What is a PBN?
PBN is a term that refers to the 6 digit number that you use to make a long distance call at Ball State University. A PBN can be used at University Apartments, Residence Halls, or any other telephone connected to the Ball State telephone system.
How do I make a long distance call?
To make a long distance call dial 9 + 1 + The area code and phone number. You will hear 3 short beeps followed by dial tone. Enter your 6 digit PBN.
Why doesn't my PBN work?
The most common reason for a PBN not working is that you've ran out of minutes. To check the number of minutes remaining on your account, click here. If you still have minutes remaining it's possible that the number you're calling is experiencing problems and the system cannot complete the call. If you're attempting to dial an international number, make sure that you've signed up for the international dialing plan. If none of these scenarios apply to you, click here to open a trouble ticket.
Can I use my PBN at a payphone?
No. Payphones are not connected to the Ball State telephone system and will not recognize your PBN.