efficiency of computer-based distance education was important or very important for them in computer-based distance education (see Table 24).

Table 24: Advantage of Cost efficiency by Students Responding
 
 
Value Label Frequency Percent 
Do Not Know  8.0 
Not Important  12.0 
Somewhat Important 13  26.0 
Important 13  26.0 
Very Important  14  28.0 
Total  50 100.0 
 Missing Cases: 9     9=15.2% of total population

Flexibility of time and place were very important for 72.2% of students in the present study. Over 90% of students indicated that the advantages of flexibility of time and place in computer-based distance education were important or very important for them (see Table 25).

Table 25: Students Judgments Regarding Flexibility of Time and Place
 
 
Value Label  Frequency  Percent 
Do Not Know 0.0 
Not Important 1.9 
Somewhat Important  7.4 
Important  10 18.5 
Very Important 39 72.2 
Total  54 100.0 
 Missing Cases: 5     5=8.4% of total population

 

Concerns, Student’s Perspectives:

The following nine tables reported the concerns of students about computer-based distance education. There were many concerns by students about needed skills in order to operate computer which is the only means of delivery of content and communication. One of student wrote: "I have actually spent several precious hours in an effort to successfully complete an assignment as simple as sending my first e-mail message." Another student reported: "The instruction given over the IHETS system have been futile, the TV screen does not transmit the computer screen well; you can not read the computer monitor."

The majority (50.0%) of students indicated that teacher and student communication were crucial when computers were the only means of delivery and communication between teacher and student (see Table 26).

Table 26: Students’ Concern about Student and Teacher Communication
 
 
Value Label Frequency Percent 
Of Little Importance 1.7 
Somewhat Important  0.0 
Important  12.1 
Very Important 21 36.2 
Crucial  29 50.0 
Total 58  100.0 
 Missing Cases: 1

About 80% of students had high (very important and crucial) concerns for teacher’s computer competency. Only 5.2% of students indicated that teacher’s computer competency was somewhat or of little importance (see Table 27).

 

 

Table 27: Students’ Concern about Teacher’s Computer Competency
 
 
Value Label Frequency  Percent 
Of Little Importance 0 0.0 
Somewhat Important 5.2 
Important 10  17.2 
Very Important 21  36.2 
Crucial  24  41.4 
Total  58  100.0 
 Missing Cases: 1

The majority (79%) of students indicated that student’s computer competency was very important or crucial in computer-based distance education (see Table 28).

Table 28: Students’ Concern about Student’s Computer Competency
 
 
Value Label Frequency Percent 
Of Little Importance 1.8 
Somewhat Important 5.3 
Important 14.0 
Very Important 23  40.4 
Crucial 22 38.6 
Total  57 100.0 
 Missing Cases: 2

The majority of students indicated that having a support group through university was important(26.8%), very important (25.0%), and crucial (25.0%). Only 3.6% of the students indicated that the support system of the universities offering the course was of little importance (see Table 29).

Table 29: Students’ Concern about Support Group in University
 
 
Value Label  Frequency Percent 
Of Little Importance  3.6 
Somewhat Important  11 19.6 
Important  15  26.8 
Very Important 14  25.0 
Crucial  14  25.0 
Total  56  100.0 
 Missing Cases: 3

The majority of students (37.5%) indicated that they were concerned about the lack of personal interaction in the computer-based distance education (see Table 30).

 

 

 

 

Table 30: Students’ Concerns about Personal Interaction in the Group
 
 
Value Label  Frequency  Percent 
Of Little Importance  12.5 
Somewhat Important  12.5 
Important  21  37.5 
Very Important 16.1 
Crucial  12  21.4 
Total  56  100.0 
 Missing Cases: 3

Over 70% of the students were concerned (very important or crucial) about student’s access to campus resources. Table 31 has the frequency distributions and percentages.

Table 31: Students’ Concern about Student’s access to Campus Resources
 
 
Value Label  Frequency  Percent 
Of Little Importance 1 1.8 
Somewhat Important  7.0 
Important 12  21.1 
Very Important 19  33.3 
Crucial 21 36.8 
Total  57 100.0 
 Missing Cases: 2

About Thirty Two percents of students indicated that the training program by the university was crucial. The second highest was very important with 29.8% (see Table 32).

Table 32: Students’ Concern about Training program by University
 
 
Value Label Frequency  Percent 
Of Little Importance  3.5 
Somewhat Important  6 10.5 
Important  14  24.6 
Very Important  17  29.8 
Crucial  18 31.6 
Total  57  100.0 
 Missing Cases: 2

The majority of students indicated that the connection cost was important (22.8%), very important (42.1%), and crucial (26.3%) of their concerns in the computer-based distance education (see Table 33).

Table 33: Students’ Concern about Connection Cost
 
 
Value Label Frequency  Percent 
Of Little Importance 2 3.5 
Somewhat Important 3 5.3 
Important  13  22.8 
Very Important 24  42.1
Crucial  15 26.3 
Total  57  100.0 
 Missing Cases: 2

Over 70% of the students indicated that the computer cost was a very important or crucial concern to them in computer-based distance education (see Table 34).

Table 34: Students’ Concern about Computer Cost
 
 
Value Label  Frequency  Percent 
Of Little Importance  1.8 
Somewhat Important  10.5 
Important  15.8 
Very Important 25  43.9 
Crucial  16 28.1 
Total 57 100.0 
 Missing Cases: 2

 

Charts of Students’ Concerns in Computer-based Distance Education:

The Chart #1 presented the results of the last nine tables, students concerns about computer-based distance education in Indiana. All the nine questions were dominated with the responses in the categories of important, very important, or crucial. Teacher and student communication was the highest concern of the students in the present study.

 

 

 

Advantages, Student’s Perspectives:

Advantages of computer-based distance education has direct relation with the growth of this method of education. The following six tables reported the results of analysis related to the advantages of computer-based distance education from students’ perspectives. Some of the students had positive views about computer-based distance education. One of the students wrote: "Computer-based distance education has made a college education possible for me."

The majority (54.7%) of students indicated that the computer-based education was a very important new opportunity for adult education (see Table 35).

Table 35: Students Judgments Regarding New Opportunity for Adult Education
 
 
Value Label  Frequency Percent 
Do Not Know  1.9 
Not Important 1.9 
Somewhat Important  10  18.9 
Important 12  22.6 
Very Important 29 54.7 
Total 53 100.0 
 Missing Cases: 6     6=10.1% of total population

The majority (about 60.0%) of students indicated that student-centered education is very important or important in the computer-based distance education (see Table 36).

Table 36: Students Judgments Regarding Student-centered Education
 
 
Value Label Frequency Percent 
Do Not Know  2.0 
Not Important 5 9.8 
Somewhat Important  15  29.4 
Important 18  35.3 
Very Important 12  23.5 
Total  51  100.0 
 Missing Cases: 8     8=13.5% of total population

The majority (54.9%) of students indicated that teacher’s role as facilitator was an important or very important advantage of computer-based distance education (see Table 37).

 

 

 

 

 

 

Table 37: Students Judgments Regarding Teacher’s role as Facilitator
 
 
Value Label Frequency Percent 
Do Not Know  5.9
Not Important 7.8 
Somewhat Important  16  31.4 
Important 15  29.4 
Very Important  13  25.5 
Total 51 100.0 
 Missing Cases: 8     8=13.5% of total population

About 55% of the students indicated that the cost efficiency was a very important or important advantage of computer-based distance education (see Table 38).

Table 38: Students Judgments Regarding Cost efficiency
 
 
Value Label Frequency Percent 
Do Not Know  8.0 
Not Important 12.0 
Somewhat Important 13  26.0 
Important  13  26.0 
Very Important  14 28.0 
Total  50  100.0 
 Missing Cases: 9     9=15.2% of total population

The flexibility of time and place were very important for a majority (72.2%) of the students in the computer-based distance education (see Table 39).

Table 39: Students Judgments Regarding Flexibility of Time and Place
 
 
Value Label  Frequency  Percent 
Do Not Know 0.0 
Not Important 1.9 
Somewhat Important 7.4 
Important  10  18.5 
Very Important  39  72.2 
Total  54  100.0 
 Missing Cases: 5     5=8.4% of total population

Over 75% of the students indicated that the variety of learning resources in the computer-based distance education were very important or important for them (see Table 40).

Table 40: Students Judgments Regarding Variety of Learning Resources
 
 
Value Label Frequency Percent 
Do Not Know  2 3.6 
Not Important 2 3.6 
Somewhat Important 16.4 
Important 20  36.4 
Very Important  22  40.0 
Total  55  100.0 
 Missing Cases: 4     4=6.7% of total population

 

Charts of Students Judgments about Advantages of Computer-based Distance Education:

The Chart #2 presented the results of last six tables, students perspectives about advantages of computer-based distance education. Responses to all the six questions were dominated with categories of somewhat important, important, and very important. Flexibility of time and place in computer-based distance education was the most important for students.

 

 

 

 

3. Report on Teachers’ Responses Regarding the Primary and Secondary Research Questions

The teacher section contains teacher’s computer and communication skills, training and support, concerns about computer-based distance education, and advantages of Computer-based distance education from teachers’ perspectives. The primary research question was analyzed first, then secondary questions are examined based on the collected data from the teacher’s survey.

From WWW version of the teacher’s survey, 16 teachers who have taught computer-based distance education in one of the higher education institutions in Indiana responded to the survey. One teacher who requested a printed copy, completed and returned the survey by mail. There was not centralized and accurate information about the number of faculty who have taught computer-based distance education in one of higher education institutions in Indiana.

Teacher Computer and Communication Skills (Primary Research Question):

The primary question in this study was: whether computer and communication skills of teachers who have taught computer-based distance education was adequate for a successful educational experiences? The following six tables were a based for answering to the research primary question.

One teacher wrote: "Teaching my course was an amazing educational experience. I was glad to do it and look forward to the next time." Another teacher reported: "I do not feel that a faculty member need to be a hacker to deal with such a course, but competency helps."

Over 90% of the teachers were competent and excellent in the utilization of the computer as a communication tool such as e-mail and bulletinboard (see table 41).

Table 41: Teachers’ Competency in Communication Tool
 
 
Value Label Frequency Percent 
Not Competent 0.0 
Acceptable  0 0.0 
Good  5.9 
Competent  52.9 
Excellent  41.2 
Total  17  100.0 
 
The majority of teachers (65.7%) were competent and 29.4% were excellent. Over 90% of teachers were competent and excellent in the utilization of computer as a tool to access learning materials and resources such as library and Internet applications (see Table 42).

 

 

 

Table 42: Teachers’ Competency in Accessing Resources
 
 
Value Label Frequency Percent 
Not Competent 0.0 
Acceptable  0.0 
Good  5.9 
Competent  11  64.7 
Excellent 29.4 
Total  17 100.0 
 
About 50% of the teachers were competent and excellent in designing computer educational applications, such as case study and simulation (see table 43).

Table 43: Teachers’ Competency in Designing Application
 
 
Value Label Frequency Percent 
Not Competent 11.8 
Acceptable  5 29.4 
Good  5.9 
Competent 7 41.2 
Excellent  2 11.8 
Total  17  100.0 
 
The majority of teachers (64.7%) were adequately prepared for their first computer-based distance education class. The second highest, 23.5% of teachers were not well prepared for their first computer-based distance education class (see Table 44).

Table 44: Teachers’ Readiness for their First computer-based Classes
 
 
Value Label Frequency Percent 
Not Prepared 5.9 
Not Well Prepared 23.5 
Adequately Prepared 11  64.7 
Well Prepared 1 5.9 
Total 17  100.0 
 
The majority (92.3%) of teachers indicated that they are adequately and well prepared now to teach computer-based distance education classes (see Table 45).

Table 45: How Prepared are Teachers Now to Teach Computer-based classes
 
 
Value Label Frequency Percent 
Not Prepared 0 0.0 
Not Well Prepared  7.7 
Adequately Prepared 7 53.8 
Well Prepared  38.5 
Total  13 100.0 
 Missing Cases: 4     4=23.5% of total population

All the students in their questionnaire indicated that their teachers’ computer competency to help them with computer related questions were fair (30.5%), good (35.6%), and excellent (33.9%) (see Table 46).

Table 46: Students’ Responses to the Faculty Competency
 
 
Value Label Frequency Percent 
Not Acceptable 0.0 
Poor 0 0.0 
Fair  18  30.5 
Good 21 35.6 
Excellent  20 33.9 
Total 59 100.0 
 
Teacher’s Training and Support (Secondary Research Question):

Training and support were one of the secondary research question in the present study. The training and support systems were main concerns of the teachers who participated in this study. For example, one of the teachers reported: "While I had little formal training, I go to a lot of conference and talk to people on a regular basis." Another teacher wrote: "I have not trained, but I know a lot about what is going on in distance education."

The majority (52.9%) of teachers indicated that they had training in computer connection (using Kermit or Internet service Provider) to campus resources (see Table 47).

Table 47: Training in Computer Connection of Teachers Responding
 
 
Value Label Frequency  Percent 
Yes  52.9 
No 47.1 
Total 17 100.0 

Over 76% of the teachers indicated that they had training in the utilization of computer resources and applications (see Table 48).

Table 48: Training in Computer Applications of Teachers Responding
 
 
Value Label Frequency Percent 
Yes 13  76.5 
No 23.5 
Total  17 100.0 

The majority (88.2%) of the teachers indicated that they did not have any special training for computer-based distance education. Only 11.8% of teachers indicated that they had training in this new pedagogy (see Table 49).

Table 49: Training in This New Pedagogy of Teachers Responding
 
 
Value Label  Frequency  Percent 
Yes  11.8 
No 15  88.2 
Total 17  100.0 

The majority (62.5%) of teachers indicated that they think faculty are ready to teach computer-based distance education classes in Indiana (see table 50).

Table 50: Faculty’s Readiness to Teach of Teachers Responding
 
 
Value Label Frequency Percent 
Yes  10  62.5 
No  37.5 
Total  16  100.0 
 Missing Cases: 1

Responding to the question "when problems arise, do you have technical support?", 82.4% of the teachers indicated that they had the necessary supports (see Table 51).

Table 51: Technical Support of Teachers Responding
 
 
Value Label Frequency Percent 
Yes  14  82.4 
No 17.6 
Total  17 100.0 

Concerns, Teachers’ Perspectives:

The following nine tables indicate the results of analysis related to the teachers concerns about computer-based distance education.

The majority (82.4%) of teachers indicated that student and teacher communication was crucial for computer-based distance education (see Table 52).

Table 52: Teachers’ Concerns about Student and Teacher Communication
 
 
Value Label Frequency Percent 
Of Little Importance 0.0 
Somewhat Important 5.9 
Important 0 0.0 
Very Important 2 11.8 
Crucial  14 82.3 
Total  17 100.0 

About 90% of the teachers reported that teacher’s computer competency was important, very important, or crucial in the computer-based distance education (see Table 53).

Table 53: Teachers’ Concern about Teacher’s Computer Competency
 
 
Value Label  Frequency Percent 
Of Little Importance  1 5.9 
Somewhat Important 5.9 
Important 23.5 
Very Important  8  47.1 
Crucial  17.6 
Total  17  100.0 

Only one teacher indicated that the student’s computer competency was somewhat important, the rest about 95% of teachers reported that it is important, very important, or crucial (see Table 54).

Table 54: Teachers’ Concerns about Student’s Computer Competency
 
 
Value Label  Frequency Percent 
Of Little Importance 0.0 
Somewhat Important 5.9 
Important  10  58.8 
Very Important 23.5 
Crucial 2 11.8 
Total  17  100.0 
 
About 47% of the teachers indicated that a support group within the university was very important in computer-based distance education (see Table 55).

 

 

 

 

 

 

Table 55: Teachers’ Concerns about Support Group in University
 
 
Value Label Frequency Percent 
Of Little Importance 11.8 
Somewhat Important  0.0 
Important  3 17.6 
Very Important 8 47.1 
Crucial  23.5 
Total  17  100.0 

About 95% of the teachers indicated that personal interaction in the group was important, very important, or crucial concerns of them in the computer-based distance education (see Table 56).

Table 56: Teachers’ Concerns about Personal Interaction in the Group
 
 
Value Label Frequency Percent 
Of Little Importance 0.0 
Somewhat Important 1 5.9 
Important 23.5 
Very Important 29.4 
Crucial  41.2 
Total  17 100.0 
 
About thirty percent of the teachers indicated that student’s access to campus resources was crucial in computer-based distance education (see Table 57).

Table 57: Teachers’ Concerns about Student’s Access to Campus Resources
 
 
Value Label Frequency Percent 
Of Little Importance 11.8 
Somewhat Important 23.5 
Important 11.8 
Very Important 4 23.5 
Crucial  5 29.4 
Total  17 100.0 

About thirty percent of the teachers indicated that a computer training program by university for students and faculty was very important. About 35% of the teachers reported that the training program was of little or somewhat importance (see Table 58).

Table 58: Teachers’ Concerns about Training program by University
 
 
Value Label Frequency Percent 
Of Little Importance 17.6 
Somewhat Important  17.6 
Important  11.8 
Very Important 29.4 
Crucial 4 23.5 
Total 17  100.0 

About 70% of the teachers indicated that connection cost was important, very important, or crucial in the computer-based distance education (see Table 59).

Table 59: Teachers’ Concerns about Connection Cost
 
 
Value Label  Frequency  Percent 
Of Little Importance 5.8 
Somewhat Important 23.5 
Important  4 23.5 
Very Important 29.4 
Crucial 3 17.6 
Total  17 100.0 
 
About thirty-five percent of the teachers reported that the computer cost was very important. The next highest percentage was 23.5% who indicated that computer cost was somewhat important (see Table 60).

Table 60: Teachers’ Concerns about Computer Cost
 
 
Value Label Frequency Percent 
Of Little Importance 5.8 
Somewhat Important  23.5 
Important 17.6 
Very Important  6 35.3 
Crucial 17.6 
Total 17 100.0 

Charts of Teachers Concerns in Computer-based Distance Education:

The Chart #3 presented the results of the last nine tables, concerns of teachers in computer-based distance education. The most concern of teachers was communication between student and teacher. They rated communication as crucial in computer-based distance education. The important, very important, and crucial were dominated categories for all nine questions.

 

 

Advantages, Teachers’ Perspectives:

The following six tables reported the results of teachers’ perspectives about advantages of computer-based distance education in Indiana. The same six questions were asked from students who participated in the present study.

The majority (76.5%) of the teachers responded that computer-based distance education provided a new opportunity for adults’ continuing education. All the teachers (100%) rated computer-based distance education very important or important new opportunity for adult education (see Table 61).

Table 61: Teachers Judgments Regarding New Opportunity for Adult Education
 
 
Value Label Frequency  Percent 
Do Not Know  0 0.0 
Not Important  0.0 
Somewhat Important 0 0.0 
Important  23.5 
Very Important 13  76.5 
Total 17  100.0 

The majority (58.8%) of teachers indicated that student-centered activities of computer-based education were very important in this method of teaching and learning (see Table 62).

Table 62: Teachers Judgments Regarding Student-centered Education
 
 
Value Label Frequency  Percent 
Do Not Know 1 5.9 
Not Important 0.0 
Somewhat Important  11.8 
Important  23.5 
Very Important  10  58.8 
Total 17  100.0 

About forty-one percent of teachers indicated that the teacher’s role as facilitator was very important. The next highest percentage was 29.4% who indicated that the teacher’s role as facilitator was somewhat important (see Table 63).

Table 63: Teachers Judgments regarding Teacher’s role as Facilitator
 
 
Value Label  Frequency  Percent 
Do Not Know  1 5.8 
Not Important  0.0 
Somewhat Important  29.4 
Important 23.5 
Very Important  41.2 
Total 17  100.0 

About 60% of teachers reported that cost efficiency in computer-based distance education was important or very important. Only 11.6% of teachers indicated that they do not know cost efficiency or it was not important (see Table 64).

Table 64: Teachers Judgments Regarding Cost efficiency
 
 
Value Label Frequency  Percent 
Do Not Know 1 5.8 
Not Important 5.8 
Somewhat Important 5 29.4 
Important  17.6 
Very Important  7 41.2 
Total  17 100.0 

Over 94% of teachers indicated that flexibility of time and place was an important or very important advantage of computer-based distance education (see Table 65).

Table 65: Teachers Judgments Regarding Flexibility of Time and Place
 
 
Value Label Frequency Percent 
Do Not Know  0.0 
Not Important 0.0 
Somewhat Important  1 5.9 
Important  17.6 
Very Important 13 76.5 
Total  17 100.0 

The majority (56.3%) of teachers indicated that the variety of learning resources in computer-based distance education was a very important advantage of this method of teaching and learning (see Table 66).

Table 66: Teachers Judgments Regarding Variety of Learning Resources
 
 
Value Label Frequency  Percent 
Do Not Know  0.0 
Not Important 0.0 
Somewhat Important 2 12.5
Important  31.3 
Very Important 56.3 
Total 16 100.0 
 Missing Cases: 1

 

Charts of Teachers Judgments about Advantages of Computer-based Distance education:

The Chart #4 presented the results of last six tables, advantages of computer-based distance education from teachers’ perspectives. Majority of teachers indicated that new opportunity for adult education and flexibility of time and place were very important advantages of computer-based distance education.

 

 

 

4. Report on Comparison of Responses of Students
and Teachers to Common Questions

In this section the t test was used to compare the means of responses to the two common questions from teacher’s and student’s surveys. The two questions were "what are your main CONCERNS in computer-based distance education?" and "what do you see as major ADVANTAGES of computer-based distance education in Indiana." The analysis was done with significance at the .05 level.

Items Related to the Question Concerns:

In the following there are not significant differences in the responses of the teachers and students to the common questions which were related to their concerns to the computer-based distance education.

There was no significant difference in the responses to the question "Concerns for Students and Teachers Communication" between students and teachers, t(73)=1.69, p=.096.

 

There was no significant difference in the responses to the question "Concerns for Teachers Computer Competency" between students and teachers, t(73)=1.92, p=.059.

 

There was no significant difference in the responses to the question "Concerns for Support Group in University" between students and teachers, t(71)=.68, p=.497.

 

There was no significant difference in the responses to the question "Concerns for Student Access to Campus Resources" between students and teachers, t(72)=-1.96, p=.054.

 

There was no significant difference in the responses to the question "Concerns for Computer Training programs by University" between students and teachers, t(72)=1.55, p=.125.

 

There was no significant difference in the responses to the question "Concerns for Connection Cost" between students and teachers, t(72)=-1.82, p=.072.

 

There was no significant difference in the responses to the question "Concerns for Computer Cost" between students and teachers, t(72)=-1.73, p=.088.

 

In the following there were significant differences in the responses of students and teachers to the common questions which were related to their concerns to the computer-based distance education.

 

There was a significant difference in the responses to the question "Concern for Student’s Computer Competency" between students and teachers, t(72)=-2.66, p=.010 with students having the higher concern.

Mean of Students = 4.08

Mean of Teachers = 3.41

 

There was a significant difference in the responses to the question "Concern for Personal Interaction in the Group" between students and teachers, t(71)=2.52, p=.014 with teachers having the higher concern.

Mean of Students = 3.21

Mean of Teachers = 4.05

 

Charts of Students and Teachers Concerns to Computer-based Distance Education:

The Chart #5 presented a comparison of the means of teachers’ and students’ responses to the nine common questions "Concerns in Computer-based Distance Education". In the six of the nine questions students had higher concerns about computer-based distance education than teachers.

 

 

 

Items Related to the Question Advantages:

In the following there were not a significant differences in the responses of the teachers and students to the common questions related to the advantages of computer-based distance education.

There was no significant difference in the responses to the question "Advantage of Variety of Learning Resources" between students and teachers, t(69)=1.39, p=.169.

 

There was no significant difference in the responses to the question "Advantage of Faculty as Facilitator" between students and teachers, t(66)=1.05, p=.298.

 

There was no significant difference in the responses to the question "Advantage of Cost Efficiency" between students and teachers, t(65)=.81, p=.421.

 

There was no significant difference in the responses to the question "Advantage of Flexibility of Time and Place" between students and teachers, t(69)=.50, p=.620.

 

In the following there were significant differences in the responses of students and teachers to the common questions which were related to the advantages of the computer-based distance education. There was a significant difference in the responses to the question "Advantage of the New Opportunity for Adult Education" between students and teachers, t(59.94)=2.95, p=.005 with teachers having the higher mean.

Mean of Students = 4.26

Mean of Teachers = 4.76

 

There was a significant difference in the responses to the question "Advantage of the Student-centered Education" between students and teachers, t(66)=2.10, p=.040 with teachers having the higher mean.

Mean of Students = 3.68

Mean of Teachers = 4.29

 

Charts of Advantages of Computer-based Distance Education:

The Chart #6 presented a comparison of the means of teachers’ and students’ responses to the six common questions "Advantages of Computer-based Distance Education". In the all six questions the means of teachers’ responses were higher than means of students’ responses.

 

 

 

5. Report on Students’ and Teachers’ Open-ended Questions

Responses to the open-ended questions were tabulated as frequency counts.

Students’ Open-ended Questions:

Occupations of the majority of students in the present study were students (34.6%) and nurse (32.6%). Table 67 has the detail listing of the occupations of respondents.

Table 67: Occupations of student Participants
 
 
Value Label Frequency  Percent 
Student  18 34.6 
Nurse 17  32.6 
Computer 13.6 
Business 5 9.6 
Engineer 3 5.8 
Education 1.9 
Retired 1.9 
Total 52 100.0 
 Missing Cases: 7     7=11.8% of total population

The majority of students’ majors were in computer science (30.9%) or nursing (30.9%). The next highest percentage was 10.9% belonged to students with recreation major (see Table 68).

 

 

Table 68: Majors of student Participants
 
 
Value Label  Frequency  Percent 
Computer Science 17  30.9 
Nursing 17  30.9 
Recreation 6 10.9 
Management 9.1 
Engineering 4 7.3 
Sport Management 3 5.5 
Biology  1.8 
Social Development 1 1.8 
Psychology 1.8 
Total 55 100.0 
 Missing Cases: 4

 

Additional Comments by Students:

The final open-ended question in the student survey was "Additional Comment" regarding to the computer-based distance education. The following are some of the major thoughts and issues by students who participated in the present study. Training was a major issue in the additional comment section.

A student wrote:

I am essentially computer illiterate. The course I am taking is required. If the focus is to learn on computer use, we should have had much more extensive computer training in a local or site facility.

 

Another student reported: The instructor and computer facilitator have been nothing but patient and helpful, however, when I am doing everything I can do and still unable to get results, it is extremely aggravating. There is also the added expense ($60.00 this month) of my cellular phone bill so that I can be on the PC and talking to the facilitator simultaneously.

 

On campus orientation and training were main concerns of most of the respondents of the student questionnaire. Specially many of them asked for a longer training program.

One of the students wrote: "I think the four hours instruction in use of the computer was too short and not well spent." Another student wrote: "I feel the hands on training on the computer was very good, but for first time computer users not quite enough."

Some of the student participants thought computer-based distance education provided them a new opportunity for continuing education. One of the students wrote: "Computer-based distance education is thoroughly enjoyable experience." Another student reported: "Computer-based distance education has made a college education possible for me.’ One of the students wrote:

The basic premise of computer-based education is full of potential, but my experience up to this point has been frustrating. The skills I have been able to achieve so far have been through trail and error.

 

 

 

 

 

Teachers’ Open-ended Questions:

The following results are tabulated frequency counts from teachers’ inputs in the open-ended questions.

About forty-one percent of teachers indicated that they were from Ball State University. The next highest percentage (29.4%) teachers were from Indiana University. Teachers from six university around Indiana participated in the present study (see Table 69).

Table 69: Universities of Teacher Participants
 
 
Value Label Frequency  Percent 
Ball State Univ.  41.2 
Indiana Univ.  29.4 
Purdue Univ.  2 11.7 
IU East  5.9 
Indiana State Univ.  5.9 
Univ. of Southern Ind.  1 5.9 
Total  17  100.0 

Teachers from 10 different departments participated in the present study. The majority (17.7%) of the teachers were from the Department of English and (17.7%) from the Department of Recreation (see Table 70).

 

 

 

Table 70: Departments of Teacher Participants
 
 
Value Label  Frequency Percent 
English  17.7 
Recreation  3 17.7 
Computer Science 11.7 
Education  11.7 
Nursing  2 11.7 
Accounting  1 5.9
Engineering 1 5.9
Health Science 1 5.9
Psychology  1 5.9
Social Science 1 5.9 
Total 17 100
 
Additional Comments by Teachers:

The final open-ended question in the teacher’s survey was "Additional Comment" regarding to the distance education in Indiana. The following are some of the thoughts and issues were discussed in the comment section. Most of the teachers had positive views about computer-based distance education in Indiana.

One of the teachers wrote:

The Internet (computer-based) is an excellent way to reach people with limited access to other forms of education and it can serve as an important part of educational experience, in universities and in other educational arenas.

 

Another teacher reported: "Teaching my course was an amazing experience. I was glad to do it and look forward to the next time."

Some of the teachers emphasized with concerns about computer-based distance education as another way of teaching and learning. One of the teachers wrote:

The teaching and philosophy behind the course are the most important things. All else, including and especially computers, must play a subservient role to that.

 

Another teacher wrote: "The Internet is not a better way teaching or learning. It is just a different way."
Summary

Through the use of printed and World Wide Web versions of questionnaires, open and close-ended questions, and two statistical tools, several findings have been generated from the present study. One of the important findings was teachers who teach computer-based distance education in Indiana felt they had adequate computer and communication skills for positive educational experiences for themselves and their students. Another major finding was students who registered in computer-based distance education in Indiana felt they had adequate skills in some of the applications, such as e-mail and WWW, but they needed more training and support in some other areas, such as communication from their computer to Internet applications and campus resources. These findings will be discussed in detail in Chapter Five.

 


Copyright © Bizhan Nasseh, 1996