Frequently Asked Questions, Office of Bursar and Loan Administration

Undergraduate and Graduate Students

Distance Education

University/High School Credit Courses

Registration Contract

Due Dates

Other Important Dates

Cardinal QuickPay

Financial Aid

Installment Payment Plan

Late Payment Fee

Methods of Payment

Administrative Hold

Canceling and Withdrawing

Cardinal Cash

Change My Address or My Family's Address

Late Registration Fee

Account Services (Perkins Loans)

Lucina Hall, Room B31
Ball State University
Muncie, IN 47306-0725
Phone: (765) 285-1643
Fax: (765) 285-2468
bursar@bsu.edu

Frequently Asked Questions

Can I make a payment with my credit card?

Where do I mail my payment?

Where will the Bursar Statement be mailed?

If I have a past due balance, what effect will it have on my schedule?

What does it mean when my account has an administrative hold on it?

I know I have Financial Aid coming. Do I still have to make a payment?

If I am being charged for an overload (19+ credit hours) and I withdraw or drop a class(es), do I still have to pay the overload fee?

There is no installment amount on my Summer Bursar Statement. Is the Installment Payment Plan available during the Summer?

How Do I Get A New/Replacement BSU ID Card?

What are Bursar Operations hours during semester breaks?

How do I change my meal plan?

What are the benefits of Cardinal QuickPay?

How do I access my Bursar Statement?

How can I pay my Bursar Statement?

Can I still mail my payment through U.S. mail?

Can I make a payment with my credit card?

How can my parents log in and view the Bursar Statement?

How can others pay my Bursar Statement on my behalf?

I am an authorized payer. Why can't I see payments made by my student?

Can I make a partial payment?

Please explain the differences between 'statement balance', 'current balance', and 'minimum payment' on the payment page.

How do I see my e-check payment on my account?

I am an authorized payer and I have forgotten my Cardinal QuickPay user ID and/or password. What do I do?

I am a student, and I'm not sure what my user ID or password is. Help!

How often are Bursar Statements generated?

How do I know when my payment is due?

What if I do not receive a Bursar Statement?