University Calendar
Customer Service Tips - For Managers/Supervisors Only
Event Information
Date
3/12/2015
Time
1:00 PM - 2:30 PM
Venue
Bracken Library, Lower Level, ERMR1
Audience
Faculty and Professional Personnel
Staff and Service Personnel
Additional Information
As a leader, you are expected to make the proverbial grade. These words are familiar— “Organizational Ability, Initiative, and Contribution to Goals…” However, practical-tactical insights for you as a leader can be hard to attain. This closed-door session for managers and supervisors only allows you to revisit fundamental areas that can make you a more effective manager of the team you have. Management consultant J. Michelle Sybesma of Professional Skills Consulting, Inc. will address how some quick and easy tips, unique ways to coach yourself and reports through challenges that you may have been carrying for years without a prior reprieve.
Contact Information
Name
Jerry Winans
Phone
(765) 285-1819
Email